Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword or section
Like this
2Activity
P. 1
2008 CONSUMER PROTECTION RESOURCE GUIDE Prepared by the Michigan Legislature

2008 CONSUMER PROTECTION RESOURCE GUIDE Prepared by the Michigan Legislature

Ratings: (0)|Views: 19|Likes:
This “Consumer Protection Resource Guide” describes some common frauds, how to avoid them, and what to do if you think someone has deceived you. A directory of
agencies at the local, state, and national levels is provided at the end of this publication for convenient reference. An alert and knowledgeable consumer is the best protection against fraud and deception. Keep this booklet handy. Refer to it when you or your friends need help. If you have any further questions concerning this information or other consumer issues, please contact:
The Attorney General
6th Floor, G. Mennen Williams Building
525 West Ottawa Street
Lansing, MI 48913
(517) 373-1140
This “Consumer Protection Resource Guide” describes some common frauds, how to avoid them, and what to do if you think someone has deceived you. A directory of
agencies at the local, state, and national levels is provided at the end of this publication for convenient reference. An alert and knowledgeable consumer is the best protection against fraud and deception. Keep this booklet handy. Refer to it when you or your friends need help. If you have any further questions concerning this information or other consumer issues, please contact:
The Attorney General
6th Floor, G. Mennen Williams Building
525 West Ottawa Street
Lansing, MI 48913
(517) 373-1140

More info:

Published by: Lisa Stinocher OHanlon on Nov 23, 2013
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

09/20/2014

pdf

text

original

 
RESOURCE GUIDE
 
Consumer Protection
PREPARED BY THE MICHIGAN LEGISLATURE
 
 Dear Friend: In today’s complex marketplace we, as consumers, often run into problems. The questions are: What do you do about them? What are your legal rights as a consumer?
Who do you turn to for help? Where do you find needed information?  How do you protec
 yourself against fraud?This book was created to answer those and other consumer questions. It also lists federal, state, county, and local agencies and consumer and business organizations that offer services, advice, and assistance for consumers. These agencies and organizations can provide you with valuable information and also assist you with any consumer-related problem you may have. Please feel free to contact them. Being a knowledgeable consumer is your first line of defense against fraud.  Read this book and be an informed consumer!
 
(Rev. 7/2008)
1
 Table of Contents
Consumer Rights/Protection 
How to Complain...............................................................3 You Can Protect Yourself....................................................4Taking Legal Action...........................................................5Michigan Consumer Protection Act....................................9Checking Account/Deposit Information............................12 Your Rights as a Utility Customer in Michigan..................14Health Insurance Reform....................................................15
Home Improvement Programs
Home Improvement Loans ................................................18Home Equity Loans............................................................22Mortgage Redlining............................................................24
 Automobile Insurance/Repair 
Guide to No-Fault Insurance in Michigan..........................26 Auto Repair Rights and the Auto Lemon Law....................32Buying a Car........................................................................36
Consumer Credit Loan 
Credit Repair Companies....................................................42Consumer Credit..................................................................44
Consumer Sales
Mail Order Shopping..........................................................47Unwanted Phone Solicitations............................................49Contracts and Warranties....................................................50Cyber-Safety........................................................................52 Agency Directory................................................................53
Prepared by the Michigan Legislature
This information is provided free to Michigan citizens and is not for reproduction for resale or profit. This information was accurate at the time of printing.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->