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Ummies Baker Enterprise. JB 234, JalanJasinBestari, JasinBestari 77000 Jasin, Melaka.

2 June 2013 To, Manager, LG Electrical Sdn Bhd. 53100, UluKlang, Selangor. Dear Sir, Complaining about the items that have been delivered recently Thank you for delivering our order as stated the order of 8 DELL computers and 2 air conditioners for the office. Unfortunately, we felt disappointed with your delivery made. For your information, you have sent 3 of the computers which are faulty and the air conditioners of different model from what we have ordered earlier. 2. Due to these, they have caused lots of distressful. Therefore, lots of our worked to our clients have been delayed and have made us in big troubles. We need your company to refund all the difficulties and problems arose from these faulty that were caused by your companies. 3. We hope that you can arrange for these immediate replacement as soon as possible. Yours faithfully,

( AHMAD BIN ALI) Purchasing Officer.

A very morning to the chairperson, ladies and gentlemen. First of all, I would like to thank all of you for lending me your ears to listen to my talk, entitled English plays an important role in Business Studies. Ladies and gentlemen, English is a world language that is well known throughout the world. Therefore if we want to do business with the people in any countries, we should make English as an instrument in communicating and conveying our message across. This program offered is designed for proficient writers of English who wish to apply their knowledge of English in the business world. As we know, we need expertise in conducting us to be a better and proficient in the area we are involved in. Ladies and gentlemen, This course also offers on focusing on grammar and the preparation, writing and editing of a variety of business correspondence. In this way, we will be able to correct our errors and have a better preparation in variety of clients that we might be meeting in the future. Furthermore, it also has its aim in providing required knowledge of style, organization and format. We are well equipped with the correct style, organization and format used throughout the world where in a way it will be a better understanding and relationship being created. In a nutshell, I strongly hope that all of you will be joining us in this course because besides giving class, it also provides us with ample knowledge on the subject itself. With that I thank you.

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