Transforming organizations: why firmsfail
To date, major change efforts have helped someorganizations adapt significantly to shiftingconditions, have improved the competitive standingof others, and have positioned for far better future.
But in too many situations the improvements havebeendisappointing and with wasted resources andburned-out, scared, or frustrated employees.
To some degree, thedownsize of changeisinevitable.
Whenever human communities are forced to adjustto shifting conditions,pain is ever presented.