Helping You Sell Cancn

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Helping You Sell Cancn

Cancn Tourism Institute (CTI)
Courses & Program Description
CTI 101: The Course Learn the secrets of selling the perfect Cancn vacation to suit every interest. Become thoroughly versed in the profit potential of Cancn and the Treasures of the Caribbean from its colorful history to its recent enhancements and door into the fascinating Mundo Maya (Mayan World). Take our interactive e-learning course (www.cancun-cti.com), and youll come away with the knowledge and resources to convert consumer interest into real profits. CTI 102: The Field Trip More than just fam trips the CTI 102 program combines classroom-style education with hands-on exposure to Cancns varied vacation product. The CTI 102 program concludes in Cancn with a graduation awarding Official Cancn Counselor status (as well as benefits) to agents who successfully complete this phase. Trips will operate throughout the year. (More information at www.cancun-cti.com/102.)

Loyalty Program and Benefits to Graduates

Our Loyalty Program incentives are designed to increase your income through enhanced knowledge and ability in selling Cancn. Review the benefits list below and see if you agree: The Cancn Tourism Institute makes good business sense!

a Cancn Loyalty Program: Too many educational programs fail to recognize and reward graduates AFTER studies are completed. The CTI program delivers ongoing support, rewards, and enticements that extend beyond your course completion and inspection visit. Our easy-to-use Cancn Booking Tracker allows front-line agents to record their Cancn vacation sales. Your points accumulate regardless of how you sell our Mexican Caribbean paradise: via your favorite tour operator partner, or directly with our resorts. (Rules and restrictions apply). You will post booking details, in a password-protected system. Once stays are posted and confirmed, youll be entered into a monthly Sales Contest and a quarterly Prize Raffle. The more sales you post, the greater the odds of winning!

a Certification: CTI 101 graduates secure continuing education credits from The Travel Institute (U.S.) and the Canadian Institute of Travel Counsellors. This benefit is attractive to learners working toward earning their professional designation as Certified Travel Counselors. a Course Materials:
Through your online study, youll have access to electronic (PDF) versions of key sales materials. These will be available on demand and ready to use to recruit clients and build customer loyalty.

a Color Diploma and Table Display: CTI 101 graduates receive colorful collateral items via mail upon completion. You can display these items to your customers, giving you added credibility and recognition. You will also receive an Official Cancn Counselor logo for use in yellow page ads, business cards, flyers, etc.

a Consumer Leads: The Cancn Convention and

Visitors Bureau (CVB) allows consumers to search our official Websites online database to locate Official Cancn Counselors, via zip code or state/province searches (at http://cancun.travel).

Helping You Sell: Cancn Tourism Institute

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Sales Overview
Why Sell Cancn?
Cancn is an island paradise with something for everyone.
You might think you know Cancn -- 14 miles of pristine white beaches shaped like a number 7, crystalline waters, and sultry nights sipping on the perfect margarita, right? Right. And wrong. If this is the extent of what you are selling your clients, oh are you ever missing Cancn! With extensive renovation of infrastructure, resorts, beaches, and attractions, Cancn continues to be a destination with something for everyone -- home to Mayan archaeological wonders, turquoise seas, a bountiful underwater world (and our new sculpture gardens), sea turtle rescue programs, and world-class vacation amenities. Cancn offers a complete vacation experience unequaled anywhere else in Mexico or the Caribbean. Resting on the northeast corner of the Yucatn Peninsula in the state of Quintana Roo (keen-tah-nah-ROW), Cancn was a part of the ancient Mayan civilization and is still considered the gateway to the Mayan World (El Mundo Maya). Mayan temples and ritual sites are literally everywhere, some smothered by lush jungle, others easily accessible (one pops up at one of our golf courses). There is even a Mayan temple overlooking the Caribbean Sea in the heart of the Cancn Hotel Zone! Perhaps your client is a sports enthusiast. Cancn will not disappoint, with its many golf courses (5 in Cancn with an additional 8 nearby), incredible coral reefs for snorkeling and scuba diving, sport-fishing, and jungle tours. You name it and you can easily arrange it for your client in Cancn. And if lying on a whitesand beach with the clear blue Caribbean lapping at suntanned toes is what your client longs for, then Cancn makes no apologies. Some of the most beautiful beaches in the world are in and around Cancn. They are a big reason why Cancn is Latin Americans most important leisure destination. For clients who have encountered lax service at other Caribbean destinations, and are now looking for something better - Cancn is that something better.

Most of your clients know that no matter what a destination offers in the way of attractions, local hosts are the true soul of the vacation experience. In this way, Cancn is truly blessed. Mexicans are patient, courteous people. Because Cancn exists as a haven for tourists, we understand that going the extra mile means repeat visitors and new friendships. As we will illustrate in this program, Cancn is a gift to the travel agent. It is a safe, beautiful locale, with an abundance of quality accommodations and enough activities to keep your clients busy and enthused each time they return for as often as they visit our even better Caribbean island paradise.

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4 Easy Selling Points

a ACCOMMODATIONS: As a master-planned tourism
destination, Cancn features an amazing array of accommodations. Cancn hotels feature every imaginable guest service, guaranteeing comfort and convenience. Cancns hospitality staff is among the best-trained in the world. In addition to being welcoming and responsive, most of the service personnel speak English. The worlds leading hotel brands are represented in Cancn, from the major names in affordable accommodations (like Best Western and Holiday Inn) to the very best in luxury (Ritz-Carlton to JW Marriott). Styles range from sleek, modern resorts to lush, private villas. All price points are represented in Cancn, including several value choices. Choose from seaside, lagoon, or downtown locations, in every price range.

a AFTER DARK: The typical problem with many Caribbean destinations is theres nothing to do after the sun goes down. Not so in Cancn! Impress clients with the fact that Cancn nightlife is legendary. The lines in front of the hottest clubs will dispel any doubts as to the best places to dance until dawn. For a quieter evening, romantic sunset cocktails or a jazz trio serenade can be sampled nightly, accompanied by a sumptuous Mexican buffet. Dining is a delectable experience in Cancn. Dinner can be enjoyed to the sounds of live mariachi, jazz, or marimba music. From tried and true American chain restaurants, to the traditional Yucatn fare served in authentic, festive surroundings; to expertly prepared Italian, Chinese, and Thai dishes, Cancn dining is international in scope.

a AMAZING NATURE: Quintana Roo State, home to

Cancn, boasts its very own UNESCO World Heritage site, home to hundreds of varieties of protected flora and fauna. The landscape of Cancn encourages the growth of many delicate, exotic flowers like flamboyanes (named for the dazzling orange-red splash they make lining sidewalks and plazas) and fascinating fauna, like the prehistoric-looking iguana. The nearby wildlife refuge Isla Contoy harbors 114 species of protected birds plus marine and land animal life. The largest nesting colony for the American flamingo is also just a day trip away at Ria Lagartos. At the eco-parks Xcaret, Xel-h, Xplora, and Selvtica, clients can spend the day swimming through underwater caves or with friendly dolphins. Contents Search Full Screen

a ACTIVITIES: Clients are bound to have a hard time

narrowing their leisure options. Gone are the days of the three-night,do-nothing beach vacation. In fact, in Cancn your clients will likely be rising early and returning home late to fit in all that we offer: a short ferry trip to Isla Mujeres, or maybe a tour to the legendary pyramids at Tulm or Chichn Itz. Of course, there are plenty of beach-based activities for the fitness-minded: swimming, snorkeling, diving, sailing, fishing, water-skiing, parasailing you name it. Plus wonderful shopping, a spa treatment, round of golf, or doing nothing -- absolutely nothing-- on miles of beautifully restored white sand beach!

