$hat specific (otivational strategies )ould you reco((end that she consider'
! would recommend she consider +er$"erg theory of motivation. +er$"erg identified two themes characteristic of all jo"s, -1 /maintenance0 or /hygiene0 factors and -* /motivational0 factors. -
More# ito# 2 )alsh# *31*# p.
145 +ygiene factors are considered highly valued "y employees in an organi$ation. !f these factors are not considera"ly met there is dissatisfaction in the wor%place which often lowers employee performance. +ygiene factors include, company policy and procedure# wages and salary# jo" security# and interpersonal relationships. Motivators are su"stantial factors that play into an individuals’ personal growth in the organi$ation. 6actors such as opportunity for promotion and advancement# stimulating wor%# recognition and responsi"ility are all related to this theory. Motivators give employees a sense of personal achievement and in turn perpetuate high performance levels. (ccording to +er$"erg management should readjust and rearrange wor% performance strategies in the wor%place to help motivate employees. Changing motivation levels from negative dissatisfaction to positive reinforced productivity levels. 7ow productivity# poor customer service uality# complaints a"out wor%ing conditions# and even stri%es can cause employees to "ecome de8motivated in the wor%ing environment. The +er$"erg approach suggests expanding on the nature of jo" responsi"ilities as well as jo" related s%ills. !n the areas of jo" enlargement# jo" rotation# and jo" enrichment.
$ould E*+*,* theory be applicable in this instance' $hy or )hy not'
(lderfer’s E.&.'. theory is straightforward and simple to understand. !t is "uilt on three "asic principles, the need9escalation principle# the satisfaction9progression 5