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SI Win Quality Assurance - Customer Debriefing Survey
1 2 3 4 5Very good knowledgePoor knowledge of of your business andyour business andindustryindustrySignificant specificLittle specifictechnology expertisetechnology expertiseSignificant relatedLittle relatedexperienceexperienceVery good client/serverPoor client/server capabilitycapabilityVery good trackPoor track record/record/referralsreferralsStrong understanding ofWeak understanding of proposed HW/SW productsproposed HW/SW productsVery good projectPoor project managementmanagement expertiseexpertiseDemonstrated significantDemonstrated littlevalue-addor no value-addClear and conciseUnclear and undefinedtasks and deliverablestasks and deliverablesFlexibility in establishingInflexibility in establishingworking relationshipworking relationshipHighly responsivePoor responsivenessVery good understandingPoor understanding of your of your specific situation/ specific situation/needsneedsLow priceHigh priceCUSTOMER NAME: COMPANY AWARDEDTHE BUSINESS:COMPANY CONTACTS:
Return form to:Return form to Cheryl Sterner - SHL, 300 S. Wacker, Suite 2500, Chicago, IL 60606, PHN 312-697-7582
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Additional Quality Concerns
Rate Level of Importanceas it relates to your choiceof a SI, 1 Low - 10 High
Additional Quality Concerns
 
 
SI Win Quality Assurance - Customer Debriefing Survey
 
1.________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________ 2.________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________ 3.________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________  ___________________________________________________ Please list the three key reasons for your selection:
 
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