Helping You Sell: Selling Points

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ATMOSPHERE & ATTRACTIONS

ACTIVITIES

QQ I saw on the news that the crime rate along Mexicos northern border is a concern. Do you really think a Mexico vacation is a good idea?
A Cancn vacation is a great A idea. It is important to note that the border region is over 1,000 miles away from Cancn. In fact, it takes longer to fly from Cancn to Mexico City than it does to fly from Miami to Cancn! The two areas have little in common except for traditions and customs that are part of every Mexican city. Cancn is a very safe city. It is not uncommon to see tourists strolling along the sidewalks of the Hotel Zone at 1, 2, or 3 a.m., without any misgivings. Because Cancn was created for tourism, all city-wide institutions are geared toward welcoming tourists and keeping them happy.

DESTINATION

Acapulco

Cancn Area
Huatulco Ixtapa/Zihuatanejo Los Cabos Manzanillo Mazatln Puerto Vallarta

HOW WE MEASURE UP: Cancn Compared to Other Mexico Destinations

Selling Mexican vacations offers enormous profit potential. This vast land of 6,000 miles of shore and four oceans affords you more beach destination options than any other country. You may be familiar with some of our sister resort areas ( like Los Cabos, Mazatlan, Puerto Vallarta, Ixtapa-Zihuatanejo, Acapulco, etc.). So you understand our similarities and differences, weve assembled the chart above.

Helping You Sell: Comparison Chart

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Cancn Customers
Finding the Ideal Mexican Caribbean Options
You commonly encounter clients who are undecided about which destination is best suited to their needs. There are also clients who have set opinions and have done extensive research before consulting you. Cancns phenomenal popularity (over 3.3 million annual visitors) has created an interesting challenge: while Cancn enjoys very high topof-mind recognition, the destination also falls victim to stereotyped or outdated impressions about what it REALLY offers. You may need to work to dispel misconceptions, and to instill your clients with a realistic view. With repeat business a cornerstone of your success, crafting the ideal, customized vacation is an essential part of your job. Youll discover in this course that Cancn is unique in its broad appeal. Just about any vacation want can be fulfilled (okay, we dont have snow skiing). Lets take a look at some of the key audience groups that Cancn appeals to.

QQ We have been all over the Caribbean and now we want to try Mexico.We want an authentic Mexican experience, so we figured Cancn was not an option weve heard it is very Americanized.
Yes and no. Cancn offers the best of both A worlds for the North American traveler. It is a destination where English-speaking tourists have no trouble communicating, and comfortable reminders of home are within reach. At the same time it is also bursting with cultural tradition and Mexican flavor. There are citizens from every state of Mexico living and working in Cancn a veritable smorgasbord of experiences to share with interested visitors. The fascinating Mayan culture is all around you in Cancn. In fact, Cancn is known as The Mayan Gold Coast. Tourists can visit dozens of archaeological zones on excursions that are both educational and spellbinding.

a Beach Lovers: Combining turquoise

water and talcum powder white sand,

Cancns magnificently restored beaches are among the worlds finest. With Cancns four distinct water areas (described later), theres an ideal setting for each of your unique clients. Note: A $75 million beach restoration project is now complete.

a Caribbean Lovers: Cancn delivers the best of both worlds:

Your clients love Cancn? Get them to come again

In the world of business, a repeat customer is a good customer. It is no different for travel agents; if youve sold your clients a package to Cancn, they had a wonderful time and fell in love with the destination, whats to stop them from taking a second trip? A third? Maybe make it a once-a-year, without-fail vacation? Here are a few scenarios for re-selling Cancn to satisfied clients:

a They learned how to scuba dive in Cancn. Recommend a trip back to hone their skills and experience new and more challenging dive sites, such as Sleeping Sharks Cave off Isla Mujeres. a They loved Chichn Itz. On their next trip, suggest a rugged excursion to Cob, an amazing set of ruins buried deep in the jungle a virtually undiscovered treasure. a Their children helped release baby turtles into the Sea. Come back and tour the turtle hatchery on Isla Mujeres and learn more about the Mexican Caribbeans unique wildlife. a They met while on a day-trip to Tulum and
want to rekindle their first romance. Send them to one of our adult all-inclusives for a second honeymoon.

the Caribbean AND Mexico. For clients who frequent other Caribbean destinations, Cancn offers an unequaled mix of manmade, natural, and cultural attractions.

a Cuisine Lovers: Cancn is without rival in the Caribbean

when it comes to dining variety. Over 200 restaurants (many with elegant and beautiful decor) serve cuisines from around the world, plus delicious nouvelle and good ole traditional Mexican cooking. Hotel dining is superb, while our unique regional cuisines showcase our Yucatecan and Mayan roots.

a Couples and Honeymooners: A romantic, warm and exotic

setting await the thousands of couples that visit us each year. From fun outings, to fine shopping, to superb dining and nightlife, Cancn is ideal for both seclusion seekers and activity-oriented couples. Contents Search Full Screen Exit

Helping You Sell: Cancn Customers

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QQ I have heard that Cancn is a big draw for spring and summer breakers. Why would we want to spend our vacation with a bunch of rowdy kids?
Cancn is a destination for A travelers of all ages, from families with small children to young singles to seniors. As with many Caribbean destinations, there are certain times of the year (i.e. at spring break and in June) when the percentage of young people visiting Cancn increases. Spring Break groups are now more confined to certain hotels and group party areas, minimizing their impact on our regular visitors. Remember, with more than 28,000 hotel rooms along 14 miles of Caribbean shore, finding the right property and location simply requires some planning and guidance (what this course is all about!).

a Golfers: Cancn is on the verge of becoming

Mexicos new golf leader, with 5 courses in Cancn and 8 additional signature golf courses south of Cancn.

a Partiers and Singles: Cancn has Mexicos hippest

clubs, discos and bars. Settings range from intimate jazz clubs, to salsa dance halls, to Latin Americas largest nightclub (The City). Laser shows, professional DJs and the latest party grooves keep dancers with the beat until the wee hours.

a Groups: Corporate meetings are our specialty. Our hotel partners have the Caribbeans most extensive meeting space. Our professionally staffed Cancn Center offers over 70,900 sq. feet of space. Over a dozen professional DMCs are ready to handle the most minute details to ensure a successful event (big or small).

a Sports-Minded, Active Travelers: On both land and

sea, Cancn keeps its guests on the go with an unlimited assortment of the latest leisure pursuits. On the water there are more than a dozen newly refurbished aquatic marinas with equipment, tours, and training courses. On land, youll find state-of-the-art workout facilities, extreme-challenge adventure outings, biking and jogging, and world-class golf and tennis.

