representation. This knowledge representation is then applied to solve apersonal or business need, or explain a phenomenon.Depending upon the KM system and the novelty of the situation, a snapshotof this new knowledge representation may or may not be entered into thesystem.
Knowledge Management Comes QuiteNaturally to Humans
A youngster with a toy car collection may sort them by color, make, type(such as models or Match Box), size, type of play, or a dozen other divisions. The youngster can even make up categories as new divisions, play activities,or wants appear. However, a computer is considered "intelligent" if it can sorta collection into one category. Yet, many organizations are placing their betson computer systems due to the amount of data such systems can hold andthe speed at which it can sort and distribute once such categories and dataare made known to it.
Knowledge Management Framework
This is the gathering of knowledge. Do not try to gather every bit of knowledge throughout your organization...there is way too much! Find one ortwo good sources to work from. For example,
(Dec 00/Jan 01)reported that Hill & Knowlton, a New York based public relations firm that hasoffices and clients scattered across the globe, found that an enormousamount of its knowledge was tied up in emails. So, it implemented a system