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Customer Service

Customer Service

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Basic factors to be considered in customer service in retail sector
Basic factors to be considered in customer service in retail sector

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Published by: Madhan Krishnamurthy on Aug 04, 2009
Copyright:Attribution Non-commercial

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05/20/2011

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Basic factors to be considered incustomer service in retail sector.
1
Customer Service in Retail
 
Customer Service
2
Customer Service in Retail
 
Relevance of Customer Service
Customer Service in Retail
3
These activities increase the value customers receive fromthe merchandise and services they purchase All employees of a retail firm and all elements of retail mixprovide services that increase the value of merchandise
 Acceptance of Credit cards Alteration of merchandise Assembly of merchandise ATM TerminalsBridal Registry Check cashingChild careHome delivery Demonstration of merchandiseDisplay Dressing roomsExtended store hoursSignage

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