a History Buffs: Visitors are surrounded by relics a Eco-Adventure Enthusiasts: Nature lovers
will experience our regions unique islands, estuaries, biosphere reserves, forests, caves, and cenote (sinkhole) ecosystems. Our diving is some of the Caribbeans best, while bird watching, turtle sanctuaries, and exotic animal zoos (Crococun, Xcaret) showcase our other natural wonders. of this hemispheres most advanced society: the Mayas. In addition there are nearby colonial cities, including Valladolid, a Pueblo Mgico not far from Cancn. 18th century haciendas, ex-convents, and fine museums. Cancn is a top choice for those looking to explore Mexicos enthralling past.

a Seniors: Affordable lodging, AAA discounts, handicap

facilities, cuisine choices, loads of activities, and opportunities to interact with local culture await senior travelers. Should the need arise, our medical facilities are first-rate, including American and Spanish hospitals.

a Incentives: Just the mention of Cancn can

inspire incentive travelers and organizers like no other destination. Our over 140 hotels and resorts, dozens of novel and unique outings, and special blend of the best of Mexico and the Caribbean make us an incentive leader.

a Shoppers: From designer boutiques to open-air craft

markets, Cancn has something for every type shopper. A dozen modern shopping malls await visitors, and competitive prices (thanks to a strong US dollar) allow you to shop for bargains and come home with treasures.

a Families: Like other Mexico destinations,

Cancn LOVES children and families. Getting around is a snap (thanks to our bus system), kids are welcome everywhere, hotel childrens programs are easy to find, and our resort is safe at all hours. Imagine your clients swimming with dolphins in the morning, climbing Mayan pyramids in the afternoon, and enjoying a dinner at Outback Steakhouse. Its all here!

a Luxury Travelers: If youre thinking that

upscale travelers dont have a place in Cancn think again! Our luxury brand resorts (Ritz Carlton, Starwood, Hyatt, Fiesta Americana Grand, JW Marriott, and others), limo service, gourmet dining, designer shopping, and personally-escorted tours make Cancn the perfect luxury escape.

a Weddings: Cancn and Puerto Morelos host over

4,500 weddings each year. Youll find unique wedding venues, professional wedding coordinators, and plenty of activities to keep wedding guests entertained.

Helping You Sell: Cancn Customers

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Facts at a Glance
FOREIGN CONSULATES
Austria....................................... 881-5946 Austrailia................................... 884-5349 Belgium..................................... 892-2512 Canada...................................... 883-3360 Cuba........................................... 884-3423 Denmark................................... 881-0600 Finland....................................... 884-1557 France........................................ 883-9816 Germany................................... 887-1598 Great Britain............................ 881-0100 Italy ............................................ 884-5415 Poland. ....................................... 884-1020 Spain.......................................... 848-9989 Sweden..................................... 892-3347 Switzerland.............................. 884-8446 United States. .......................... 883-0272 -- Immigration Ofc................ 881-3560

ALMANAC
CURRENCY The Mexican unit of currency is the peso, represented by the $ sign. Paper currency comes in denominations of 20, 50, 100, 500 and 1000 pesos. Coins come in denominations of 1, 2, 5, 10 and 20 pesos, and 50 centavos. One U.S. dollar is currently (Fall 2010) equal to about $13 pesos (rates fluctuate daily). One Canadian dollar is also currently equal to nearly 12 pesos. U.S. dollars are accepted in many places that are accustomed to serving tourists. Dollars may be exchanged for pesos in banks, the majority of hotels, airports and exchange houses. Mexican banks are usually open from 9 a.m. to 4 p.m., weekdays only; exchange houses are all over Cancn and stay open longer (up to 24 hours, 7 days a week). CUSTOMS Declaration forms must be completed upon arrival. All passengers are stopped when passing through customs. They are asked to press a button; if they get a red light, their luggage will be checked, a green light means they are free to go. Travelers who have questions about items they are permitted to bring into Mexico (besides normal items for personal use during their stay) can call the Mexico Tourism Board at 1-80044 Mexico. DEPARTURE TAX Departure tax is approximately US $17, except for passengers under 2 years of age, who are exempt from this tax. The tax is often built into the price of the air ticket, and will not require additional payment at time of departure. ENTRY REQUIREMENTS AND DOCUMENTATION As of early 2007, all U.S. citizens must have a valid passport to travel to Mexico. Canadian citizens need a valid passport or a certified birth certificate, plus drivers license or other official photo ID; a SUGGESTION visa is not necessary.* Minors travTell your clients that in the event they eling alone or with lose the copy of their tourist card, the one parent need Immigration Aid Office in Cancn notarized consent from parent(s). should be contacted immediately by Each tourist will be calling 881-3560. They will provide given (upon airline assistance that will expedite your clicheckin) a Mexients departure from Mexico. A procan Tourist Card. cessing charge will apply. This form is completed prior to arrival, and a portion is returned to the visitor following the immigration inspection. This portion must be handed-in upon departure from Cancn and should not be misplaced. * Canada residents making a connection via a U.S. gateway are also required to have a valid passport. Full Screen Exit

EMERGENCIES
Cancn: call 066
Fire Department.................... 884-1202 Police Department................ 884-1913 Traffic Police............................ 884-0710 Red Cross.................................. 884-1616 Weather Center...................... 887-4341 AA (24 Hours).......................... 884-1271

Puerto Morelos
Taxis............................................ 871-0090 Pharmacy................................. 871-0254

Helping You Sell: Facts at a Glance

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ELECTRICITY 110 volts, the same as in the U.S. and Canada. Triple plug adaptors are readily available for purchase. PHYSICALLY CHALLENGED VISITORS The majority of our hotels are wheelchair accessible and have special rooms designated for handicapped persons. Many of our restaurants and tourist attractions (Xcaret, Tulm) are wheelchair accessible. HOSPITALS AMERIMED (24 hr.) Plaza Las Americas, downtown Hospital Americano (24 hr.) 15 Viento St., downtown AMAT Hospital (24 hr.) 13 Nader St., downtown Hospiten (24 hr.) Bonampak Ave., downtown Galenia (24 hr.) Bonampak Ave., downtown RELIGIOUS SERVICES
C AT H O L I C M A S S

881-3400 884-6133 887-4422 881-3700 891-5200

Cristo Rey Church, SM22 Margaritas St., downtown Cancn. Tel. 884-0513. Cathedral, SM33 Av. La Costa., downtown Cancn. Tel. 884-8176 Cristo Resucitado Church, in the Hotel Zone at Km. 3.5, next to Plaza Nautilus, Sunday at 9 a.m. (in English). Tel. 849-5035
H OT E L S W I T H M A S S E S :

Dreams Cancn, Sunday at 1:30 p.m. Tel 848-7000 Fiesta Americana Grand Coral Beach, Sunday 12 noon (bilingual). Tel 881-3200 Gran Caribe Real, tel 881-5500. Fiesta Americana Condesa, Sunday at 12 noon (bilingual). Tel. 881-4200
OTHER CHURCH SERVICES

LANGUAGE The official language of Mexico is Spanish, although English is widely spoken in Cancn. Mayan dialects can be found in rural areas outside the cities. POPULATION Cancns over 1,000,000 year-round residents are joined annually by more than 3 million tourists from around the world.

