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Business English.pdf

Business English.pdf

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Published by Bhoy Amores
Learn English
Learn English

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Published by: Bhoy Amores on Oct 26, 2013
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12/02/2013

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“Business English Expert”
 
Market Leader Hotel & Restaurant English TrainingCall: 400-670-9199Email: vincent@market-leader.cnhttp://www.Market-Leader.cn/
Market Leader
Hotel & Restaurant English Training Expertwww.market-leader.cn
 
 
 
Chapter 1 Courtesy EnglishUNIT 1
GREETING & FAREWELLS
VOCABULARY
welcome
欢迎
friend
朋友
farewell
告别
 identify
识别
definitely
肯定
safe
安全的
 enjoy
喜欢
pleased
高兴
sure
当然
 trip
旅游
weekend
周末
again
 look forward to
盼望
satisfaction
满意
 
PHRASES ON THE JOB
Good morning Good afternoon Good evening Welcome back 
早上好
 
下午好
 
晚上好
 
欢迎回来
 Hello How do you do? How are you? Fine, thank you, and you?
你好
 
你好
 
你好吗?
 
很好,谢谢,你呢?
 Fine, thanks, and you? Good-bye Good night Good-bye for now
很好,谢谢,你呢?
 
再见
 
晚安
 
再见
 It was nice to see you again. Have a good evening See you later. It was nice seeing you.
很高兴又见到你。
 
晚上愉快。
 
回头见。
 
很高兴见到你。
 Have a good weekend Have a safe trip Have a good day Hope to see you again
周末愉快。
 
一路平安。
 
祝您愉快。
 
希望再见到您。
 Thank you for coming (Thanks for coming) Look forward to seeing you again
感谢光临。
 
盼望再见到您。
 
LISTEN TO THE CONVERSATION
Listen to the guest and then fill the gap in each sentence.The guest’s name is .The staff’s name is .The guest will today.He’ll live in next time he comes.
TALKING TO THE GUEST
Staff : Good morning. Mr. Smith. How are you today>?Guest: Good morning. Jane. I’m fine, thanks, and you?Staff : I’m fine too. Are you checking-out today?Guest: yes, I think soStaff : Did you enjoy your stay here?Guest: Yes, I did.
“Business English Expert”
 
Market Leader Hotel & Restaurant English TrainingCall: 400-670-9199Email: vincent@market-leader.cnhttp://www.Market-Leader.cn/Staff : I hope our service is to your satisfaction
 
 
“Business English Expert”
 
Market Leader Hotel & Restaurant English TrainingCall: 400-670-9199Email: vincent@market-leader.cnhttp://www.Market-Leader.cn/Guest: Sure. I’m very pleased with everything here.Staff : Thank you. I wish you a nice trip home and look forward to seeing you again.Guest: Thank you. I’ll definitely come to the Sheraton next time I’m in Tianjin.
PAIR WORK
Find a partner and play the roles of the staff and the guest who will be on holiday soon.
OXFORD HUMOUR
The more I study, the more I know.The more I know, the more I forget.The more I forget, the less I know.So why study?

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