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prirucnikmodelmenadzmenta radi prodaje usluga

prirucnikmodelmenadzmenta radi prodaje usluga

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Published by zivanovic

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Published by: zivanovic on Jul 25, 2009
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08/15/2013

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MODEL MENAD\u017dMENTA RADI
PRODAJE USLUGA
(prema kriterijumu razumjevanja psiholo\u0161kih procesa, karakternih
osobina i komunikacijskih karakteristika klijenta/potro\u0161a\u010da)
Doc. dr . Cvijetin \u017divanovi\u0107
Doc. dr Marina Krilova Galoga\u017ea
\u0160kola evropskih znanja
2008.
Cvijetin \u017divanovi\u0107
doktor politikolo\u0161kih nauka i menad\u017ementa javne uprave
Doc. dr Marina Krilova Galoga\u017ea

doktor psiholo\u0161kih i komunikolo\u0161kih nauka
Slavijanski Humanitarni Univerzitet MAGEN
Moskva
Ruska Federacija

MODEL MENAD\u017dMENTA RADI
PRODAJE USLUGA
(prema kriterijumu razumjevanja psiholo\u0161kih procesa, karakternih osobina i
komunikacijskih karakteristika klijenta/potro\u0161a\u010da)

Recenzija:
Akademik prof. dr Milan Galoga\u017ea
Doc. dr . Miodrag Komar\u010devi\u0107

Izdava\u010d:
IP Mladost-Bijeljina
(radna verzija)

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