St Michaels Episcopal Church, Marriott CasaMagna Hotel, in the Hotel Zone at 10:00 a.m. (in English). Tel 881-2000 Non-denominational Christian Service, (Casa de la Oracin) Hotel Margaritas, Tel 887-8019 or 8849258.

SECURITY Cancn is a very safe city, and visitors can feel completely safe walking around tourist areas even at night. Our tourist police are bilingual.

Helping You Sell: Almanac

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Telephone Access
From North America calling Cancn: Dial 011 (international code) + 52 (Mexico country code) + 998 (area code for Cancn) + the local seven digit number. From Cancn calling North America: Dial 00 + 1 + area code + local seven digit number.
CELLUL AR C ALLS

CANCN WEATHER CHART

MONTH AV/YR JAN FEB MAR APRIL MAY JUNE JULY AUG SEPT OCT NOV DEC

Cell phones are extremely popular in Mexico. For clients who wish to use their US/Canadian phone, tell them to contact their service provider prior to departure. Most will simply activate phone use from foreign countries, and the phone can be used as usual (higher rates and roaming charges may apply). A 1 must be dialed in front of all cellular phone numbers when calling from out of the country.

Suggestion

High Temp ............... 86........ 83 ........ 84,,,,,,,,,,86. ......... 89..........90. ......... 90..........90..........91..........89..........87..........85..........83 Low Temp.................. 74........ 67. ......... 67,,,,,,,,,,72. ......... 73..........75. ........75..........75..........75..........75..........74..........71..........69 No. of Days >90.....105............-. .............- , ,,,,,,,,,1. ............3........ 10. ......... 17..........24..........25..........17............ 7............1............. - No. of Days >80.....330..........20. ......... 21,,,,,,,,,,26. ......... 29..........31. ......... 30..........31..........31..........30..........30..........28..........23 Rainfall....................... 4.7....... 3.5. .......2.2,,,,,,, 1.6. .......1.6....... 4.6. .......7.0....... 4.3........5.9....... 9.0........8.6 . ......3.8........4.3 Days of Rain.............. 58............ 5. ............4,,,,,,,,,,,, 3. ............2............4. ............6............4.............4............7........... 8 . .........5............ 6 Humidity-am............ 85..........86. ........85 , ,,,,,,,85. ........84........ 83. ........84 . .......84.........86 . .......85.........86........ 86.........86 Humidity-pm........... 73..........75. ......... 73,,,,,,,,,,72. ......... 69..........71. ......... 73..........70..........70..........75..........74..........75..........75 Wind Speed . ..............9............ 9. ......... 10,,,,,,,,,,10. ........10 . .......10. ......... 10............9.............9............9............ 9............9............ 9
All temperatures above in Fahrenheit and rainfall in inches,wind speed in mph. Information courtesy of www.cancuntravelers.com.

Some properties (Palace Resorts, others) are now including unlimited international and local calls. TELMEX: (01) 800-SAVINGS Mexican phone company TELMEX is one of your clients best choices for calling home. Cancn visitors can purchase prepaid phone cards at most gift shops.They can simply insert the card into any Ladatel public phone (located in dozens of locations) to place calls. Rates are $.50 per minute. Clients can purchase a virtual card in advance by contacting TELMEX USA at www.telmex.usa.com . Once on the Web page, they can click on Telmex Traveler Phone Card to purchase a virtual card online in denominations of $5, $10 or $20 dollars. Telmex will email them a pin number and all of the instructions needed to make calls from Mexico.

TELEPHONES Mexico has a modern phone system, though calling rates (for both domestic and international calls) are considerably higher than whats normal back home. Some advice for your clients on calling home from Cancn: tell them to avoid dialing home from their hotel room phone. Hotels charge anywhere from $2.50 US to $8.00 US per minute for calls from Mexico to the U.S. or Canada. In addition, many hotels charge connection fees for calls to toll free numbers. Instead, see the sidebar on this page for money-saving tips. TIME ZONE Cancn is on U.S Central Standard/Daylight Savings Time. So when its noon in New York City Eastern Time, its 11 in the morning in Cancn.

WEATHER The average annual high temperature for Cancn is around 79 F. Below is a complete temperature, humidity, wind, and rainfall chart. WEB & EMAIL ACCESS Cancns modern telecommunications system affords visitors easy access to web and e-mail accounts. Access may be as simple as hooking up in hotel rooms or connecting via wireless hubs that are operating in many hotels. Other options include the hotels business center or one of many internet cafs found in our shopping centers.

Helping You Sell: Facts at a Glance

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10

Arriving & Departing

AIR SERVICE
Cancn enjoys the Caribbeans best international air service. There are currently 588 weekly scheduled arrivals from the U.S. and 24 weekly arrivals from Canada. Charters from these markets total as many as 40 weekly arrivals during the high winter season.
FLIGHT TIMES

Nonstop & Direct Flights To Cancn from U.S./Canada

I N T E R N AT I O N A L F R O M T H E U S A

The Cancn Airport

Atlanta..................................... 3 hours New York................................. 4 hours Chicago................................... 4 hours Philadelphia........................... 4 hours Cleveland................................ 4 hours Phoenix................................4.5 hours Denver..................................... 4 hours Salt Lake City......................3.5 hours Los Angeles............................ 5 hours San Francisco ...................... 6 hours Miami....................................1.5 hours Toronto.................................5.5 hours Montreal..............................5.5 hours Vancouver BC.....................5.5 hours

Aeromxico............................. 800 237-6639 Alaska Airlines........................ 800 426-0333 American.................................. 800 433-7300 Continental.............................. 800 231-0856 Delta........................................... 800 221-1212 Frontier...................................... 800 432-1359 JetBlue....................................... 800-JETBLUE Northwest................................ 800 225-2525 Ryan Intl Airlines................... 800-727-0457 Spirit Airlines........................... 800 772-7117 Sun Country............................ 800 359-6786 United........................................ 800 241-6522 US Airways............................... 800 428-4322 USA 3000.................................. 877 872-3000 Virgin America........................ 877 359-8474 Viva Aerobus........................... 818-215-0150 Volaris........................................ 866-988-3527
I N T E R N AT I O N A L F R O M C A N A D A

Cancns modern International Airport (code CUN) is located 7.5 miles (12 km) from downtown Cancn and 12.5 miles (20 km) southwest from the heart of the Hotel Zone. It is one of the most modern airports in Mexico due to continual renovations, including a recently completed charter terminal. A new runway opened in 2011. There are now three terminals: Domestic, International, and Charter. There is excellent dutyfree shopping, fast food dining, and several restaurants. The airport website contains lot of helpful information. See: www. cancun-airport.com

to Puerto Morelos, the cab fare is $65 US and up (per vehicle). You can book ground transportation for yourself or your clients at the Cancun Airport website: www.cancun-airport.com. There is a choice of shared van, private van, or VIP limo service. Or try www.cancunshuttle. com. Cancun Shuttle also has a toll free US/Canada number 1-888-414-0017 A dozen rental car companies operate at the airport and at many hotel locations. Car rental is an attractive alternative for Cancn visitors, especially for trips to surrounding attractions. Our modern infrastructure makes getting around easy, and many of our less-visited attractions are more accessible via private car. Advise your clients that daily rates can run from $50-80 US (including insurance and unlimited mileage). Agents are encouraged to discuss this option and offer advanced

