Te l e p h o n e N u m b e r M a n a g e m e n t

User Guide

Software Version 1.0.0 Document 100.D.46.02.01 May 2012

For Technical Support, call 770-453-9190 x222 or e-mail us at helpdesk@dset.com

Copyright 1998 - 2012 DSET Corporation / 2002 - 2012 NE Technologies Inc.

ALL RIGHTS RESERVED. This software product and related documentation are the copyright of DSET Corporation / NE Technologies Inc.
or of the original creator or copyright owner of the software product. Except as provided in a valid Agreement with DSET Corporation / NE Technologies Inc., none of the software products or documentation may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form without the prior written consent of DSET Corporation / NE Technologies Inc. or the copyright owner.

Trademark Information
ez911, ezTransport, ezAccess, ezCallerID, ezCallingCard, ezLocal, ezLongDistance, ezNumberPort, ezPreOrder, ezTroubleAdmin, PicWare Pro, and RequestFlow are trademarks of DSET Corporation / NE Technologies Inc. All trademarks referred to herein are the property of their respective owners.

Product Updates
It is the policy of DSET Corporation / NE Technologies Inc. to improve products as new technology, software, hardware, and firmware become available. DSET Corporation / NE Technologies Inc., therefore, reserves the right to change specifications without prior notice. Some features, functions, and operations described herein may not be available worldwide.

Corporate Headquarters
DSET Corporation. 520 Guthridge Court, Suite 200 Norcross, GA 30092 USA

CUSTOMER SUPPORT
Telephone Technical Support: 770-453-9190 x222 E-mail helpdesk@dset.com Fax 770-453-9191

Website

http://www.dset.com http://www.netechinc.com DSET Corporation. 520 Guthridge Court, Suite 200 Norcross, GA 30092 USA

Mail

Contents
Preface........................................................................................................................................................... xi About This Guide ..................................................................................................................................... xi Audience.............................................................................................................................................. xi Using This Guide................................................................................................................................. xi Conventions ........................................................................................................................................ xii

1 Introduction ............................................................................................................................................. 1-1 Key Attributes of TNM ................................................................................................................... 1-1

2 Access to TNM......................................................................................................................................... 2-1 Accessing TNM Gateway ..................................................................................................................... 2-1 Logging into TNM ................................................................................................................................. 2-3 Logging out of TNM ............................................................................................................................. 2-4 Dashboard Configuration ...................................................................................................................... 2-4 Change User Password .......................................................................................................................... 2-7

3 TNM User Interface................................................................................................................................ 3-1 Administration options ..................................................................................................................... 3-2 TN Lifecycle options ........................................................................................................................ 3-3 Reports options ................................................................................................................................. 3-4

4 Administration ........................................................................................................................................ 4-1 User Administration .............................................................................................................................. Add New User .................................................................................................................................. Search User....................................................................................................................................... View/Edit User Details .................................................................................................................... Delete User ....................................................................................................................................... 4-1 4-2 4-4 4-6 4-7

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Role Administration .............................................................................................................................. 4-7 Add Role........................................................................................................................................... 4-7 View Role Details .......................................................................................................................... 4-10 Delete Role ..................................................................................................................................... 4-11 Configuration Parameters ................................................................................................................... 4-12 Rate Center Administration.................................................................................................................. Add Rate Center ............................................................................................................................ Search Rate Center ........................................................................................................................ Delete Rate Center ......................................................................................................................... Structure of Rate Center Excel sheet for uploading ....................................................................... Download Rate Center File From NANPA.................................................................................... Upload Rate Center ....................................................................................................................... NPA-NXX Administration .................................................................................................................. Add NPA-NXX .............................................................................................................................. Search NPA-NXX .......................................................................................................................... Delete NPA-NXX........................................................................................................................... NPA-NXX-X Administration .............................................................................................................. Add NPA-NXX-X .......................................................................................................................... Search/Edit NPA-NXX-X .............................................................................................................. Delete NPA-NXX-X....................................................................................................................... Carrier Administration ......................................................................................................................... Add Carrier ..................................................................................................................................... Search/Edit Carrier ......................................................................................................................... Delete Carrier ................................................................................................................................. OCN Administration ............................................................................................................................ Add OCN........................................................................................................................................ Edit OCN Details............................................................................................................................ Delete OCN .................................................................................................................................... 4-14 4-14 4-16 4-17 4-18 4-19 4-20 4-21 4-21 4-23 4-24 4-25 4-25 4-28 4-30 4-31 4-31 4-33 4-34 4-35 4-35 4-40 4-40

5 TN Lifecycle............................................................................................................................................. 5-1 Customer Info ........................................................................................................................................ Add New Customer Information ..................................................................................................... Edit Customer Information .............................................................................................................. Delete Customer Information .......................................................................................................... 5-1 5-2 5-4 5-5

Available TNs ........................................................................................................................................ 5-6 Reserve TN........................................................................................................................................... 5-10

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Update Reservations............................................................................................................................. 5-17 TN Workflow ....................................................................................................................................... Reactivate Disconnected TNs from Aging..................................................................................... Cancel Reservation for Reserved TNs............................................................................................ Activate / Cancel / Port Out Reserved TNs from Reserved Pending Activation .......................... Cancel / Provision Port Out TN from Reserved-Pending Port Out ............................................... Permanent Disconnect/Temporary Disconnect / Suspend for Non-Payment/ Port Out................. Aging / Cancel Permanent Disconnect........................................................................................... Cancel / Provision Port Out TN from Working-Pending Port Out ............................................... Cancel Suspension/Non-Pay Disconnect from Working-Pending Suspension for Non Payment . Cancel Permanent Disconnect ........................................................................................................ 5-21 5-24 5-26 5-29 5-33 5-36 5-41 5-44 5-47 5-49

Port In TN............................................................................................................................................. 5-51

6 TNM Reports........................................................................................................................................... 6-1 TN History Report.................................................................................................................................. 6-2 TN Utilization Report............................................................................................................................. 6-6 NRUF Reports........................................................................................................................................ 6-8 NRUF History ...................................................................................................................................... 6-11

7 User Worklist........................................................................................................................................... 7-1 Recent 20 User Activities ...................................................................................................................... 7-1 Worklist Search ...................................................................................................................................... 7-3

Glossary........................................................................................................................................... Glossary-i

Index ..................................................................................................................................................... Index-i

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List of Figures
Figure 2-1: Figure 2-2: Figure 2-3: Figure 2-4: Figure 2-5: Figure 2-6: Figure 2-7: Figure 3-1: Figure 3-2: Figure 3-3: Figure 3-4: Figure 4-1: Figure 4-2: Figure 4-3: Figure 4-4: Figure 4-5: Figure 4-6: Figure 4-7: Figure 4-8: Figure 4-9: Figure 4-10: Figure 4-11: Figure 4-12: Figure 4-13: Figure 4-14: Figure 4-15: Figure 4-16: Figure 4-17: Figure 4-18: Figure 4-19: Figure 4-20: Figure 4-21: Figure 4-22: Figure 4-23: Figure 4-24: Figure 4-25: Figure 4-26: Figure 4-27: TNM Login Screen ...............................................................................................................2-2 TNM Main Screen .................................................................................................................2-3 Configure Dashboard Menu option .......................................................................................2-4 Dashboard Configuration ......................................................................................................2-5 Dashboard .............................................................................................................................2-6 Change Password Menu option .............................................................................................2-7 Change Password for TNM user ...........................................................................................2-7 TNM home page ...................................................................................................................3-1 Administration Options .........................................................................................................3-2 Administration Options .........................................................................................................3-3 Administration Options .........................................................................................................3-4 User Administration ..............................................................................................................4-2 Add New User........................................................................................................................4-3 User Administration Search ...................................................................................................4-4 List of Users ...........................................................................................................................4-5 View Edit User Details .........................................................................................................4-6 Role Management ..................................................................................................................4-8 Role Management - Add Role ...............................................................................................4-9 Role Management - View Role ...........................................................................................4-10 Role Management Delete Role ............................................................................................4-11 Configuration Parameters Form ..........................................................................................4-12 Rate Center Administration .................................................................................................4-15 Add Ratecenter window.......................................................................................................4-15 Rate Center Search window.................................................................................................4-16 Rate Center Search records ..................................................................................................4-16 Rate Center upload window.................................................................................................4-20 NPA - NXX Administration window...................................................................................4-22 Add NPA-NXX form window .............................................................................................4-22 NPA-NXX Search window..................................................................................................4-23 NPA-NXX Search records ...................................................................................................4-23 NPA-NXX-X Administration window ................................................................................4-25 Add NPA-NXX-X window..................................................................................................4-26 NPA-NXX-X Search window..............................................................................................4-28 NPA-NXX-X Search records...............................................................................................4-29 Carrier Administration window ...........................................................................................4-31 Add Carrier window.............................................................................................................4-32 Carrier Search window.........................................................................................................4-33 Carrier Search records..........................................................................................................4-33

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List of Figures

Figure 4-28: Figure 4-29: Figure 4-30: Figure 4-31: Figure 4-32: Figure 5-1: Figure 5-2: Figure 5-3: Figure 5-4: Figure 5-5: Figure 5-6: Figure 5-7: Figure 5-8: Figure 5-9: Figure 5-10: Figure 5-11: Figure 5-12: Figure 5-13: Figure 5-14: Figure 5-15: Figure 5-16: Figure 5-17: Figure 5-18: Figure 5-19: Figure 5-20: Figure 5-21: Figure 5-22: Figure 5-23: Figure 5-24: Figure 5-25: Figure 5-26: Figure 5-27: Figure 5-28: Figure 5-29: Figure 5-30: Figure 5-31: Figure 5-32: Figure 5-33: Figure 5-34: Figure 5-35: Figure 5-36: Figure 5-37: Figure 5-38:

