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Ian McMurtrie
 Resume
1
Ian McMurtrie
 
http://imcmurtrie.blogspot.com
EDUCATION
September 2008 -
York University
 April 2010
 Master’s Degree – Political Science
– 4.0 GPAI have completed all requirements to graduate from the Master of Arts program inPolitical Science at York University.January 2004 -
University of Winnipeg
 April 2007
 Bachelor of Arts – Honours (Philosophy)
Graduated Student of Highest Distinction - 3.6 GPAI graduated in June 2007 from the Honours Philosophy Program at the University of Winnipeg.March 2002 –
Red River College
 December 2003
 Information Systems Technology Program
- Network ManagementGraduated with honours - Cumulative 3.8 GPAI have successfully completed the Information Systems Technology two year diplomaprogram. Some of the required courses include: Internet Programming, BusinessCommunication, Microcomputer Application Software (MS Office), UNIX and WebServers, Advanced Netware Administration, and Advanced Windows Server. Thisprogram required a six month co-operative learning position with Manitoba Hydro (see
Employment
section).
EMPLOYMENT
May 2007 –
MTS Communications Inc.
(MTS-Allstream)August 2008
Tier 2 Technical Support Representative
 I was responsible for handling incoming calls related to dialup, DSL, TV and phoneservice. This requires that I provide technical assistance in an efficient and professionalmanner, track customer information, and escalate issues when appropriate.September 2004 -
University of Winnipeg – Technology Solutions Center
April 2007
Student Assistant – Technical Support
 I was responsible for supporting and supervising the Uplink student computer lab at theUniversity of Winnipeg. This position also provides phone and email technical supportto the students and faculty from the Help Desk. This included supporting the Novellnetwork environment, different versions of the Microsoft Windows operating system,Microsoft Office software, Mac OS X, the campus wireless network and any othertechnology issues that students or faculty would encounter.April –
University of Winnipeg – Office of Housing and Student Life
September 2005
Off-Campus Housing Registry Coordinator
 
(Seasonal)This position required the management of all aspects of the University of Winnipeg off-campus housing service. This included inspecting locations available for rent,composing advertisements for these locations, posting advertisements in print and on aweb page that I designed and maintained. I was responsible for promoting the Off-Campus Housing Registry to student renters and landlords who wished to rent tostudents. The position required maintaining records of all transactions and activities
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