Air Canada. ............................... 888 247-2262 Air Transat................................ 866 847-1112 West Jet..................................... 800 538-5696

Airport Transfer Options

Service To Cancn
FROM POINTS WITHIN MEXICO

Interjet.......................................866-285-9525 Magnicharters: .............. 01-555-756-9807 Volaris........................................ 800 122-8000

From the airport, frequent shared van transfers (colectivos) are available at reasonable rates ($8-10 US per person). Private taxis also operate from the airport, though rates are more than double the van transfer rates. Note: For those traveling south Contents Search Full Screen

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11

CAR RENTAL COMPANIES

AT C A N C N I N T L A I R P O R T

Advantage Rent a Car 998/887-3939, 800-711-3344 www.advantagecancun.com Alamo 998/886-0179, 800 424-3687 www.alamo.com Also: Salvia Condos Avis 998/883-4683, 800 331-1212 www.avis.com/ Also: Fiesta Americana Condesa, La Isla Mall, Royal Plaza Mall (in front of Royal Mayan Hotel) Budget 998/884-6955 www.budget.com Also: Plaza Mayfair, Cancn Center, Hilton, Le Meridien Dollar Rent-a-Car, Aeropuerto Internacional Cancn 998/886-0133, 800 800-4000 www.dollar.com/ Also: At Km. 17 (between Cancn & Puerto Morelos) Elite 998/881-0100 www.europcar.com Europcar 998/886-0920, 877-526-8679 www.europcar.com/ Also: Mela Cancn, Mela Turquesa Executive 287-5100, 998/881-6896 www.executive.com.mx/ Also: Downtown, Fiesta Americana Grand Coral Beach, JW Marriott, Ritz-Carlton, Marriott CasaMagna Hertz 998/886-0920, 800 654-3131 www.hertz.com/ Also: Next to Dreams Cancn Hotel, La Isla Mall 176-8077 National 998/886-0152, 800 622-2725 www.nationalcar.com/ Platinum Car Rental 998/883-5555 www.platinumcarrental.com Thrifty 998/886-0333, 800 847-4389 www.thrifty.com/ Also: Hyatt Regency, Westin Regina

rental car arrangements. Note: Be sure your clients are aware that Cancn area speed limits are sporadically enforced via radar checkpoints. Tell them to always drive with caution.

BY CAR
If your clients are the type who prefer to experience a new place by cruising its highways and byways, a rental car may be the way to go. Most of the worlds major rental car companies have Cancn offices, and rent the newest vehicle models. If your clients are planning to stay within Cancn (the Hotel Zone or downtown area), the bus system will satisfy their needs. If you have booked them on a day tour, comfortable, air-conditioned transportation will be provided by their tour company. Otherwise, renting a car is an attractive alternative for those wanting more freedom.

GETTING AROUND
BY BUS

Cancn is extremely easy for visitors to navigate. The bus system is reliable and inexpensive (one ride costs about 50 US (7 pesos). There are many buses servCAR RENTAL COMPANIES ing the Cancn area, so if clients miss one, they wont To rent a car in Mexico, a person must be at have to wait more than 3-4 minutes for the next (hows least 21 years of age (some companies are that for convenience?). Ruta 1 and Ruta 2 buses (labeled as high as 25 years Hoteles) travel frequently from the mainland to old), hold a valid drivthe beaches along Kukulcn Blvd. , the only bouers license, and have a major levard. in the Hotel Zone. Buses operate between D I S TA N C E S F R O M credit card. Renters will be asked C ANCN CIT Y TO: 6 a.m. and midnight. Theres even a bus that goes to sign two charge slips: one for straight to our downtown Walmart! Puerto Jurez.................. 2 km the rental and the other to cover Airport............................... 5 km any damages (insurance is always BY TAXI Puerto Morelos.............32 km recommended when renting a Taxis in Cancn are regulated, safe, and reliable. Playa del Carmen.........68 km car). This is a normal procedure There are over 3,000 taxis in operation. Make sure Xcaret...............................72 km and should not be viewed with your clients know it is a good practice to ask the Xel-Ha........................... 124 km suspicion. It is recommended that doorman at the hotel what the rate should be from Tulm............................ 130 km agents make rental arrangements one point to another, so there are no surprises Valladolid..................... 153 km for their clients beforehand. It is when it comes time to pay (most hotels post a list Cob.............................. 167 km convenient for them and a comof rates from the hotel to various points in and Chichn-Itz............... 193 km mission boost for you! around Cancn). Taxi fares within the Hotel Zone Mrida.......................... 310 km can run anywhere from 100-200 pesos ($10 to $18 Chetumal..................... 384 km US) depending on the distance traveled. Contents Search Full Screen Print Exit

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12

Visitors who choose to rent cars in Cancn will become familiar with our main traffic arteries:

FERRY SERVICES
TO ISLA MUJERES

a Highway 307 - runs north to south from Punta Sam (north of

Cancn) south past Puerto Morelos, Playa del Carmen, Tulm and on to Chetumal (the capital of Quintana Roo State). This is a modern four-lane highway, with a new bypass around the congestion at Playa del Carmen.

a Highway 180 - toll road that runs from Cancn to Mrida via Valladolid and Chichn Itz. Always recommend the toll road (cuota) when traveling westward.

BY BOAT OR FERRY
Ferry services for foot passengers and cars link several popular destinations for day-trips.

From Puerto Jurez Boats leave every half hour from 6:30 a.m.8:30 p.m. Return to Puerto Jurez Boats leave every half hour from 6:00 a.m. to 8:00 p.m. 35 pesos From Puerto Jurez (Terminal Ultramar)- Boats leave every half hour from 5a.m. to 11:30p.m. Return to Puerto Jurez 5:30 a.m. to 12midnight $35 Tel: 998/843-2011. Transportes Martimo Magaa - Departures every half hour from 6a.m. to 8 p.m. and 8, 9, 10 & 11 p.m. Tel. 988/877-0618 or 877-0382, From Cancn (Embarcadero Pier) Departures at 9:30 & 11:00a.m., 12:30, 2:00 p.m. $15 US R/T. Return Cancn (Embarcadero Pier) departures: 11:50 a.m., 1:15, & 3:30 p.m. Tel: 998/8497515 From Playa Tortugas Departures at approximately 9:15am 3:15p.m. Returns: 11am 2p.m. $165 pesos/person. Tel: 998/849-7535. From Punta Sam Departures: 8:00 & 11:00 a.m., 1:30, 4:15, 6:30 & 9:00 p.m. Return Punta Sam departures: 6:30 & 9:30 a.m., 12:15, 3:00, 5:30 & 8:00 p.m. Prices: Cars $207 pesos, Suburbans/Vans $259 pesos; additional passengers $15 pesos. Tel. 998/877-0065.
TO ISL A COZUMEL