OCN Administration window ..............................................................................................4-35 Add new OCN Administration Form...................................................................................4-36 Rate Center Assignment window.........................................................................................4-37 Add Rate Centers screen ......................................................................................................4-38 Rate Centers assigned screen ...............................................................................................4-39 Customer Information ............................................................................................................5-2 Add Customer Information form ..........................................................................................5-3 Edit Customer Information ....................................................................................................5-4 Search by Customer Home RateCenter for Available TNs ..................................................5-6 Search by NPA-NXX for Available TNs ..............................................................................5-7 Search by State and Rate Center for Available TNs .............................................................5-7 Home Rate Centers ...............................................................................................................5-8 List of Available TNs ............................................................................................................5-9 Search by Customer Home RateCenter to Reserve TNs......................................................5-10 Search by NPA-NXX to Reserve TNs ................................................................................5-11 Search by State and Rate Center to Reserve TNs ...............................................................5-12 Home Rate Centers - Reserve TN .......................................................................................5-13 List of Available TNs to Reserve ........................................................................................5-14 List of Available TNs with Req Act Date............................................................................5-15 List of successful reserved TNs ..........................................................................................5-16 Search for TN(s) to Update Reservations ............................................................................5-17 Available TN(s) with Reservation Status and Reservation Pending Status.........................5-18 Reserved TN(s) for updation................................................................................................5-18 Update Reservation for selected TN(s) window ..................................................................5-19 Reserved Pending Status screen...........................................................................................5-20 Search for TN(s)...................................................................................................................5-21 Summary of TN(s) count with related TN status.................................................................5-22 Available TN Summary - Reactivate Disconnected TN......................................................5-24 List of TN(s) in Aging State ................................................................................................5-25 Transition of TN(s) in Aging State ......................................................................................5-25 Available TN Summary - Cancel Reservation ....................................................................5-26 List of TN(s) in Reserved State............................................................................................5-27 Transition of TN(s) from Reserved......................................................................................5-27 Available TN Summary - Reserved - Pending Activate .....................................................5-29 List of TN(s) in Reserved - Pending Activate - TN working...............................................5-30 Transition of TN(s) from Reserved - Pending Activate - Tn working.................................5-31 Transition of TN(s) from Reserved - Pending Activate - Port Out......................................5-32 Available TN Summary - Reserved - Pending Port Out .....................................................5-34 List of TN(s) in Reserved - Pending Port Out .....................................................................5-34 Transition of TN(s) from Reserved - Pending Port Out - Cancel Port ................................5-35 Transition of TN(s) from Reserved - Pending Port Out - Provision Port Out .....................5-36 Available TN Summary - Working .....................................................................................5-37 List of TN(s) in Working State ............................................................................................5-38

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List of Figures

Figure 5-39: Figure 5-40: Figure 5-41: Figure 5-42: Figure 5-43: Figure 5-44: Figure 5-45: Figure 5-46: Figure 5-47: Figure 5-48: Figure 5-49: Figure 5-50: Figure 5-51: Figure 5-52: Figure 6-1: Figure 6-2: Figure 6-3: Figure 6-4: Figure 6-5: Figure 6-6: Figure 6-7: Figure 6-8: Figure 6-9: Figure 6-10: Figure 6-11: Figure 6-12: Figure 6-13: Figure 6-14: Figure 6-15: Figure 6-16: Figure 7-1: Figure 7-2: Figure 7-3: Figure 7-4:

Transition of TN(s) from Working - Suspend .....................................................................5-39 Transition of TN(s) from Working - Port Out .....................................................................5-39 Available TN Summary - Working-Pending Perm Disconnect ..........................................5-41 List of TN(s) in Working - Pending Perm Disconnect ........................................................5-42 Transition of TN(s) from-Working - Pending Perm Disconnect-Make TN Aging .............5-42 Available TN Summary - Working - Pending Port Out ......................................................5-44 List of TN(s) in Working - Pending Port Out State .............................................................5-45 Available TN Summary -Working-Pending Suspension for Non Payment .......................5-47 List of TN(s) in Working - Pending Suspension for Non Payment state.............................5-48 Available TN Summary - Working-Pending Temp Disconnect .........................................5-49 List of TN(s) in Working-Pending Temporary Disconnected State ....................................5-50 Request Port In ....................................................................................................................5-51 Request Port In Confirmation window ................................................................................5-52 Port In TN Administration window .....................................................................................5-53 TN Search .............................................................................................................................6-2 TN History ............................................................................................................................6-3 TN History Details - Excel Sheet ..........................................................................................6-4 TN History Details - PDF .....................................................................................................6-5 TN Utilization Reports Search ..............................................................................................6-6 TN Utilization Report ...........................................................................................................6-7 TNs belonging to the selected NPA-NXX-X Report ............................................................6-7 NRUF Reports Search ...........................................................................................................6-8 NRUF Report - Company Information .................................................................................6-9 NRUF Report - Utilization Information ................................................................................6-9 NRUF Report - F-1a ...........................................................................................................6-10 NRUF History Search .........................................................................................................6-11 NRUF Report History .........................................................................................................6-12 Company Information Tab ..................................................................................................6-12 Utilization Information Tab ................................................................................................6-13 Forcast Report Tab ..............................................................................................................6-13 Window showing list of recent activities by the user ...........................................................7-2 Error Tooltip .........................................................................................................................7-2 User Worklist Search window ..............................................................................................7-3 User Worklist Search Result .................................................................................................7-4

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Preface
About This Guide
This User Guide introduces service representatives to Telephone Number Management, the DSET program for provisioning customers Telephone Number Management information.

Audience
This User Guide is for service representatives who create and maintain data about Telephone Number Management.

Using This Guide

The guide is divided into chapters according to function. Chapter 1 "Introduction" explains about Telephone Number Management gateway. Chapter 2 "Access to TNM" provides instructions for logging into and out of Telephone Number Management. Chapter 3 "TNM User Interface" provides information about TNM user Interface. Chapter 4 "Administration" provides instruction for creating users, roles and other administration options. Chapter 5 "TN Lifecycle" provides information about TN Lifecycle options. Chapter 6 "TNM Reports" provides options to generate reports. Chapter 7 "User Worklist" provides provides details about the recent activities worklist by the user.
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Preface
A "Glossary" is included with terms, acronyms and abbreviation descriptions. An "Index" is provided for your convenience.

Conventions
This guide uses specific conventions to help you recognize specific computer components and identifies your interaction with the computer.

Example

Convention Courier bold Courier bold italic

Description Indicates commands you enter exactly as they appear. The italic indicates that you enter the variable appropriate for your system configuration. In this case, the name of the database would replace dbName. Indicates keys you press on the keyboard.

installTA makedb -g dbName

Press Return <Control+O> Click OK

Courier bold

plus sign (+) within greater than/ For key commands. The carets and plus sign indicates less than signs to hold down the first key and press the second key. Helvetica bold Indicates buttons in a GUI interface requiring input or activation; click a button, pull-down a list, or pop-up menu commands. Indicates the order to select buttons, menus, or commands.

File > New

Helvetica bold plus greater than (>)

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1 1

Introduction

TNM(Telephone Number Management) is a Rules-Based Telephone Number Inventory, Administration and Reporting system that is fully compliant with current INC guidelines and FCC NRO orders. TNM application is designed to help: Efficiently manage valuable Telephone Number resources Track Numbers in accordance with FCC mandated categories / sub-categories Develop and automatically generate and electronically submit FCC-mandated reports (i.e. NRUF, Months-to-Exhaust) production profiles Protect business operations against disruptive regulatory audits.

Key Attributes of TNM

Central Repository for the Management of Telephone Number Inventory. Integrates with LEC Existing CRM system Automatically Generates / Submits Mandatory NRUF Reports to the NANPA Generates and Stores FCC-mandated Auditing Information Thousands-Block Number Pooling Support Local Number Portability (LNP) Support Toll-Free RespOrg Pool Management Support Extensive Code/Block/Customer Reporting Capabilities Full administrator control over code/block opening and closing Supports non-standard utilization percentages (by rate center) as required by state commissions Enforces industry-regulated reservation and aging intervals Full support for the aging and snapback administration process

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Introduction
Tracks activities and completion dates associated with TN activations, disconnects, suspensions, port in/outs, etc.

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2 1

Access to TNM

This chapter provides information about using Telephone Number Management, including instructions for logging into and out of Telephone Number Management Gateway. "Accessing TNM Gateway" on page 2-1 "Logging into TNM" on page 2-3 "Logging out of TNM" on page 2-4 "Dashboard Configuration" on page 2-4 "Change User Password" on page 2-7

Accessing TNM Gateway

Complete the following procedure to log into Telephone Number Management 1. 2. Launch the web browser. Go to your companys Telephone Number Management web site by entering its Universal Resource Locator (URL). For example: http://hostname:Portnumber/
TNServer

Contact your Telephone Number Management Server Administrator for hostname and portnumber.

3.

Press Return. The Telephone Number Management Login window appears as shown in Figure 2-1.

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Access to TNM
Figure 2-1: TNM Login Screen

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Access to TNM

Logging into TNM

Complete the following procedure for logging into Telephone Number Management. 1. 2. 3. Enter your Telephone Number Management username in the Username field. Enter your Telephone Number Management password in the Password field. Click Login. The Login screen is replaced by the main screen as shown in the Figure 2-2.
Figure 2-2: TNM Main Screen

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Access to TNM

Logging out of TNM

Users can logout of the user interface by selecting Logout option under <TNMUser> menu on menubar.

Dashboard Configuration
Bar Chart on the Dashboard displays graph of Utilization V/s NPA-NXX-X. Complete the following procedure to configure dashboard for user: 1. 2. Click Dashboard link on the home page as shown in Figure 2-2. -ORSelect Configure Dashboard option under <TNMUser> menu on menubar as shown in Figure 2-3.

Figure 2-3: Configure Dashboard Menu option

Dashboard configuration for TNM user window appears as shown in Figure 2-4.

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Access to TNM Figure 2-4: Dashboard Configuration

3. 4. 5. 6. 7. 8.

Select OCN Select Ratecenter Select Y to show required dashboard information on the users main screen. Click Save to save the configuration. -ORClick Remove to remove the existing dashboard configuration. -ORClick Cancel Dashboard for TNM user window appears as shown in Figure 2-5.

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Access to TNM
Figure 2-5: Dashboard

Table 2-1 explains the color-coding of dashboard for the user:

Table 2-1: Dashboard - color Coding Color Green Yellow Red Description Under 10.0% Between 10.0% - 30.0% Above 30.0%

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Access to TNM

Change User Password

Change Password option allows the user logged in to set a new password. This section explains how an User can change password. 1. Select Change Password option under <TNMUser> menu on menubar as shown in Figure 2-6.

Figure 2-6: Change Password Menu option

Change Password for TNM user window appears as shown in Figure 2-7.
Figure 2-7: Change Password for TNM user

2. 3. 4.

