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Return on Investment: Ten GIS Case Studies

Return on Investment: Ten GIS Case Studies

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Thousands of organizations in both the public and private sectors have incorporated geographic information system (GIS) technology into their daily operations. As the ten case studies in this e-book illustrate, the uses for this technology continue to evolve at a rapid rate.
Thousands of organizations in both the public and private sectors have incorporated geographic information system (GIS) technology into their daily operations. As the ten case studies in this e-book illustrate, the uses for this technology continue to evolve at a rapid rate.

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Published by: Esri on Oct 07, 2013
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11/15/2013

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Return onInvestment
Ten GIS Case Studies
October 2013
 
3IntroductionReturn on Investment: Ten GIS Case StudiesJ10214
Thousands o organizations in both the public and privatesectors have incorporated geographic inormation system (GIS)technology into their daily operations. Many can’t imagineworking without it, and the uses or this technology continue toevolve at a rapid rate.Return on investment, commonly reerred to as ROI, hasbecome a recurring theme in management publications and thetopic o seminars and conerence presentations. Why should agovernment agency or business care about its ROI on GIS or anyother technology?There are many reasons or exploring ROI. These reasons relatenot only to how an organization is perceived by others but whatit knows about itsel. This kind o sel-examination encouragesimprovements in processes that keep businesses protable andgovernment organizations eective. Justiying expenditures is anaccepted part o good business practice in the private sector and,increasingly, in the public sector. In an era marked by budgettightening, ROI analysis can answer the question that plaguesmanagers everywhere, “What have you done or me lately?”ROI analysis also provides a sel-check on job perormancethat boosts the condence o workers as well as constituents or investors.Workfow events, whether in business or government, generatetasks that result in products. Geography provides a context or relating workfow events, tasks, and products. As the languageo geography, GIS provides a ramework or organizing andmaintaining data, improving workfows by streamlining tasks, andgenerating products more eciently. GIS uses a knowledge-based approach that abstracts and serves geographicinormation, and it supplies the common link betweendepartments in an organization or between organizations. GIShas continued to keep pace with the demands o inormationtechnology and now delivers benets across and beyondorganizations.
Introduction

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