From Playa del Carmen, Compaia Mxico - Fare: $140 pesos one way. Departures: hourly 6a.m. -10 p.m. Returns: hourly 5a.m. - 8:00 p.m. Tel. 987-872-1588. From Playa del Carmen, UltraMar - Fare: $140 pesos one way. Departures: hourly 6a.m. -10 p.m. Returns: hourly 5a.m. - 8:00 p.m. Tel. 984-803-5581. From Punta Venado (Calica) Car Ferry. Fare: $350 pesos (cars) one way. sngl pers. Departures: 4:00 & 8:00 a.m.; 1:30 & 6:00 p.m. Departures: 6:00 & 10:30 a.m.; 4:00 & 10:00p.m. Tel. 987-8727504.
*Schedules and fares subject to change

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13

Layout & Getting Around

Yucatn Peninsula
The Yucatn Peninsula is a large geographical area consisting of the Mexico states of Campeche, Yucatn and Quintana Roo. It is blanketed by a semi-tropical rainforest that is mostly inaccessible except by narrow dirt roads, with a walking guide on trails, or driving the paved roads that crisscross the entire region. By and large the entire Peninsula is rugged flat terrain.

aeological Sites Part o Arch f The Mayan World

Whale Shark Biosphere Reserve Cabo Catoche

Isla Contoy

Isla Blanca

Isla Holbox
Punta Sam Playa Mujeres Golf Club Chiquil San Eusebio Solferino

Isla Mujeres

Caribbean Sea

El Meco
The Yum-Balam Flora and Fauna Protection Area

Templo de Ixchel
Capitn Hook El Garrafn

Caiman Golf Club at Puerto Cancn

Cancn Golf Club at Pok ta Pok Punta Cancn

Puerta Verde Route San ngel

Cancn
Downtown

Quintana Roo
Kantunilkn Leona Vicario Cancn Airport Punta Nizuc

The state of

Puerta Verde Route

Boca del Puma 7 Bocas

Puerto Morelos

Kin H

Trails to Cenotes Las Mojarras

Verde Lucero Playa del Carmen

San Pedro

Valladolid Nuevo

Chichn Itz
El Ideal Nuevo Xcan Puerta Verde Route The Spider Monkey Sanctuary (in Punta Laguna)

San Gervasio

Isla Cozumel
El Cedral

Nuevo Durango

Cob

Kohunlich

Ichkabal Muyil

Tulum

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14

Cancn is divided geographically into two parts:

a ISLA Cancn
(Cancn Island) is home to the Zona Hotelera (Hotel Zone), a 14-mile stretch of beaches shaped like a 7. The Zone was extensively refurbished in 2006 and beaches were widened in early 2010. The island is nestled between two glittering blue bodies of water - the Caribbean Sea and Nichupt Lagoon - and joined to the mainland by bridges on the north and south ends. Avenida Cob in Cancn City becomes Kukulcn (coo-coolKAHN) Blvd., the main thoroughfare on the island. Addresses are often given by kilometer number on Kukulcn Blvd.

a CIUDAD Cancn
(Cancn City), usually referred to as Zona Centro or downtown, is on the mainland and is concentrated in an area of about twenty square blocks. Its main thoroughfare is Avenida Tulm. Addresses in Cancn City are listed by referring to the manzana (block) or super-manzana (group of blocks represented by the letters SM). Heading south, Avenida Tulm becomes the highway to the airport, and to Puerto Morelos, Playa del Carmen, and Tulm. Follow Av. Tulm to the north and it becomes the road to Puerto Jurez, where ferries depart for Isla Mujeres (one of several options).

Punta Cancn
38 39 37 36 35 41 40

Cancn Center Conventions & Exhibitions

Forum by the Sea Cancn mall
42

Cancn Hotel Zone

Yamil Luum
51 52 53 54 55

Caribbean Sea
The Gardener of Hope

85 46 47 48 49 50

Punta Nizuc
Isla Cozumel

Manchones Reef
The Man on Fire The Dream Collector

34 33 32 31 30

43 44

45

San Miguelito
56 57 58 59 60 61 62 63 64 65 74 75 76 77 78 79 80 81 82

84 83

Plaza Caracol
27

Flamingo Plaza

28 29 23 24

La Isla Shopping Village

Kukulcan Plaza Luxury Avenue

66

67

68 69

70

71

72

73

Isla Mujeres

25

26

22 21 20 18 17 16 19

Isla Cancn
Nichupt Lagoon

El Rey Ruins
Wet'n Wild

National Park Areas West Coast National Marine Park of Isla Mujeres, Punta Cancn, Punta Nizuc and The Cancn Underwater Sculpture Museum Sculptures

Fe rry Pun ta S am Fer ry P uerto Jurez

15 14 11 10 9 8 7 6 5
To QUinTana roo

gral. l. Crdenas

MeXiCan arMY

aV. r. Melgar

TUlUM

12

a. l. MaTeos

13

Ingls Lagoon
roJo gMeZ PlUTarCo elas Calles

nios Hroes

Main sQUare blVd . el

CoZ

UMel

Cid

(22 km south of Cancn Airport)

Puerto Morelos

boTaniCal garden

Puerto Cancn
To CanCn HigHWaY

CroCoCn

To Puerto Jurez
1 2 3

Downtown Cancn
pak onam

Malecn Cancn

Trails To CenoTes

Av. B

Ciudad Cann
Av.
Bullring m Tulu

Plaza las Amricas

Cancn Airport

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15

Downtown Cancn
SM 30 SM 62

ba

SM 43

SM 27

36

SM 69

ob .C Av

Ka

Av .

SM 21

SM 26 SM 28

22
xma l

35

SM 67

Plaza Hollywood
SM 21

SM 53 COSTCO SM 21 SM 51

Mercado 28 (Market) 21
SM 25 SM 24

SM 63

SM 66

Av. U

Plaza Hong Kong

34
Av
SM 23

v. L

K v.

ab

ah
SM 17

Av

. Ya WALMART xch SAMS iln

Plaza Las Avenidas 19

IMSS

iln axch Av. Y 24

20 17
SM 22 27

23

pe or zP

SM 65

n ch hi .C

26 28

til lo

Red Cross
et car .X Av

ab

SM 16

SM 19

SM 18

18 12 13 14
SM 5

25 29

Av.
SM 2

Tulu

Itz

To

15 16

e Pu rto

SM 64

Plaza Inf inity Pabelln Caribe

SM 12

.L

SM 20

Av

SM 15

11 8

1 SUPERAMA SM 11 2 To the Airpor t 3 Galenia

Av. Bona mpak

5 Plaza Malecn Las Amricas 4 Amerimed

10 m 9 Tulu Av. Hospital SM 4 Americano 7

H. AYUNTAMIENTO BENITO JUREZ 30 City Hall

d Av. N

er

33 32

Ju

SM 1

r ez

SM 2-A

SM 3

al Av. Uxm

31

Av. Bo

nampa

k
SM D-28

Av

pak . Bonam

Puerto Cancn

vd Bl

Hospiten

Bullring

.K uk ulc n
SM 4-B

SM 6

Ho tel Zo

Malecn Cancn

ne

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16

Riviera Maya & Sian Kaan

To the south of Cancn (stretching 300 km. along the Yucatns eastern shore) are the Riviera Maya and the virgin Sian Kaan Biosphere Reserve. This scenic coastal zone is home to eco-adventure parks, extensive cave systems, jungle-cloaked cenotes (or sinkholes), unique wildlife, the worlds second longest reef system, and secluded Caribbean beaches. Also here are the jungle and aquatic parks of Selvtica, Xplor, Ro Secreto, Xcaret, and Xel-H, wonderful places to explore natures bounty. Sian Kaan is a 1.3 million acre UNESCO World Heritage Site - an ecological park of forests, lagoons, wetlands, ruins, and exotic marine habitats.