Enter Current password Enter New Password Re-enter the password to Confirm in Confirm Password

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Access to TNM
5. 6. Click Change to change the password. -ORClick Cancel.

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3 1

TNM User Interface

This chapter describes about TNM home page. It also explains graphical user interface of TNM gateway. The actions that can be performed using TNM graphical user interface have been categorized into three sections: Administration: Gateway administrator can monitor, administer, and configure the TNM gateway. This includes creating, viewing and deleting users and roles. TN LifeCycle: This includes information about the customer, available TNs, Reserved TNs and workflow of TNs. Reports: This includes options to generates/submits mandatory NRUF Reports to the NANPA. The TNM home page window is displayed as shown in Figure 3-1.
Figure 3-1: TNM home page

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TNM User Interface

TNM Homepage is categorized into three parts: Titlebar Menu: Using this Menu you can change password, configure dashboard and logout. Navigation Panel: This panel displays all the options which can be performed in TNM gateway. Form View Panel: Form View Panel displays the actual contents of the form selected in the navigation panel. You can fill the data corresponding to each field in the form. After validating fields, notifications/error messages are displayed next to validated field.

Administration options
Administration section under navigator panel gives various options of administration about creating User, Roles, Rate center, NPA-NXX as shown in Figure 3-2.
Figure 3-2: Administration Options

Refer "Administration" on page 4-1 for more details.

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TNM User Interface

TN Lifecycle options
TN Lifecycle section under navigator panel gives various options of TN about creating Customer Information, Available TNs, Reserve TNs and workflow as shown in Figure 3-3.
Figure 3-3: Administration Options

Refer "TN Lifecycle" on page 5-1 for more details.

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TNM User Interface

Reports options
Reports section under navigator panel gives various options to generates/submits mandatory NRUF Reports to the NANPA as shown in Figure 3-4.
Figure 3-4: Administration Options

Refer "TNM Reports" on page 6-1 for more details on reports.

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4 1

Administration
This chapter provides information about administration options of Telephone Number Management application. "User Administration" on page 4-1 "Role Administration" on page 4-7 "Configuration Parameters" on page 4-12 "Rate Center Administration" on page 4-14 "NPA-NXX Administration" on page 4-21 "NPA-NXX-X Administration" on page 4-25 "Carrier Administration" on page 4-31 "OCN Administration" on page 4-35

User Administration
This section contains information on how a Gateway Administrator can add, search, view, edit and delete users. "Add New User" on page 4-2 "Search User" on page 4-4 "View/Edit User Details" on page 4-6 "Delete User" on page 4-7

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Add New User

To add new user, complete the following procedure: 1. 2. Click Administration on the home page. The Administration options are displayed. Click User option. The User Administration screen is displayed as shown in the Figure 4-1.
Figure 4-1: User Administration

3.

Click Add User on the User Administration form. The Add New User window is displayed as shown in Figure 4-2.

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Administration

Figure 4-2: Add New User

4. 5. 6. 7. 8. 9.

Enter Login Id. Enter First Name. If desired, enter Last Name. Enter Email. Re-enter email in Confirm Email. Enter Phone.

10. Select Role from drop down list. 11. Select User Type as UI from drop down list. 12. Select Active as Y or N from drop down list. 13. Click Save to save the details entered. -OR

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Administration
14. Click Cancel to cancel the details entered. It will redirect the user back to the User Administration screen.

when a new user is added, By default, password will be NewPass.

Search User
To search user, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click User option. The User Administration window is displayed as shown in the Figure 4-3.
Figure 4-3: User Administration Search

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Administration

3.

Click Search List of users is displayed as shown in Figure 4-4. If required, narrow down the search by entering Search for. You can search for user based on Userid or Email or Firstname or Lastname and select the option from listbox accordingly.

Figure 4-4: List of Users

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Administration

View/Edit User Details

To view/edit user details, complete the following procedure: 1. 2. 3. To view/edit User details, search for the User. Refer "Search User" on page 4-4 for more details. A list of records is displayed as shown in Figure 4-4. Click on the link displayed in the User ID column. User details are displayed as shown in Figure 4-5.
Figure 4-5: View Edit User Details

4. 5.

If required, you can edit the details and click Save to save. -OR Click Cancel. It will redirect the user back to the User Administration screen.

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Administration

Delete User
To delete a User, complete the following procedure: 1. 2. 3. 4. To delete a user, search for the User. Refer "Search User" on page 4-4 for more details. A list of records is displayed as shown in Figure 4-4. Checkmark and select the user you want to delete. Click icon to delete the User.

Role Administration
Privileges are given to the user depending on the roles. It specifies Role Name, Role ID, and Description of the user. This section explains about the following activities: "Add Role" on page 4-7 "View Role Details" on page 4-10 "Delete Role" on page 4-11

Add Role
To add new Role, complete the following procedure: 1. 2. Click Administration on the home page. The Administration options are displayed. Click Role option. List of roles are displayed as shown in the Figure 4-6.

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Administration
Figure 4-6: Role Management

3.

Click

icon as shown in the Figure 4-6 to add a Role.

Role Management screen is displayed as shown in the Figure 4-7.

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Administration

Figure 4-7: Role Management - Add Role

4. 5. 6.

Enter Role Name. If desired, enter Description. Select required privileges under User, Role, Rate Center, NPA-NXX, NPANXX-X, Carrier, Ocn, Configuration, Dashboard, TN Lifecycle, Reports and User Worklist to be given to the User. Select privileges by using Ctrl + Click. Click Save to save the details entered. -OR Click Cancel to cancel the details entered. It will redirect the user back to the Role Management screen.

7. 8.

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Administration

View Role Details

To view a particular Role details, complete the following procedure: 1. 2. Click Administration on the home page. The Administration options are displayed. Click Role option. The Role Management screen is displayed as shown in the Figure 4-6. A list of roles is displayed as shown in Figure 4-6. 3. Click role link displayed in the Role Name column. Role details are displayed to view as shown in Figure 4-8.
Figure 4-8: Role Management - View Role

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Administration

Delete Role
To delete a Role, complete the following procedure: 1. 2. Click Administration on the home page. The Administration options are displayed. Click Role option. List of roles is displayed as shown in the Figure 4-9.
Figure 4-9: Role Management Delete Role

3. 4.

Select the checkbox corresponding to the Role which you want to delete. Click icon to delete the Role.

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Administration

Configuration Parameters
To add Configuration details, complete the following procedure: 1. 2. Click Administration on the home page. The Administration options are displayed. Click Configuration option. The Configuration Parameters Assignment screen is displayed as shown in the Figure 4-10.
Figure 4-10: Configuration Parameters Form

3.

Enter Parameters for TN Lifecycle, HRUF Reports, and System. (Refer Table 4-1)

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Administration

4.

Click Save to save the details entered. -OR Click Cancel to cancel the details entered.

Following options are available for configuration:

Table 4-1: Configuration Parameters Parameters Maximum Reservation Days Default Reservation End Days Maximum Aging Days - Business Description Maximum Reserved Days (value must be between 30 and 300) Default Reservation End Days (value must be between 30 and 300) Maximum Aging Days for Business TN (value must be between 30 and 999)

Maximum Aging Days - Residential Maximum Aging Days for Residential TN (value must be between 30 and 999) Port Out TN PIN code is mandatory? Local NRUF-EFT File Output Directory Local NRUF-EFT File Error Directory Local NRUF-EFT File Archive Directory Maximum Record Fetch Count Flag indicates if PIN code is mandatory for Port Out TN. Absolute path of Output directory where NRUF file is created before uploading via FTP Absolute path of Error directory where NRUF FTP file is copied if there is any error in FTP Absolute path of Archive directory where NRUF FTP file is copied if FTP upload is successful Maximum Record Count to fetch in forms (value must be between 500 and 25,000. Recommended 2000)

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Rate Center Administration

Every Service Provider will have different Rate Centers in different regions. Every telephone number is assigned to Rate Center. It allows to search for Rate Centers or add Rate Centers. Add Rate Center performs the following activities: "Add Rate Center" on page 4-14 "Search Rate Center" on page 4-16 "Delete Rate Center" on page 4-17 "Structure of Rate Center Excel sheet for uploading" on page 4-18 "Download Rate Center File From NANPA" on page 4-19 "Upload Rate Center" on page 4-20

Add Rate Center

To add Ratecenter, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click Rate Center option. The Rate Center Administration screen is displayed as shown in the Figure 4-11.

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Figure 4-11: Rate Center Administration

3. 4.

Click Add Ratecenter. Add Ratecenter window is displayed as shown in the Figure 4-12.

Figure 4-12: Add Ratecenter window

5. 6. 7. 8.

Enter Rate Center Name. Select State, NPA and Pooling Status from the drop-down list. Click Submit to submit the details entered. -OR Click Cancel to cancel the details entered. It will redirect the user back to the Rate Center Administration screen.

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Search Rate Center

To search for Rate Center, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click Rate Centre option. The Search window is displayed as shown in the Figure 4-13.
Figure 4-13: Rate Center Search window

3. 4.

Search for Rate Center Name in the Location, NPA or Ratecenter. Click Search. A List provides data matching your query as displayed in the Figure 4-14.

Figure 4-14: Rate Center Search records

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Delete Rate Center

To delete a particular Rate Center, complete the following procedure: 1. 2. 3. To delete a Rate Center user has to search for a particular Rate Center. Refer "Search Rate Center" on page 4-16 for more details. Checkmark the box corresponding to Ratecenter Name to delete a Ratecenter as shown in the Figure 4-14. Click icon as shown in the Figure 4-14 to delete the Rate Center.

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Structure of Rate Center Excel sheet for uploading

The TNM gateway application reads only the first sheet. If there are multiple sheets, it will read the first sheet and ignore other sheets. Row #1 will contain header. Header row: Column A: State Column B: NPA Column C: Rate Center Abbreviation
Data rows: Rows starting from #2 will contain data. State column: This column will contain state abbreviations such as GA (for Georgia), AL (for Alabama) etc. NPA column: This column will contain 3 digit NPA value. The TNM gateway application will automatically create NPA in the Database whenever it encounters a new NPA in the excel sheet.

Rate Center Abbreviation: This will contain valid Rate Center Abbreviation such as HOLLYWOOD.

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TNM gateway application currently supports Excel 97-2003 Workbook (*.xls) file. Before uploading, please close the excel sheet since it may fail while uploading.

