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10 Student Service Fee Revenue and Expenditure Report - Update.pdf

10 Student Service Fee Revenue and Expenditure Report - Update.pdf

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Published by DarrenKrause
List of University of Calgary student services
List of University of Calgary student services

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Published by: DarrenKrause on Oct 23, 2013
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Board of GovernorsSUMMARY DOCUMENT
Student Service Fee Revenue and Expenditure Report - Update
ROUTE:Progress Deliberative Body Meeting Date Information
Board of Governors October 18, 2013 X
The Board of Governors requested additional information about the Student Service Feerevenue and expenditure report presented at the June 26, 2013 meeting. Attached asrequested is an update to the report. Included are detailed descriptions of the servicesprovided and the number of users or program participants. Also included is an itemizedlist of student services expenses not included in the original costing.For the year ended March 31, 2013, the cost of providing those student servicesincluded in the original costing exceeded the fee revenue generated by $5.2 million. Thisdeficit is forecast to decrease to $321k for the year ended March 31, 2014. Also shownin this report is the cost of the total basket of student services provided by theUniversity of Calgary. For the year ended March 31, 2013, total expenses exceeded totalrevenue by $7.1 million. This deficit is forecast to be $6.7 million by March 31, 2014.
Student Services Revenue and Expenditure Report and Forecast
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Student Services Revenue and Expenditure Report and Forecast 
2012-13 Actual 2013-14 BudgetRevenue $8,333,074 $13,320,750Expenditures $13,539,901 $13,641,379Net Revenue Over Expense (Original)($5,206,827) ($320,629)  Revenue $8,333,074 $13,320,750Expenditures$15,459,901 $19,986,379Net Revenue Over Expense (Revised)($7,126,827) ($6,665,629) 
2012-13 Actual 2013-14 Budget*
– The University of Calgary's one-stop contact point for questions about, andassistance with, a student’s class schedule such as; initial course registration, adds, drops, courseconflicts, course overloads, appeals and final exams. In addition this office takes questions andprovides support for students on their admission status, change of program approval, student loans,merit and needs based financial awards, and other administrative components of their studies. Theoffice also takes payment for tuition and other program fees.1,425,156 1,596,976
Registrar's Office
– A portion of the Registrar's Office responsible for adjudicating and allocatinginternal and external student awards and bursaries, organizing convocation and processinggraduation applications, administering special exams, issuing official transcripts, and processingletters of permission and international exchange transcripts. 29,649 transcripts,
74,732 phone callsat 210-Rock, 30,962 students at front counter
1,466,689 1,470,557Sub-total $2,891,845 $3,067,532
STUDENT SERVICESStudent Services Administration
– Comprehensive supports for students from admission tograduation that support students, promote student development and learning, and enhance thestudent experience. Implements reviews and action teams when relevant e.g. 2013 Advising Reviewand 2013/14 NSSE action team.
403,142 401,617
Leadership & Student Engagement (LSE)
 – Programs that contribute to overall success duringstudent transitions from high school to university, during the first year, the duration of studies, andduring the transition from final year on-campus to the work world or further schooling.
348,118 371,021Leadership exchange conference, 420 students,Emerging Leaders program, 320 studentsSophomore Leaders Program, 88 studentsPeer Helper Program, 200 students across 9 officesLeadership certificates in Personal ( 615 students) , Team ( 558 students) ,Community (219 students) and Organizational(547 students) –Total 1939 students.LeadershipCamp Lead, 100 participants.Leadership on demand workshops, 500 students.Participated in Frostbite, 15 teams, 150 participants.Co-curricular record 11,320 students with a CCRSummer Orientation 1300 studentsParent Orientation 600Fall orientation 3541 studentsCommon reading program, approximately 6,000 students
Centre for Community Engaged Learning
– The Centre works in partnership with university facultymembers and the non-profit and voluntary sector to provide students with opportunities to workwith community organizations throughout their academic career through course-based and co-curricular service-learning programs.185,399 200,710Core-program ucalgarycares a series of immersion experiences e.g. homelessnessand mental health, food security, community-based rural development and ethicalinternational engagement.Ucalgarycares Day of Service during Orientation Week, 200 studentsUcalgarycares immersion program Costa Rica and New Orleans, 70 students.4
annual Trick or Eat campaign on Halloween in 2012 collecting over $4,000 in
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donations, and over 4,000 pounds of foodfor the Campus Food Bank and the Calgary Interfaith Food Bank ( 400 students)50 Students participated in the first Day of Service in conjunction with Bermuda Shorts Day in 2013Student Peer Helpers expanded the Kids Grow children’s gardening initiative in the summer of 2013to include two communities – Hillhurst-Sunnyside and Silver SpringsThe CCEL supports 2-3 faculty members/term in delivering service-learning courses, and worksclosely with the Service-Learning Program for Pre-Service Teachers in the Faculty of Education
Student Success Centre
 – The Centre supports and enables students to create success through theprovision of integrated programs and services including: program advising, academic advising,career coaching and learning and writing support.
2,206,930 2,191,818
Writing Support Services
Individual appointments and drop-ins; 2985 consultationsWriting Workshops: Graduate & Undergraduate, 1056 participants 65 gradsessions and 89 undergrad sessionsOnline Writing at the Graduate Level Series 81 participants (winter only)· In class writing workshops 4440 participants· Launching this Fall: University of Calgary Assignment Tracker.
Academic Support
 · Individual appointments and drop-ins 1496 consultations· Success Seminars 1142 participants· My First Six Weeks including Skills for Success Day 188 enrolled· Peer Assisted Study Sessions (PASS): 1859 participants.
Academically at-risk student support
Turnaround Workshops offered with the Faculties of Arts and
Science 932 participants
Successful Turnaround Program (STEPS):
: The Getting a Successful Start Workshop 456 registered·
High Achieving student support
 New: First Year Scholars: 170 participantsNew: Considering Grad School online resources
Arts and Science Program Advising
Individual appointments and drop-ins & Telephone advising 9741 appointments
Student Accessibility Services (formerly Disability Resource Centre
)–facilitates an accessiblelearning environment for students with disabilities including temporary impairments andpermanent disabilities. Students are supported in order to identify reasonable academicaccommodations for their academic pursuits.
1,577,026 788,646- Registering of Students with disabilities. 1326 registered.- Accommodated Exams arranged and supervised 9005- Exam Centre has 2 computer labs and 18 private rooms. The Exam Centrecan accommodate up to 100 students at any one time, making it one of thelargest Exam Centres for Students with Disabilities in Canada.- Students with perceptual disabilities receive textbooks / course readingpackages in alternate formats (i.e. Braille, electronic format, etc. 658 books- Students with disabilities receive 1-1 weekly support from LearningStrategists to develop/improve time mgmt and study skills 166 students- Students receive individualized training and support to use assistivetechnologies 156 students- Parents and students with disabilities half-day information workshop ontransition from high school to post-secondary study 120 parents- Nat Christie Adaptive Technology Lab and Adaptive Technology Workroom inthe Taylor Family Digital Library) available to support students with studies.Assistive Services in class e.g. sign language interpretation and note taking
Career Services
– The recruitment hub at the university that facilitates meaningful connectionsbetween University of Calgary students and employers of choice.319,086 771,521- One to one advising & drop-in advising 2042 undergrad 623 graduates- Optimal Resume (online resume builder) 8837 users- Weekly walk-up Resume Rescue table 625 reviews- Online (by email) resume review 24 reviews per month- Interest inventories Strong and MBTI assessments conducted by CareerCareer Development workshops
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