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17

Sales Resourses & Support

This training and loyalty program is an integral component of a multi-faceted program established by the Cancn Convention & Visitors Bureau (CVB) to promote Cancn. Our annual programs involve a substantial investment for several initiatives: a A long-term marketing program. a A creative advertising campaign and hardhitting public relations effort. a Travel trade incentives, such as the CTI and other programs. The CVB, established in1996, is a crucial resource for Official Cancn Counselors. The CVB has its offices in the Cancn Center, second floor (stop by for a visit sometime!). Via the efforts listed above, the CVB and its members: Keep Cancn a top of mind destination for North American travelers. Strengthen training support for U.S. and Canadian retail agents, tour operators, airlines, and group/ incentive sellers. Build awareness of special interests and niche market activities, special events, and lesser-known destination features. Ensure the agent community is taking full advantage of Cancn CVB support programs, sales tools, and services.

TRAVEL AGENT SUPPORT PROGRAMS

CONSUMER REFERRALS CTI 101 graduates are eligible to receive consumer leads, via our Find an Agent search area at our website, www.cancun.travel. SALES MATERIALS Official Cancn Planner (full-color magazine) Official Cancn Meeting Planner (full-color magazine) CD of color images (also available online at www.cancunfotogaleria.com) CD of Cancn Videos For information and to order brochures, travel agents should visit www.cancun.travel.

CONTACTING OUR OFFICE

The Cancn Convention and Visitors Bureau Blvd. Kukulcn Km.9 Zona Hotelera Cancn Center Cancn, Quintana Roo, Mexico CP 77500 Telephone: 011-52-998-881-2745 Fax: 011-52-998-881-2774 Internet: www.cancun.travel

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18

Local Cancn Retail Travel Agents, Excursion Operators and Destination Management Companies, Receptive Tour Operators & Transportation Services (all members of AMAV*)
AMERICAN EXPRESS

RA/RTO Tels. (998) 8 81 40 00 / 67 / 55 / 71 Fax.. (998) 8 84 69 42 / 8 81 4020

AMSTAR DGT Cancn

GLOBAL INCENTIVE

DMC/RTO Tels. (998) 8 81 95 90 Fax. (998) 8 81 95 94 E-mail dmc@amstarmexico.com

BEST DAY TOURS

DMC Tels. (998) 8 49 51 01 Fax. (998) 8 49 51 03 Webs: www.incentivemanagement.com | www.mexicoshowcase.com E-mail sales@mexicoshowcase.com
GRUPO EPIC

MAGNICHARTERS

RTO Tels. (998) 8 81 13 53 / 8 81 13 00 Ext. 5102, 5103 Fax. (998) 8 81 13 98 Web. www.bestday.com E-mail bestday@bestday.com

DMC Tels. (998) 8 83 09 70 / 8 83 18 72 / 8 83 14 83 Fax. (998) 8 83 02 38 Web: www.epic.com.mx E-mail epic@Cancn.com.mx /

RTO Tels. (998) 8 84 06 00 Fax. (998) 8 84 02 12 Web www.magnicharters.com,mx E-mail info@magnitur.com / magnibus@Cancn.com.mx EO/DMC

TROPICAL INCENTIVE Cancn DMC

Tels. (998) 8 84 48 26 / 8 84 75 77/ 8 848497 Fax. (998) 8 84 69 24 / 8 87 7448 E-mail tropical@tihcancun.com.mx Web: www.tihcancun.com.mx

MARITUR

Tels. (998) 8 92 89 29 Web. www.maritur.com E-mail Cancn@maritur.com

MAYALAND TOURS

TURI CARE, S.A. DE C.V. RTO Tel. (998) 884-3710 Fax. (998) 8 49 51 51 E-mail grayline@prodigy.net.mx UNIEXPRESS

H.I.S. Cancn

Cancn INCENTIVE SERVICES

RTO Tel / Fax (998) 8 98 10 41 / 8 98 10 42 Web; www.cancunincentiveservices.com E-mail grupos@cancunincentiveservices.com

Cancn KANKO

EO/RTO Tels. (998) 8 87 99 28 / 8 84 65 01 Fax. (998) 8 87 36 81 Web. www.his-mexico.com

HOTELBEDS

EO/TR Tels. (998) 8 87 24 50 / 8 87 65 37 / 8 87 12 37 Fax. (998) 8 87 24 38 / 8 84 45 10 Web www.mayaland.com

MAYAN QUEST

EO/RTO Tel. (998) 8 87 17 30 Fax. (998) 8 87 17 66 E-mail unicun@prodigy.net.mx

VIAJES CARIBE MAYA EO/RTO Tel. (998) 8 48 99 99 Fax. (998) 8 48 99 52 / 88 E-mail jcalderon@oasishotels.com.mx VIAJES MECA

RTO Tels. (998) 8 84 89 48 / 8 84 89 37 Fax. (998) 8 84 36 05 E-mail mexkancu@mexicokanko.co.jp

Cancn SAVON TOURS

RTO Tels. (998) 8 81 75 30 Fax. (998) 8 81 75 17 Web: www.hotelbeds.com.mx E-mail mdominguez@hotelbeds.com

IBEROSERVICE MEXICO

Web www.mayanquest.com
MEX ATLANTICA TOURS

RTO Tels. (998) 885 1333 / 887 3400 ext. 2732 Fax. (998) 885 0765 E-mail rhtcan@pordigynet.mx
CHAZA TRAVEL

RTO Fax. (998) 8 87 44 37 / 8 84 85 19 Web. www.iberoservice.com E-mail incentives@iberoservicemexico.com

IVI Cancn`S DMC

EO/RTO Tels. (998) 8 84 27 38 / 8 84 27 26 / 8 84 24 99 Fax. (998) 8 84 87 97 Web www.mex-atlanticatours.com.mx E-mail info@mex-atlanticatours.com.mx

RTO Tels. (998) 8 84 83 69 / 8 84 83 67 Fax. (998) 8 84 83 70 Web www.viajesmeca.com