Download Rate Center File From NANPA

You can download a readymade excel sheet for Rate centers from NANPA's website. Here are the steps: 1. 2. You can directly download the Rate Center Abbreviations ZIP file by opening the link: http://www.nanpa.com/nruf/Rate_Center_Abbreviations.zip Or you can perform the following steps: a. Open the link http://www.nanpa.com. b. Click the link NRUF Processing and Forms under NANPA Fast Track box. c. Click the link rate center abbreviations (.zip) on the page to download rate center abbreviation zip file. 3. 4. 5. Unzip the zip file. You will find a file such as Rate Center Abbreviation.xlsx after unzipping. If the extension is.xlsx, please convert it to Excel 97-2003 Workbook by following these steps: a. Open the Rate Center Abbreviation.xlsx file in office spreadsheet applications such as Microsoft Excel or Open Office. b. Go to File menu, click Save As. c. Save the file with type Excel 97-2003 Workbook (*.xls) and file name such as Rate Center Abbreviation.xls. 6. 7. 8. In the spreadsheet you will find 3 sheets. Click the first sheet. It will have a name such as By Rate Center Abbreviation.

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9. Make sure the header columns match the structure explained in "Structure of Rate Center Excel sheet for uploading" on page 4-18. (State, NPA, Rate Center Abbreviation).

10. If the structure or column order doesn't match the structure explained in "Structure of Rate Center Excel sheet for uploading" on page 4-18, please edit the sheet by moving/copying rows or columns at appropriate places. 11. Please close the excel sheet before uploading.

Upload Rate Center

To upload a rate center file, complete the following procedure: 1. 2. 3. Click Administration on the homepage. The Administration options are displayed. Click Rate Centre option. The Search window is displayed as shown in the Figure 4-13. Click Upload button The upload window is displayed as shown in the Figure 4-15.
Figure 4-15: Rate Center upload window

4. 5.

Click Choose File button to select the saved file from local system. Click Upload to upload the file.

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NPA-NXX Administration
The term NPA.NXX refers to the first six digits of a phone number, or prefix, as derived from the North American Number Plan (NANP). The area code is also referred to as a Number Plan Area or NPA. NXX refers to the exchange, which is the three digits following the area code. Each telephone number in the United States has an area code and exchange combination (NPA-NXX). For example, the NPA-NXX for the telephone number 1714-555-1212 is 714-555. In a case where a number or number series in a previously unprovisioned exchange is to be ported, the entire NPA-NXX must be opened for porting first. Once you request the provisioning of a new NPA-NXX, the entire group of 10,000 numbers is available for porting by any service provider. With TNM, a user with the appropriate permissions can add or delete NPANXXs. NPA - NXX performs the following activities: "Add NPA-NXX" on page 4-21 "Search NPA-NXX" on page 4-23 "Delete NPA-NXX" on page 4-24

Add NPA-NXX
To add a new NPA - NXX, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click NPA - NXX option. The NPA - NXX Administration window is displayed as shown in the Figure 4-16.

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Figure 4-16: NPA - NXX Administration window

3.

Click Add New. Add NPA-NXX form is displayed as shown in the Figure 4-17.

Figure 4-17: Add NPA-NXX form window

4. 5. 6. 7. 8.

Select State and NPA from the drop-down list. Enter NXX. Select Ratecenter from the drop-down list. Click Save to save the details entered. -OR Click Cancel to cancel the details entered. It will redirect the user back to the NPA-NXX Administration window.

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Search NPA-NXX
To search for NPA-NXX, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click NPA-NXX option. The Search window is displayed as shown in the Figure 4-18.
Figure 4-18: NPA-NXX Search window

3. 4. 5.

Enter NPA-NXX. Select State from the drop down list. Atleast one search criteria is mandatory. Click Search. A List provides data matching your query as displayed in the Figure 4-19.

Figure 4-19: NPA-NXX Search records

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Delete NPA-NXX
To delete an NPA-NXX that is already provisioned in the NPAC-SMS database, complete the following procedure: 1. 2. 3. To delete NPA-NXX user has to search for a particular NPA-NXX. Refer "Search NPA-NXX" on page 4-23 for more details. Checkmark to select NPA-NXX to be deleted. Click option as shown in the Figure 4-19 to delete the NPA-NXX.

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NPA-NXX-X Administration
NPA-NXX codes, also known as Central Office codes, are currently assigned by rate center and can either be issued in ten thousand blocks (NPA-NXX) or thousand blocks (NPA-NXX-X). Thousand blocks are only issued in number pooling areas, while ten thousand blocks are only issued in non-pooling areas or under certain circumstances in pooling areas. NPA-NXX-X performs the following activities: "Add NPA-NXX-X" on page 4-25 "Search/Edit NPA-NXX-X" on page 4-28 "Delete NPA-NXX-X" on page 4-30

Add NPA-NXX-X
To add a new NPA-NXX-X, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click NPA-NXX option. The NPA-NXX-X Administration search window is displayed as shown in the Figure 4-20.
Figure 4-20: NPA-NXX-X Administration window

3.

Click Add New.

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4. Add NPA-NXX-X window is displayed as shown in the Figure 4-21.

Figure 4-21: Add NPA-NXX-X window

5. 6. 7. 8. 9.

Select OCN. Select Ratecenter.

NPA is automatically populated on selecting Ratecenter.

Select NXX from the drop-down list. Enter Block ID. Select Block Category from the drop-down list.

10. If desired select whether Donated To Pool Yes or No from the drop-down-list. 11. By default Available TNs is displayed as 1000. The value can be changed accordingly.

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12. Select Available TN Category from the drop-down list. 13. If desired enter value for Unavailable TNs, Working TNs and Intermediate TNs. 14. If desired, select Unavailable TN Category. 15. Click Save to submit the details entered. -OR 16. Click Cancel to cancel the details entered. It will redirect the user back to the NPA-NXX-X Administration window.

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Search/Edit NPA-NXX-X
To search for NPA-NXX, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click NPA-NXX-X option. The Search window is displayed as shown in the Figure 4-22.
Figure 4-22: NPA-NXX-X Search window

3. 4.

Enter NPA-NXX or Block ID or Ratecenter. Atleast one search criteria is mandatory. Click Search. A List provides data matching your query as displayed in the Figure 4-23.

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Figure 4-23: NPA-NXX-X Search records

5.

Click NPA-NXX-X number link displayed in the NPA-NXX-X column to edit and save the details.

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Delete NPA-NXX-X
To delete an NPA-NXX-X that is already provisioned complete the following procedure: 1. 2. 3. To delete NPA-NXX-X user has to search for a particular NPA-NXX-X. Refer "Search/Edit NPA-NXX-X" on page 4-28 for more details. Checkmark to select and delete the NPA-NXX-X as shown in the Figure 4-23. Click NXX-X. option as shown in the Figure 4-23 to delete the selected NPA-

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Carrier Administration
It allows to provide Carrier Name which carries data. Carrier performs the following activities: "Add Carrier" on page 4-31 "Search/Edit Carrier" on page 4-33 "Delete Carrier" on page 4-34

Add Carrier
To add a new Carrier, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click Carrier option. The Carrier Administration search window is displayed as shown in the Figure 4-24.
Figure 4-24: Carrier Administration window

3.

Click Add New. Add Carrier window is displayed as shown in the Figure 4-25.

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Figure 4-25: Add Carrier window

4. 5. 6. 7. 8. 9.

Enter Carrier Id, Carrier Name and Host. If desired, enter Address, Address2 and City. If desired, select State from the drop-down list. If desired, enter Zip, Contact Name, Contact Number, Fax Number and Email. Click Save to save the details entered. -OR Click Cancel to cancel the details entered. It will redirect the user back to the Carrier Administration window.

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Search/Edit Carrier
To search and edit Carrier details, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click Carrier option. The Search window is displayed as shown in the Figure 4-26.
Figure 4-26: Carrier Search window

3. 4. 5.

Enter Carrier Name. Select State from the drop-down list. Atleast one search criteria is mandatory. Click Search. A List provides data matching your query as displayed in the Figure 4-27.

Figure 4-27: Carrier Search records

6.

Click Carrier name link displayed in the Carrier column to edit and save the details.
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Delete Carrier
To delete Carrier, complete the following procedure: 1. 2. 3. To delete Carrier user has to search for a particular Carrier. Refer "Search/Edit Carrier" on page 4-33 for more details. Checkmark to select and delete a Carrier as shown in the Figure 4-27. Click option as shown in the Figure 4-27 to delete the Carrier.

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OCN Administration
Operating Company Number is a unique number provided to every Service Provider by NANPA. OCN performs the following activities: "Add OCN" on page 4-35 "Edit OCN Details" on page 4-40 "Delete OCN" on page 4-40

Add OCN
To add a new OCN, complete the following procedure: 1. 2. Click Administration on the homepage. The Administration options are displayed. Click OCN option. List of OCN details window is displayed as shown in the Figure 4-28.
Figure 4-28: OCN Administration window

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3. 4. Click to add new OCN.

Add OCN window is displayed as shown in the Figure 4-29.

Figure 4-29: Add new OCN Administration Form

5. 6. 7. 8.
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Enter OCN. Select SPID and Carrier ID from the drop-down list. Enter Company and Address. If desired, enter Address2 and City.
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9.

If desired, select State from the drop-down list.

10. If desired, enter Zip, Contact Number, Fax Number or Email. 11. If desired select Active by selecting Yes or No from the drop-down list. 12. If desired enter, Parent OCN. 13. Select OCN Type from the drop-down list. 14. If desired, enter NECA, DBA, Holding or Management. 15. Enter FRN. 16. Select Util Type from the drop-down list. 17. Select Partner. If Y is selected then the OCN is considered as Partner OCN. 18. Click Assign Rate Centers to assign Rate Centers to OCN. You can Add or Delete the assigned Rate Centers. Rate Center Assignment window is displayed as shown in the Figure 4-30.
Figure 4-30: Rate Center Assignment window

19. Click to add Rate Centers. Add Rate Centers screen is displayed as shown in the Figure 4-31.

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Figure 4-31: Add Rate Centers screen

20. Select State from the drop-down list. 21. Select NPA from the drop-down list. The available Rate Centers are displayed. User can Copy at a time or Copy All or Remove or Remove All the copied Rate Center. 22. Click Save to submit the details. 23. If you wish to assign Rate centers to different states click Next. 24. Once the Rate Centers are assigned the below screen is displayed.

