On Patriots’ Day, two bombs exploded near the finish
line of the Boston Marathon on Boylston Street
Mass.gov spent the week updating a single blog postoutlining closures, etc., tweeting safety information
and responding to constituent questions
This is an instance where the editorial calendar goes
out the window; it’s there for “business as usual”
Agencies/departments need to be nimble
Leverage IT to innovate & transform governmentservices.