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Knowledge Management
byN.SUMANTH
 
What is Knowledge?
 The Old Pyramid
data
information
knowledge
wisdom
Knowledge is justified true belief.
Knowledge is a fluid mix of framed experience,values, contextual information and expertinsight that provides a framework forevaluating new experience andinformation.
Knowledge is information in action.
 
Where does KM comefrom?
 Technology
Infrastructure, Database, Web, Interface
Globalization
World wide markets, North American integration
Demographics
Aging population, workforce mobility, diversity
Economics
Knowledge economy
Customer relations
Quality
Increase in information
Specialization, Volume, Order
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