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Figure 4-32: Rate Centers assigned screen

25. To delete a particular added Rate Center, Checkmark the record and click as shown in the Figure 4-32. 26. Click Close. It will redirect user to the Add OCN screen. 27. Click Save on the Add OCN screen to save the details entered. -OR 28. Click Cancel to cancel the details entered. It will redirect the user back to the OCN Administration window.

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Edit OCN Details

To edit OCN details, complete the following procedure: 1. 2. 3. 4. Click Administration on the homepage. The Administration options are displayed. Click OCN option. List of OCN details window is displayed as shown in the Figure 4-28. Click the OCN number displayed in the OCN column. OCN Administration form is displayed. Edit the details and Click Save to save edited changes.

Delete OCN
To delete OCN, complete the following procedure: 1. 2. 3. 4. Click Administration on the homepage. The Administration options are displayed. Click OCN option. List of OCN details window is displayed as shown in the Figure 4-28. Checkmark to select the OCN as shown in the Figure 4-28. Click icon to delete the selected OCN.

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TN Lifecycle
This chapter explains about the TN Lifecycle. TN Lifecycle performs the following activities: "Customer Info" on page 5-1 "Available TNs" on page 5-6 "Reserve TN" on page 5-10 "Update Reservations" on page 5-17 "TN Workflow" on page 5-21 "Port In TN" on page 5-51

Customer Info
Customer Info allows to add, edit and delete customer information. There are two types of customer. Residential and Business oriented. Customer can subscribe more than one TN for business purpose. Status of available TN(s) are provided to the customers. "Add New Customer Information" on page 5-2 "Edit Customer Information" on page 5-4 "Delete Customer Information" on page 5-5

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Add New Customer Information

To add Customer Info, complete the following procedure: 1. 2. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Customer Info option. List of Customer Information screen is displayed as shown in the Figure 5-1.
Figure 5-1: Customer Information

3.

Click

option to add new customer information.

Customer Information form is displayed as shown in Figure 5-2.

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Figure 5-2: Add Customer Information form

4. 5. 6. 7. 8. 9.

Enter Account Number. Select Customer Type. Enter Contact Name. If desired, enter Address 1, Address 2, City and Zip. Select OCN, State and Ratecenter. Enter PIN, LATA. -OR

10. Click Save to save the information. 11. Click Cancel to cancel the details entered. It will redirect the user back to the Customer Information screen.

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Edit Customer Information

To edit a particular Customer Info, complete the following procedure: 1. 2. 3. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Customer Info option. List of Customer Information screen is displayed as shown in the Figure 5-1. Click account number link displayed in the Account Number column. Customer Information screen is displayed as shown in the Figure 5-3.
Figure 5-3: Edit Customer Information

4.

Edit the required details and Click Save to save the changes.

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Delete Customer Information

To delete a Customer Info, complete the following procedure: 1. 2. 3. 4. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Customer Info option. List of Customer Information screen is displayed as shown in the Figure 5-1. Checkmark to select the Account Number you want to delete . Click icon to delete the selected record.

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Available TNs
Available TNs gives details of new TNs, assigned numbers to the customer. This allows you to specify required number of telephone lines. To search available TNs, complete the following procedure: 1. 2. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Available TNs option. The Search for Available TNs screen is displayed as shown in the Figure 5-4.
Figure 5-4: Search by Customer Home RateCenter for Available TNs

3. 4. 5. 6. 7.

User can search for the available TNs by providing Customer Home RateCenter or NPA-NXX details or State and Rate Center details If you want to search by customer home rate center select Search by option as Customer Home RateCenter from the list box. Enter Number of Tn(s) Select Criteria. Options available are Continuous Preferred, Continuos Only and No Preferences. Enter Account Number -OR

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8.

If you want to search by NPA-NXX select Search by option as NPA-NXX from the list box. The Search screen is displayed as shown in the Figure 5-5.

Figure 5-5: Search by NPA-NXX for Available TNs

9.

Enter Number of Tn(s)

10. Select Criteria. Options available are Continuous Preferred, Continuos Only and No Preferences. 11. Enter NPA-NXX -OR 12. If you want to search by State and Rate Center select Search by option as State and Rate Center from the list box. The Search screen is displayed as shown in the Figure 5-6.
Figure 5-6: Search by State and Rate Center for Available TNs

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13. Enter Number of Tn(s) 14. Select Criteria. Options available are Continuous Preferred, Continuos Only and No Preferences. 15. Select OCN, State and RateCenter 16. Click Search. A List of available TNs is displayed matching to provided criteria as shown in Figure 5-8. If search is based on Customer Home RateCenter, Home RateCenters window is displayed as shown in Figure 5-7.
Figure 5-7: Home Rate Centers

17. Select NPA Ratecenter. 18. A List of available TNs is displayed matching to provided criteria as shown in Figure 5-8.

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TN Lifecycle Figure 5-8: List of Available TNs

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Reserve TN
This allows you to reserve specific TNs for the customer. To Reserve TNs, complete the following procedure: 1. 2. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Reserve TNs option. The Reserve TN - Search for Available TN(s) screen is displayed as shown in the Figure 5-9.
Figure 5-9: Search by Customer Home RateCenter to Reserve TNs

3. 4. 5. 6. 7.

User can search for the TNs by providing Customer Home RateCenter or NPANXX details or State and Rate Center details If you want to search by customer home rate center select Search by option as Customer Home RateCenter from the list box. Enter Account Number Enter Number of Tn(s) Select Criteria. Options available are Continuous Preferred, Continuos Only and No Preferences. -OR

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8.

If you want to search by NPA-NXX select Search by option as NPA-NXX from the list box. The Search screen is displayed as shown in the Figure 5-10.

Figure 5-10: Search by NPA-NXX to Reserve TNs

9.

Enter NPA-NXX

10. Enter Number of Tn(s) 11. Select Criteria. Options available are Continuous Preferred, Continuos Only and No Preferences. -OR 12. If you want to search by State and Rate Center select Search by option as State and Rate Center from the list box. The Search screen is displayed as shown in the Figure 5-11.

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Figure 5-11: Search by State and Rate Center to Reserve TNs

13. Select OCN, State and RateCenter 14. Enter Number of Tn(s) 15. Select Criteria. Options available are Continuous Preferred, Continuos Only and No Preferences. 16. Click Search. A List of available TNs is displayed matching to provided criteria as shown in Figure 5-13. If search is based on Customer Home RateCenter, Home RateCenters window is displayed as shown in Figure 5-12.

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Figure 5-12: Home Rate Centers - Reserve TN

17. Select NPA Ratecenter. A list of available TNs is displayed as shown in the Figure 5-13.

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Figure 5-13: List of Available TNs to Reserve

18. Enter Account Number 19. Checkmark the checkbox to select TNs to reserve. 20. Click Reserve TN(s) A Successful Reservation window is displayed as shown in the Figure 5-15. 21. You can also reserve the TNs with pending activation. To reserve TN with pending activation select Req Act Date. When you select Req Act Date, Reserve TN(s) with Pending Activation option is activated as shown in the Figure 5-14.

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TN Lifecycle Figure 5-14: List of Available TNs with Req Act Date

22. Click Reserve TN(s) with Pending Activation A Successful Reservation window is displayed as shown in the Figure 5-15. 23. Startover will redirect the user back to the search window.

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Figure 5-15: List of successful reserved TNs

24. Click OK to close.

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Update Reservations
Once the reservation is created a service provider can still update the reservation. To search available TNs to update reservation, complete the following procedure: 1. 2. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Update Reservations option. The Search for TN(s) to Update Reservations screen is displayed as shown in the Figure 5-16.
Figure 5-16: Search for TN(s) to Update Reservations

3. 4.

Enter Account Number. Click Search A window is displayed showing total available TN(s) with Reservation status and total available TN(s) with Reservation Pending Activation status as shown in the Figure 5-17.

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Figure 5-17: Available TN(s) with Reservation Status and Reservation Pending Status

5.

Click the number link to update reserved status. A list with all the reserved TN(s) for a specific account number is displayed. A alert message is displayed when Reservation End Date is within a week.

Figure 5-18: Reserved TN(s) for updation

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6. 7. 8.

To update reservation for TN, Checkmark to select the TN. Select End Date or Activation Date Click Update Reservation Successful Update Reservation window is displayed as shown in Figure 5-19.

Figure 5-19: Update Reservation for selected TN(s) window

9.

You can also Cancel Reservation if a customer does not like a particular range and does not want to use the telephone number.

10. To cancel reservation select the TN and click Cancel Reservation and the status of that TN(s) changes back to available TN. 11. You can also Port out the reserved number. To Port out Select Port out date and Click Port Out Successful Port out window is displayed as shown in Figure 5-19. 12. Click Startover to start over the process.

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13. To update TN(s) which are in Reserved Pending Status, click the number link to update refer Figure 5-17. Reserved Pending Status screen is displayed as shown in the Figure 5-20.
Figure 5-20: Reserved Pending Status screen

14. Activation Date is activated in Reserved Pending Status. 15. Select the TN which is in reserved state and select Activation Date. 16. Click Update Reservation to update. Successful Update Reservation window is displayed as shown in Figure 5-19.

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TN Workflow
TN workflow provides summary of TN(s) count for a particular account related to specific customer. To search for TNs for a particular account number, complete the following procedure: 1. 2. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click TN Workflow option. The Search for TN(s) screen is displayed as shown in Figure 5-21.
Figure 5-21: Search for TN(s)

3. 4.

Enter Account Number. Click Search. A window is displayed showing Summary of TN(s) count with related TN status as shown in Figure 5-22.

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Figure 5-22: Summary of TN(s) count with related TN status

Above Table gives summary of a particular account related to specific customer and for that account how many TN(s) are Available, Aging, Reserved, Reserved Pending Activate, Reserved-Pending Port Out, UnAvailable-Ported Out, Working, Working-Pending Permanent Disconnect, Working-Pending Suspension for Non payment, Working-Pending Temporary Disconnect.

