TELEPHONYLegacy Hybrid and IP Telephony Systems
Telephone systems have begun the migration from sending voice across dedicated circuitswitched lines using time division
multiplexing to capturing voice and using IP packetsto send the
voice across a shared data network to the receiver.
Hybrid telephony systems integrate key-systems and wide area connections to allow voicecalls to move across traditional phone systems for local calls. If the call is destined for long distance,
the voice is encapsulated and sent across the WAN link in
The Internet Protocol (IP) is an OSI layer three protocol. This
protocol uses an address touniquely identify every host connect-
ed directly to the Internet. The speaker’s voice iscaptured and
segmented into separate blocks called packets.There are various reasons to migrate to an IP telephone system. First, the phone devicesnow have universal access. Wherever there is Internet access an IP phone may make calls toanywhere in the world.IP phones contain additional features not found on traditional phones. Cost reductions aremade when companies migrate to
a single infrastructure running both voice and data over the same wire. The number of technical experts required to operate a dual telephone/datastructure will be reduced.
The smallest businesses usually begin with the same sort of single line telephone installedin most homes. However, as a business grows and adds staff, it needs the flexibility of multiple lines. For a business too big for a single telephone, but much too small for a large-scale office switching system, key systems are the answer.
Key systems are fairly simple on-site telephone systems geared to organizations with fewer than 100 telephones. Like a PBX, they switch calls to and from the public network andwithin users’ premises. However, key systems are simpler than a PBX,
reducing theadministrative workload for small businesses.
Key System Components
The first multiline business telephone system was called the 1A
key telephone system. Itconsisted of a red hold button, four
telephone line buttons, and an office intercom button.This system
became the workhorse of small businesses, and many of these
systems arestill installed today.
A key system provides multiple telephone extensions access to a group of single telephonelines. For example, if a small office has six single lines, it can use a key system to access