VIAJES THOMAS MORE

EO/TR Tels. (998) 885 1455 Fax. (998) 193 2000 x 4071 Web www.palaceresorts.com/tours E-mail receptivochaza@palaceresorts.com

EUROLATINO

EO/RTO Tels. (998) 8 87 33 73 / 8 87 46 40 / 8 87 47 01 Fax. (998) 8 87 1373 E-mail recepcion@destinos-latinos.com

EXCURSIONES TURIMEX

EO/DMC Tels. (998) 8 87 40 90 Fax. (998) 8 87 19 36 Web: www.turimexcun.com E-mail excursiones@turimexcun.com

TR/RTO Tel. (998) 8 87 15 78 Fax. (998) 8 84 40 26 Web. www.ivi-mexico.com E-mail info@ivicancun.com INFRATOURS DMC/RTO Tels (998) 8 87 37 71 (10 Lineas) Fax. (998) 8 84 77 84 E-mail infrat2000@yahoo.com.mx INTERMAR Cancn CARIBE DMC/TR Tels. (998) 8 81 00 00 (Conmutador) Fax. (998) 8 81 00 01 Webs: www.intermar.com.mx | www.cancunimc.com | www.grupointermar.com LOMAS TRAVEL RTO Tel. (998) 8 81 94 00 Fax. (998) 8 81 94 01 Web www.lomas-travel.com E-mail inform@lomas-travel.com / operat@

MEXALI TOURS

EO Tel. (998) 8 80 82 23 Fax. (998) 8 80 82 40 E-mail mexalitourscun@pordigy.net.mx

OLYMPUS TOURS

EO/DMC/RTO Tel. (998) 8 85 02 54 Fax. (998) 8 85 05 16 E-mail customerservice@ thomasmoretravel.com Web: www.thomasmoretravel.com

DMC/RTO Tels. (998) 8 81 90 30 (Conmutador) Fax. (998) 8 87 70 06 Web www.olympus-tours.com E-mail lakis@olympus-tours.com / lfranco@ EO/DMC/RTO Tels. (998) 8 87 69 21 / 8 81 71 00 Fax. (998) 8 84 99 40 Web www.royaletours.com.mx E-mail dmc@royaletours.com.mx | intsales@royaltours.com.mx

MEXICAN ASSOC. OF TRAVEL AGENCIES (AMAV)

Gen. Mgr. - Srita. Alejandra Caballero Perez Tels. (998) 8 87 16 70 / 8 87 49 92 Fax. (998) 8 84 37 38 E-mail amavcun@ prodigy.net.mx RA= Retail Agency EO= Excursion Operator DMC= Destination Management/ group Tour Services RTO= Receptive Tour Operator TR= Transportation Services

ROYALE TOURS

TRAFIC TOURS

RTO Tels (998) 193-0560 Fax (998)898-1723 Web www.trafictours.com

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TOUR OPERATOR PARTNERS, U.S.

Aeromexico Vacations Funjet Vacations

TOUR OPERATOR PARTNERS, Canada

Air Canada Vacations.......................... 604 270 5788 Air Transat Holidays............................. 604 688 3350 Bust Loose Holidays............................ 403 243 3372 Canandes................................................. 514 274 3400 Conquest Vacations............................. 416 665 9255 Flextour.................................................... 416 969 8747 Fun Sun Vacations Ltd........................ 780 421 4300 Global Connections............................. 604 681 1221 Globespan............................................... 604 879 6466 Hello Canada Vacations..................... 514 931 0301 Holiday House & ................................ 416 364 5100 Holiday Network. Itravel2000.............................................. 905 238 3399 Merit Travel Group............................... 416 364 3775 Mexi-can Holidays................................ 604 685 3375 Mexico Travel Link................................ 604 454 9044 Moreno Travel........................................ 416 252 5701 My Travel. ................................................. 416 485 1700 Navigant International Canada....... 604 669 6665 Nolitours Vacances............................... 514 286 2665 North South Travel & Tour................. 604 736 7447 SunWing.................................................. 416 620 5999 Renshaw Travel & Cruise Centre..... 604 733 1010 Signature Vacations............................. 604 688 1102 South American Tours........................ 905 238 2999 Sunquest Vacations............................. 604 687 0380 The Last Minute Experts Inc............. 416 449 9440 Vacances Neo Tours............................. 514 374 1990 Vacation Plus.......................................... 780 496 7587 World of Vacations............................... 604 639 4270 877 752 7710 800 587 2672 800 361 6593 800 268 1925 866 210 8687 800 938 6786 866 382 7716 800 663 8614 800 361 0620 800 268 8354 800 859 2920 800 268 5940 888 666 9044 800 465 2853 800 268 8899 800 667 6989 800 363 3866 800 665 1882 800 668 4224 800 745 7753 800 663 9757 800 263 5641 800 268 8354 800 363 9330 800 636 8687 800 563 5303 866 556 3948

414-934-3380800-245-8585 www.aeromexicovacations.com
Alaska Airlines Vacations

888-558-6654 www.funjet.com

Nature Tours

Future Vacations

800-468-2248 800-321-2121 800 284-0044

American Airlines Vacations American Express Vacations Apple Vacations Aventours

800-456-2323 www.futurevacations.com
Go Go Worldwide Vacations

800-444-3990 www.naturetoursinc.com Pleasant Holidays 818-991-3390 800-742-9244 www.pleasantholidays.com

Solar Tours

Trilogy Tours

800-223-1847 www.trilogytours.com Tropical Travel 281-367-3386 800-451-8017 www.tropicaltravel.com

US Airways Vacations Vacation Express

610-359-6700800-727-3400 www.applevacations.com 406-586-8415800-888-6639

Cancun Fun Tours Classic Vacations

866-922-6286 www.cancunfuntours.com 408-287-4550800-221-3949 www.classicvacations.com

Continental Airlines Vacations

800-301-3800 www.covacations.com

Delta Airlines Vacations

800-654-6559 www.deltavacations.com

201-934-3786800-821-3731 www.gogowwv.com Mayaland Tours (52) 998-887-2450 800-235-4079 www.mayaland.com Mayatour 800-392-6292 www.mayatour.com Mexico Unlimited 503-656-1355800-255-8186 www.mexicounlimited.com Mexi-Mayan Travel 630-972-9090800-337-6394 MK Tours 888-441-7600 www.mktours.com MLT Vacations 952-474-2540888-225-5658 www.worryfreevacations.com

202-861-5864 800-388-7652 www.solartours.com Starwood Vacations 914-640-8100800-625-5144 www.starwoodvacations.com Student City.Com Inc 978-531-3301888-777-4642 www.sunbreaks.com
Student Travel Services

www.usairwaysvacations.com 404-315-4848800-309-4717 www.vacationexpress.com Vacation Travel Mart 305-947-0777800-288-1435 www.vacmart.com Vacations for Less 800-200-2423

800-648-4849 www.ststravel.com TNT Vacations 617-262-9200800-262-0123 www.tntvacations.com

Travel Impressions

(partial list)

800-284-0044 www.travelimpressions.com Travel Priorities Inc 773-583-0300800-342-7300 www.travelpriorities.com

(partial list)

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