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Following sections explain the process of TN Workflow "Reactivate Disconnected TNs from Aging" on page 5-24 "Cancel Reservation for Reserved TNs" on page 5-26 "Activate / Cancel / Port Out Reserved TNs from Reserved Pending Activation" on page 5-29 "Cancel / Provision Port Out TN from Reserved-Pending Port Out" on page 5-33 "Permanent Disconnect/Temporary Disconnect / Suspend for Non-Payment/ Port Out" on page 5-36 "Aging / Cancel Permanent Disconnect" on page 5-41 "Cancel / Provision Port Out TN from Working-Pending Port Out" on page 5-44 "Cancel Suspension/Non-Pay Disconnect from Working-Pending Suspension for Non Payment" on page 5-47 "Cancel Permanent Disconnect" on page 5-49

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TN Lifecycle

Reactivate Disconnected TNs from Aging

To reactivate disconnected TNs, complete the following procedure. 1. To reactivate disconnected TNs which are in Aging State, click the Update button in the Action column as shown in Figure 5-23.

Figure 5-23: Available TN Summary - Reactivate Disconnected TN

A list of Aging TNs is displayed as shown in Figure 5-24.

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Figure 5-24: List of TN(s) in Aging State

2. 3.

Select Reactivate Disc TNs from the drop down list. Checkmark the TN and click Next. A window is displayed as shown in Figure 5-25.

Figure 5-25: Transition of TN(s) in Aging State

4. 5. 6.

Select Schedule Date and click Complete to complete the procedure. -OR Click Cancel to cancel. -OR Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from Aging to Reserved-Pending Activate.

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TN Lifecycle

Cancel Reservation for Reserved TNs

To cancel Reservation, complete the following procedure. 1. To Cancel Reservation of TN which are in Reserved State, click the Update button in the Action column as shown in Figure 5-26.

Figure 5-26: Available TN Summary - Cancel Reservation

A list of Reserved TNs is displayed as shown in Figure 5-27.

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Figure 5-27: List of TN(s) in Reserved State

2. 3. 4. 5. 6.

Select Cancel Reservation from the drop down list. Checkmark the TN and click Next. -OR Click Prev to go back to TN Summary Screen. -OR Click Startover Search TN screen. A window is displayed as shown in Figure 5-28.

Figure 5-28: Transition of TN(s) from Reserved

7.

Click Complete to complete the procedure. -OR

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8. 9. Click Cancel to cancel. -OR Click Prev to go back to TN Summary Screen. Once the reservation is cancelled the selected TN status moves from Reserved to Reserved-Pending Activate.

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TN Lifecycle

Activate / Cancel / Port Out Reserved TNs from Reserved Pending Activation
To Activate / Cancel / Port Out TNs, complete the following procedure. 1. To Activate / Cancel / Port Out TNs which are in Reserved - Pending Activate State, click the Update button in the Action column as shown in Figure 5-29.

Figure 5-29: Available TN Summary - Reserved - Pending Activate

A list of Reserved - Pending Activate TNs is displayed as shown in Figure 5-30.

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Figure 5-30: List of TN(s) in Reserved - Pending Activate - TN working

2. 3. 4. 5. 6.

To activate the TN Select Make TN Working from the drop down list. Checkmark the TN and click Next. -OR Click Prev to go back to TN Summary Screen. -OR Click Startover to go back to Search TN screen. A window is displayed as shown in Figure 5-31.

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TN Lifecycle Figure 5-31: Transition of TN(s) from Reserved - Pending Activate - Tn working

7. 8. 9.

Select Provision Date and Time. Click Complete to complete the procedure. -OR Click Cancel to cancel. -OR

10. Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from ReservedPending Activate to Working. 11. To cancel the reservation select Cancel Reservation from the drop down list as shown in Figure 5-30. 12. Checkmark the TN and click Next. -OR 13. Click Prev to go back to TN Summary Screen. -OR 14. Click Startover to go back to Search TN screen A window is displayed as shown in Figure 5-31. 15. Select Provision Date and Time 16. Click Complete to complete the procedure. -OR

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TN Lifecycle
17. Click Cancel to cancel. -OR 18. Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from ReservedPending Activate to Available. 19. To Port Out the TN select Port Out from the drop down list as shown in Figure 5-30. 20. Checkmark the TN and click Next. -OR 21. Click Prev to go back to TN Summary Screen. -OR 22. Click Startover to go back to Search TN screen 23. A window is displayed as shown in Figure 5-32.
Figure 5-32: Transition of TN(s) from Reserved - Pending Activate - Port Out

24. Select Port Out Date.

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25. Enter PIN.

The Customers PIN code field is displayed if the value for Port Out TN PIN code is set to Y in Configuration Parameters. This field is mandatory. Refer "Configuration Parameters" on page 4-12. The value entered in the PIN is validated against Customer's PIN. 26. Click Complete to complete the procedure. -OR 27. Click Cancel to cancel. -OR 28. Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from ReservedPending Activate to Reserved-Pending Port Out.

Cancel / Provision Port Out TN from Reserved-Pending Port Out

To Cancel / Provision Port Out TNs, complete the following procedure. 1. To Cancel / Provision Port Out TNs which are in Reserved - Pending Port Out State, click the Update button in the Action column as shown in Figure 5-33.

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Figure 5-33: Available TN Summary - Reserved - Pending Port Out

A list of Reserved - Pending Port Out TNs is displayed as shown in Figure 5-34.
Figure 5-34: List of TN(s) in Reserved - Pending Port Out

2.

Select Cancel Port Out from the drop down list.

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3. 4. 5. 6.

Checkmark the TN and click Next. -OR Click Prev to go back to TN Summary Screen. -OR Click Startover to go back to Search TN screen. A window is displayed as shown in Figure 5-35.

Figure 5-35: Transition of TN(s) from Reserved - Pending Port Out - Cancel Port

7. 8. 9.

Click Complete to complete the procedure. -OR Click Cancel to cancel. -OR Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from ReservedPending Port Out to Reserved-Pending Activate.

10. To Provision Port Out select Provision Port Out from the drop down list as shown in Figure 5-34. 11. Checkmark the TN and click Next. -OR 12. Click Prev to go back to TN Summary Screen. -OR 13. Click Startover to go back to Search TN screen. 14. A window is displayed as shown in Figure 5-36.

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Figure 5-36: Transition of TN(s) from Reserved - Pending Port Out - Provision Port Out

15. Select Provision Date. 16. Click Complete to complete the procedure. -OR 17. Click Cancel to cancel. -OR 18. Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from ReservedPending Port Out to UnAvailable-Ported Out.

Permanent Disconnect/Temporary Disconnect / Suspend for Non-Payment/ Port Out

To disconnect a tn permanently or temporarily or to suspend a tn for non payment or port out a tn complete the following procedure. 1. To temporarily disconnect a TN or permanently disconnect a TN or suspend a TN for no-payment or to port out TNs which are in Working State, click the Update button in the Action column as shown in Figure 5-37.

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TN Lifecycle Figure 5-37: Available TN Summary - Working

A list of Working TNs is displayed as shown in Figure 5-38.

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Figure 5-38: List of TN(s) in Working State

2.

To disconnect a TN temporarily select Temp Disconnect from the drop down list, checkmark the TN a and click Next to complete the procedure. Once the TN is temporarily disconnected the selected TN status moves from Working to Working Pending Temporary Disconnect.

3.

To disconnect a TN permanently select Permanent Disconnect and checkmark the TN click Next to complete the procedure. Once the TN is permanently disconnected the selected TN status moves from Working to Working Pending Permanent Disconnect. -OR

4.

To suspend a tn for non payment select Suspend For Non-Payment and checkmark the TN and click Next. A screen is displayed as shown in Figure 5-39.

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Figure 5-39: Transition of TN(s) from Working - Suspend

5. 6. 7. 8.

Select Suspend Date. Click Complete to complete the procedure. -OR Click Cancel to cancel. -OR Click Prev to go back to TN Summary Screen. Once you suspend the selected TN status moves from Working to Working Pending Suspension for Non Payment.

9.

To port out a tn select Port Out and checkmark the TN and click Next as shown in Figure 5-38 and click Next. A window is displayed as shown in Figure 5-40.

Figure 5-40: Transition of TN(s) from Working - Port Out

10. Select Port Out Date.

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11. Enter PIN.

The Customers PIN code field is displayed if the value for Port Out TN PIN code is set to Y in Configuration Parameters. This field is mandatory. Refer "Configuration Parameters" on page 4-12. The value entered in the PIN is validated against Customer's PIN. 12. Click Complete to complete the procedure. -OR 13. Click Cancel to cancel. -OR 14. Click Prev to go back to TN Summary Screen. Once the procedure is complete selected TN status moves from Working to Working-Pending Port Out.

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Aging / Cancel Permanent Disconnect

To make a TN Aging and Cancel Permanent Disconnection of TN, complete the following procedure. 1. To make a TN Aging and Cancel Permanent Disconnection of TN which are in Working-Pending Perm Disconnect state, click the Update button in the Action column as shown in Figure 5-41.

Figure 5-41: Available TN Summary - Working-Pending Perm Disconnect

A list of Working - Pending Permanent Disconnected TNs is displayed as shown in Figure 5-42.

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Figure 5-42: List of TN(s) in Working - Pending Perm Disconnect

2. 3.

To make a TN aging select Make TN Aging from the drop down list. Checkmark the TN and click Next. A window is displayed as shown in Figure 5-43.

Figure 5-43: Transition of TN(s) from-Working - Pending Perm Disconnect-Make TN Aging

4. 5. 6.

Select Provision Date and Time. Click Complete to complete the procedure. -OR Click Cancel to cancel. -OR

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7.

Click Prev to go back to TN Summary Screen. Once the procedure is complete selected TN status moves from WorkingPending Perm Disconnect to Aging.

8. 9.

To cancel permanent disconnect select Cancel Perm Disconnect from the drop down list as shown in Figure 5-42. Checkmark the TN and click Next to complete the procedure. Once the procedure is complete the selected TN status moves from WorkingPending Perm Disconnect to Working.

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Cancel / Provision Port Out TN from Working-Pending Port Out

To Cancel / Provision Port Out TNs, complete the following procedure. 1. To Cancel / Provision Port Out TNs which are in Working - Pending Port Out State, click the Update button in the Action column as shown in Figure 5-44.

Figure 5-44: Available TN Summary - Working - Pending Port Out

A list of Working - Pending Port Out TNs is displayed as shown in Figure 5-45.

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Figure 5-45: List of TN(s) in Working - Pending Port Out State

2. 3. 4. 5. 6. 7. 8. 9.

