TABLE OF CONTENT
INTRODUCTION .................................................................................................. 6
Obtaining information about the application .................................................... 6
Sources of information to research on your own ....................................... 6
Contacting the Sales Department.............................................................. 7
Contacting the Technical Support service ................................................. 7
Discussing Kaspersky Lab applications on the web forum ........................ 9
What's new in Kaspersky Internet Security 2009 ............................................ 9
Application protection concept ...................................................................... 11
Wizards and Tools ................................................................................... 12
Support features ...................................................................................... 13
Heuristic analysis .................................................................................... 13
Hardware and software system requirements ............................................... 15
THREATS TO COMPUTER SECURITY ............................................................ 16
Threat applications ........................................................................................ 16
Malicious programs ................................................................................. 17
Viruses and worms ............................................................................ 17
Trojans ............................................................................................... 20
Malicious utilities ................................................................................ 26
Potentialy unwanted programs ................................................................ 29
Adware .............................................................................................. 30
Pornware ........................................................................................... 30
Other Riskware Programs ................................................................. 31
Methods of detecting infected, suspicious and potentially dangerousobjects by the application ........................................................................ 35
Internet threats .............................................................................................. 35
Spam or unsolicited incoming mail .......................................................... 36
Phishing .................................................................................................. 36
Hacker attacks......................................................................................... 37
Banners display ....................................................................................... 37
INSTALLING APPLICATION ON THE COMPUTER .......................................... 39
Step 1. Searching for a newer version of the application .............................. 40
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