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Table Of Contents

Types of conflict
Mental Health Concerns
Members Leave Organization
Violence
Ways to resolve conflict
Inspire Creativity
Share And Respect Opinions
Improve Future Communication
Identify New Members
Practitioner points
Summing up
Time Pressure
Another Decision-maker
Delay Tactics
Last-minute Wavering
An Early Concession
Linking Logic
Price-only Negotiation
Letting Positions Override Interests
Neglecting the Other Side's Problem
GROUP CONFLICT BEHAVIORS
Potential Problems
Conflict:
CONFLICT HANDLING MODES
FUNCTIONAL AND DYSFUNCTIONAL CONFLICTS
Functional Conflicts
Conditions for successful engagement in functional Conflict
Respect
Interruption
Coercion
Resolution
Dysfunctional Conflict
Organizational Dysfunctional Conflict
Resolving Dysfunctional Conflicts
DISTRIBUTIVE AND INTEGRATIVE BARGAING
Distributive bargaining
Distributive Basics
Distributive Tactics
Integrative bargaining
Integrative Basics
Integrative Tactics
PRINCIPLED NEGOTIONS
CULTURE AND CONFLICT
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Published by: Ambrose Tumuhimbise Muhumuza on Oct 30, 2013
Copyright:Attribution Non-commercial

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12/05/2013

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