Select Provision Port Out from the drop down list. Checkmark the TN and click Next. -OR Click Prev to go back to TN Summary Screen. -OR Click Startover to go back to Search TN screen. A window is displayed as shown in Figure 5-43. Select Provision Date and Time. Click Complete to complete the procedure. -OR Click Cancel to cancel. -OR Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from WorkingPending Port Out to UnAvailable-Ported Out.

10. To cancel port out select Cancel Port Out from the drop down list as shown in Figure 5-45. 11. Checkmark the TN and click Next. -OR 12. Click Prev to go back to TN Summary Screen. -OR
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13. Click Startover to go back to Search TN screen A window is displayed as shown in Figure 5-35. 14. Click Complete to complete the procedure. -OR 15. Click Cancel to cancel. -OR 16. Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from Working Pending Port Out to Working.

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Cancel Suspension/Non-Pay Disconnect from WorkingPending Suspension for Non Payment

To cancel suspension/non-pay disconnect, complete the following procedure. 1. To cancel suspension and disconnect TN for non-payment which are in Working-Pending Suspension for Non_Payment State, click the Update button in the Action column as shown in Figure 5-46.

Figure 5-46: Available TN Summary -Working-Pending Suspension for Non Payment

A list of TNs in Working - Pending Suspension for Non_Payment state ia displayed as shown in Figure 5-47.

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Figure 5-47: List of TN(s) in Working - Pending Suspension for Non Payment state

2. 3.

To cancel suspension select Cancel Suspension from the drop down list. Checkmark the TN and click Next to complete the procedure. Once the procedure is complete the selected TN status moves from Working Pending Suspension for Non_Payment to Working. -OR

4. 5. 6.

For non-pay disconnect select Non-Payment Disconnect from the drop down list as shown in Figure 5-47. Checkmark the TN and click Next to complete the procedure. Once the procedure is complete the selected TN status moves from Working Pending Suspension for Non_Payment to Working-Pending Perm Disconnect.

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Cancel Permanent Disconnect

To cancel permanent disconnect, complete the following procedure. 1. Click the Update button in the Action column as shown in Figure 5-48.

Figure 5-48: Available TN Summary - Working-Pending Temp Disconnect

A list of Working-Pending Temporary Disconnected TNs is displayed as shown in Figure 5-49.

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Figure 5-49: List of TN(s) in Working-Pending Temporary Disconnected State

2. 3. 4. 5. 6.

Select Cancel Temp Disconnect from the drop down list. Checkmark the TN and click Next. A window is displayed as shown in Figure 5-25. Select Schedule Date and click Complete to complete the procedure. -OR Click Cancel to cancel. -OR Click Prev to go back to TN Summary Screen. Once the procedure is complete the selected TN status moves from WorkingPending Temporary Disconnect to Reserved-Pending Activate.

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Port In TN
To send Port In request, complete the following procedure: 1. 2. Click TN Lifecycle on the home page. The TN Lifecycle options are displayed. Click Port IN TN option. The Request Port In screen is displayed as shown in Figure 5-50.
Figure 5-50: Request Port In

3. 4. 5. 6.

Enter Account Number. Enter the TNs which are Ported out from Reserved - Pending Activate State and then given a provision to port out in Start TN and End TN field. Select Port Date. Port Date should be a future date. Click Request Port In. A confirmation window is displayed as shown in Figure 5-51.

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Figure 5-51: Request Port In Confirmation window

7.

Checkmark the TN and click OK. Port In TN Administration window is displayed as shown in Figure 5-52.

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Figure 5-52: Port In TN Administration window

8. 9.

Request Port In details are displayed on the form. Select Customer Type (Residential/Business) from the drop down list.

10. Enter Provider. 11. Click Save to save the details. -OR Click Cancel to go back to Request Port In screen.

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6 1

TNM Reports

This chapter provides details about TN history and to generate NRUF reports and submit to NANPA. The Numbering Resource Utilization/Forecast Report (NRUF Report) is a semiannual report compiled by the North American Numbering Plan Administration, based on information provided by the telecom industry in accordance with United States Federal Communications Commission (FCC) rules. "TN History Report" on page 6-2 "TN Utilization Report" on page 6-6 "NRUF Reports" on page 6-8 "NRUF History" on page 6-11

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TN History Report
To view history of selected TN, complete the following procedure: 1. 2. Click Reports on the homepage. The Reports options are displayed. Click TN History option. TN search window is displayed as shown in Figure 6-1.
Figure 6-1: TN Search

3. 4.

Enter TN in Search for TN Click Search TN History is displayed as shown in Figure 6-2.

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TNM Reports Figure 6-2: TN History

5.

Click icon to export the TN History Details to excel sheet as shown in Figure 6-3. -OR Click icon to export the TN History Details to pdf as shown in Figure 6-4.

6.

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TNM Reports
Figure 6-3: TN History Details - Excel Sheet

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TNM Reports Figure 6-4: TN History Details - PDF

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TN Utilization Report
This Report allows the user to search utilization (number of available TNs, number of unavailable TNs) of NPA-NXX-X based on various search criteria such as OCN, Ratecenter Abbreviation, State, NPA-NXX, Block. To generate TN Utilization report, complete the following procedure: 1. 2. Click Reports on the homepage. Click Utilization Reports option. TN Utilization Report search window is displayed as shown in Figure 6-5.
Figure 6-5: TN Utilization Reports Search

3. 4. 5.

Select OCN or State Enter Ratecenter or NPA-NXX or Block Click Search TN Utilization Report is displayed as shown in Figure 6-6.

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TNM Reports Figure 6-6: TN Utilization Report

If a particular NPA-NXX-X link in the result is clicked, it opens another report showing entire TNs belonging to the selected NPA-NXX-X as shown in Figure 6-7 .
Figure 6-7: TNs belonging to the selected NPA-NXX-X Report

6.

Click icon to export generated report to excel sheet and/or click to export it to pdf.

icon

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NRUF Reports
To generate NRUF report, complete the following procedure: 1. 2. Click Reports on the homepage. Click NRUF Reports option. TN NRUF Report search window is displayed as shown in Figure 6-8.
Figure 6-8: NRUF Reports Search

3. 4. 5.

Select OCN If required, checkmark Forcast Reporting Form. There are different forcast reporting forms for Pooling Areas and Non-Pooling Areas. Click Generate NRUF File to generate NRUF file. NRUF file is generated with Company Information (Figure 6-9), Utilization Information (Figure 6-10) and each selected forcast report forms (Figure 6-11) in different tabs. Click on tabs to view the report. -OR-

6.

Click Generate and send by FTP to generate and send file to NANPA.

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TNM Reports Figure 6-9: NRUF Report - Company Information

Figure 6-10: NRUF Report - Utilization Information

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Figure 6-11: NRUF Report - F-1a

7. 8. 9.

Click add option to add and Click forcast details. Click Validate to Validate the fields.

delete option to delete

Click Submit Report to submit the reports. Generated reports will be saved in the local machine to the absolute path of Output directory where NRUF file is created before uploading via FTP. This path is configured under configuration option. Refer "Configuration Parameters" on page 4-12.

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NRUF History
To view NRUF history, complete the following procedure: 1. 2. Click Reports on the homepage. Click NRUF History option. TN NRUF History search window is displayed as shown in Figure 6-12.
Figure 6-12: NRUF History Search

3. 4.

Select Start Year and End Year Click Search NRUF Report History for that period is displayed as shown in Figure 6-13.

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Figure 6-13: NRUF Report History

5.

Click Date link displayed in column History Record [MM/YYYY] to get more details about Company Information (Figure 6-14), Utilization Information (Figure 6-15) and forcast report form (Figure 6-16) in different tabs.

Figure 6-14: Company Information Tab

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TNM Reports Figure 6-15: Utilization Information Tab

Figure 6-16: Forcast Report Tab

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7 1

User Worklist

The User Worklist feature of TNM provides details about how to access user activities and search for user worklist. "Recent 20 User Activities" on page 7-1 "Worklist Search" on page 7-3

Recent 20 User Activities

If the logged in user has Activity of all Users privilege in Role -> User Worklist list, then this worklist shows recent 20 activities performed by all users otherwise it shows recent 20 activities performed by logged in user. To view a list of recent activities by the user, complete the following procedure: 1. 2. Click User Worklist on the home page. The User Worklist options are displayed. Click Recent 20 option. A window showing a list of recent 20 activities by the user is displayed as shown in Figure 7-1.

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U s e r Wo r k l i s t
Figure 7-1: Window showing list of recent activities by the user

Move the mouse pointer to get tooltip for error message as shown in Figure 7-2.
Figure 7-2: Error Tooltip

Click icon to export worklist to excel sheet and/or click it to pdf.

icon to export

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Worklist Search
This worklist allows the logged in user to search activity by various search criteria such as activity type, key, start date, end date, status. If the logged in user has Activity of all Users privilege in Role -> User Worklist list, then the logged in user can also search by user id. To search for user worklist, complete the following procedure: 1. 2. Click User Worklist on the home page. The User Worklist options are displayed. Click Worklist Search option. A window is displayed for searching user worklist as shown in Figure 7-3.
Figure 7-3: User Worklist Search window

3. 4.

Enter required search criteria. Click Search to search for the user worklist. List of matching records is displayed depending on the provided search criteria as shown in Figure 7-3.

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U s e r Wo r k l i s t
Figure 7-4: User Worklist Search Result

Move the mouse pointer to get tooltip for error message as shown in Figure 7-2. Click icon to export worklist to excel sheet and/or click it to pdf. icon to export

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Glossary
This glossary provides a description of terms, abbreviations, and acronyms used in TNM.

Term AC

Description access customer Telephone company responsible for traffic between LATAs. i.e. long distance company.

ACTL AP

access carrier terminal location access provider Telephone company responsible for traffic originating and terminating within jurisdictional areas as defined by regulatory agencies. i.e. local company

API

application programming interface Consists of software that permits other applications to access a specific area of data in the database.

APC ARC ASCll ATIS

access provider correction access request correction american standard code for information interchange Alliance for Telecommunications Industry Solutions North American standards body for the telecommunications industry.

BSA BTN

basic serving arrangement billing telephone number The BOCs and ITC have traditionally identified customer accounts with account numbers based on one of the ten-digit telephone numbers on the account. The telephone number used as the account number is called the Billing Telephone Number. Other telephone number on the account are referred to as Working Telephone Numbers.

CCNA CD-ROM

customer carrier name abbreviation compact disk read-only memory

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Term CLEC

Description competitive local exchange carrier The new group of deregulated telecommunications providers that compete on a selective basis to provide services.

CO

central office (telephone) The location which houses a switch to serve local telephone subscribers.

CORBA

Common Object Request Broker Architecture CORBA is an industry specification for the design of Object Request Brokers (ORBs). ORBs allow different kinds of computer systems to exchange object data with each other. PowerBroker is an example of an Object Request Broker that conforms to the CORBA specification.

CR DB DBA EDI FCC FO FOC FRN

clarification request database database administrator electronic data interchange Federal Communications Commission firm order firm order confirmation FCC Registration Numberl A 10 digit number that is assigned to an entity that does business with the FCC. A filer, licensee, certificate holder or any entity sending payments to the FCC is considered to be doing business with the FCC.

FTP

File Transfer Protocol An extension of the TCP/IP protocol suite used to send and receive files from PCs on the Internet.

gateway

A device or software that connects two computer networks that use different protocols, translating between the protocols so that computer on the connected networks can exchange data. Example: Many DSET gateways translate between CORBA on the CLEC side and CMIP on the ILEC side. graphical user interface The generic name for any computer interface that substitutes graphic elements (windows, menus, drop-down selection lists, and so on) for character commands.

GUI

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Term ICSC ILEC

Description interexchange carrier service center incumbent local exchange carrier A traditional, previous incumbent local exchange carrier that was never part of the Bell System.

ITC IXC

independent telephone company. Also referred to as incumbent telephone company. interexchange carrier same as PIC

JDK

java development kit Software and tools to compile, debug, and run applets and applications written using the Java programming language. Free download from java.sun.com

LATA

local access and transport area Contiguous geographic area defined by a Bell operating company around a metropolitan statistical area so that in most cases, all points are within only one exchange area and state.

LEC

local exchange carrier A company providing local telecommunications transmission and switching services. Originally this term referred to either a BOC or an ITC such as GTE or Alltel. These companies are now called ILECs to distinguish them from CLECs.

LNP

local number portability Permits both ILECs and CLECs to allow customers to take their telephone numbers with them when they exchange carriers in the same geographical region.

MBN

main billing number Also known as Billing Telephone Number (BTN)

NANP NDM

North American Number Plan network data mover A transfer protocol most DSET products support.

NPB NRUF NSL

See Number Pool Block Numbering Resource Utilization/Forecast Report number of secondary lines

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Term

Description

number portability Enables customers to keep their original telephone number when they change exchange carriers. NXX OBF The first three digits of a station number (in the format of the NPA-NXX-Line Number) that identifies the central office which serves that number. See also NPA Order and Billing Forum An organization of the Carrier Liaison Committee (CLC) of the Alliance for Telecommunications Industry Solutions (ATIS) providing a forum for customers and providers in the telecommunications industry to identify, discuss, and resolve national issues which affect ordering, billing, provisioning, and exchanging information about access services, etc. OCN ORB Operating Company Number object request broker Software programs that allow different kinds of computer systems to exchange object data with each other, required for CORBA programming. Orbix is a CORBA ORB. OSS operational support system The hardware and software that supports the daily operations of a telecommunications service provider. Typical tasks performed by the OSS include managing the network, provisioning, configurations, alarms, performances, and accounts. Methods and procedures that directly support the daily operation of the telecommunications infrastructure. The average Local Exchange Carrier has hundreds of systems supporting order negotiation, order processing, line assignment, line testing, and billing. PUC RBOC RHBC SAP schema service provider Public Utility Commission Regional Bell Operating Company Regional Bell Holding Company service access point Refers to a particular set of database tables. The contents of the set are predicated on the owners User ID The individual or business entity that sells, operates, and maintains the messaging functions for the public. The system operator sells or leases time and resources to this entity. structured query language

SQL

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Term SR SRC SVID system administrator

Description service request service request confirmation Subscription Version Id An individual responsible for maintaining a multi-user computer system. Typical duties include: Adding and configuring new workstations Setting up user accounts Administering system security Installing system-wide software Performing procedures to prevent viruses from spreading Allocating mass storage space

The system administrator is sometimes called the sysadmin or the systems administrator. Small organizations may have just one system administrator, whereas larger enterprises usually have a team dedicated to system administrator tasks. TBS Telecom Business Solution An OSS product by MetaSolv TC transaction code A two-digit numeric code defined for telephone company transactions that are transmitted electronically to other telephone companies. Transaction codes and status indicators (SIs) allow transmission of multiple types of records on the same files. Transaction codes describe the nature or purpose of the data being exchanged. TMF TNM TP Telecom Management Forum (formerly NMF) Telephone Number Management trading partner See trading partner TTR telecommunications trouble report A request from an end user to repair equipment. The responsible party is the Access Provider (AP). If the end user's service provider is not the AP, then the service provider must pass a trouble ticket to the AP. Same as trouble ticket report.

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Term UFS

Description UNIX file system The tree-structured file system supported by the UNIX operating system.

UNE-P

Unbundled Network Element Platform A service whereby CLEC can order services individually from ILECs and for a one-time fee, the ILEC rebundles them.

URL

universal resource locator An internet address that locates a file on any computer connected to the Internet in the world. The URL is ultimately translated to a TCP/IP address and a directory location on that computer.

WDI X.25

well-defined interface A data communications interface specification from the Consultative Committee for International Telephone and Telegraph (CCITT) describing how data passes into and out of public data networks. The protocol suite defines layers one through three. X.25 is the CCITT and OSI standard for packet-switching networks that provide channels up to 64Kbps. Public and private X.25 networks can be built. In the US, common X.25 networks are British Telecom, AT&T, CompuServe and Infonet.

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-AAC, Glossary-i Accessing TNM, 2-1 ACTL, Glossary-i address for DSET, 1-ii AP, Glossary-i APC, Glossary-i API, Glossary-i ARC, Glossary-i ASCII, Glossary-i ATIS, Glossary-i Audience TNM, 1-xi Available TNs, 5-6 -Bbrowser, accessing TNM, 2-1 BSA, Glossary-i BTN, Glossary-i -CCarrier Add Carrier, 4-31 Delete Carrier, 4-34 Search Carrier, 4-33 Carrier Administration, 4-31 CCNA, Glossary-i CD-ROM, Glossary-i Change Password, 2-7 CLEC, Glossary-ii CO, Glossary-ii color-coded notifications, 2-6 Configuration Parameters, 4-12 contact DSET, 1-ii Conventions Documentation, 1-xii
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CORBA, Glossary-ii CR, Glossary-ii Customer Info, 5-1 Add, 5-2 Delete, 5-5 Edit, 5-4 -Ddashboard color coding, 2-6 Dashboard configuration, 2-4 DB, Glossary-ii DBA, Glossary-ii DSET contact information, 1-ii -EEDI, Glossary-ii e-mail address for DSET, 1-ii -FFCC, Glossary-ii FO, Glossary-ii FOC definition, Glossary-ii FRN, Glossary-ii FTP, Glossary-ii -Ggateway, Glossary-ii GUI definition, Glossary-ii -IICSC, Glossary-iii ILEC, Glossary-iii ITC, Glossary-iii IXC, Glossary-iii

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-JJDK, Glossary-iii -KKey Attributes of TNM, 1-1 -LLATA, Glossary-iii LEC, Glossary-iii LNP definition, Glossary-iii log in procedure, 2-1 -MMBN, Glossary-iii -NNANP, Glossary-iii NDM, Glossary-iii notifications types, 2-6 NPA-NXX Add NPA-NXX, 4-21 Delete NPA-NXX, 4-24 Search NPA-NXX, 4-23 NPA-NXX Administration, 4-21 NPA-NXX-X Add NPA-NXX-X, 4-25 Delete NPA-NXX-X, 4-30 Edit NPA-NXX-X, 4-28 Search NPA-NXX-X, 4-28 NPA-NXX-X Administration, 4-25 NRUF, Glossary-iii NRUF History, 6-11 NSL, Glossary-iii number portability definition, Glossary-iv

Symbols NXX definition, Glossary-iv see also NPA-NXX -OOBF, Glossary-iv OCN, Glossary-iv Add OCN, 4-35 Delete OCN, 4-40 OCN Administration, 4-35 ORB, Glossary-iv OSS definition, Glossary-iv -Pphone number for DSET, 1-ii Port In TN, 5-51 product update disclaimer, 1-ii PUC, Glossary-iv -RRate Center Add Ratecenter, 4-14 Delete, 4-17 Download from NANPA, 4-19 Excel Sheet Structure, 4-17 to 4-18 Search, 4-16 Upload Rate Center, 4-20 Rate Center Administration, 4-14 RBOC, Glossary-iv Report NRUF History, 6-11 NRUF Reports, 6-8 TN History, 6-2 Reserve TN, 5-10 RHBC, Glossary-iv Role Add New Role, 4-7
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Delete, 4-11 View, 4-10 Role Administration, 4-7 -SSAP, Glossary-iv schema, Glossary-iv service provider See SP SP definition, Glossary-iv SQL, Glossary-iv SR, Glossary-v SRC, Glossary-v system administrator definition, Glossary-v -TTBS definition, Glossary-v TC, Glossary-v TMS, Glossary-v TN Workflow, 5-21 Cancel Permanent Disconnect, 5-41 Cancel Reservation/Activation, 5-24, 5-26, 5-29, 533, 5-44, 5-49 Cancel Suspension/Non-Pay Disconnect, 5-47 Permanent/Temporary Disconnect, 5-36 TNM, Glossary-v Audience, 1-xi Conventions, 1-xii logging in, 2-1 User Interface, 3-1 TNM Gateway Log In, 2-3 Log Out, 2-4 TP, Glossary-v trademark DSET information, 1-ii TTR, Glossary-v

-UUFS, Glossary-vi UNE-P, Glossary-vi Update Reservations, 5-17 URL, Glossary-vi User Add new user, 4-2 Change Password, 2-7 Delete, 4-7 Search, 4-4 View, 4-6 User Administration, 4-1 User Worklist, 7-1 user worklist recent user activities, 7-1 search, 7-3 Using this guide, 1-xi -WWDI, Glossary-vi -XX.25, Glossary-vi

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DSET Corporation

F-8.3-11 Rev: 00 w.e.f 11/3/2011(Complete Document)