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GV : Th
N 2
i h
1. g Nam Quang 2. Th h u u h h u g Th Ng g u h g h
T1 T1 T1 T1 T1
MC LC
I.
I.1. I.2. I.3.
II.
II.1. II.1.1. II.1.2. II.2.
II.2.1. Tng quan v Vinamilk ............................................................................................................... 21 II.2.2. II.2.3. II.3. h t h i tr g v ..................................................................................................................... 29 V T ............................................................................ 31 ................................................................................. 36
III.
III.1. III.1.1. III.1.2. III.2. III.2.1. III.2.2.
.................................................................................................................................. 44 u ..................................................................................................................................... 48
IV.
IV.1. IV.2. IV.3.
V.
I. I.1.
Tp on TH mong mun tr thnh nh sn xut hng u Vit Nam trong ngnh hng thc phm sch c ngun gc t thin nhin. Vi s u t nghim tc v di hn kt hp vi cng ngh hin i nht th gii, chng ti quyt tm tr thnh thng hiu thc phm ng cp th gii c mi nh tin dng, mi ngi yu thch v quc gia t ho. Th g qu h g g tuy b tr g t h h, th thy tp T t tiu tr th h h s xut th ph h g u hi v tr tr s t th tr g i t N v s ph s h gu g thi hi iu y h thy g h gh h t g h ghi p s g h s xut th ph s h, hi ti s t i v s ph t s th g hi u T True i k , vi t h tr g tru g v i h s hi h th tr g th ph s h ti i t N v x y g th h g th g hi u th ph bit kh g h tr g tr t u g thi T g r yu t h h t g ty s g t r gi tr g ty s u t tp tru g, i h h s xut v s h t g, g gh v g g g gh hi i v tr g s xut I.2. S mng ca tp on TH
Vi tinh thn gn gi vi thin nhin, tp on TH lun n lc ht mnh nui dng th cht v tm hn Vit bng cch cung cp nhng sn phm thc phm c ngun gc t thin nhin sch, an ton, ti ngon v b dng. Th g qu h g g tuy h kh h h g T h u v th ph kh g h s h g gu h ghi b tr g s g h, tp T x h g i tiu g i t N , h g g i hu h, t i g b g, b g t g ht p th ph v g t h v s g h, T
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h i i th ht T True i k i i k h y ut h y u h th ng phn ph i ring ca mnh.Vinamilk hi n c h th ng phn ph i ring vi 1 im bn l trn ton qu N K, 1 Tr g khi ut h y i t Nam hi g h th g ph ph i sn phm c h b g h 1 h ph ph i v 1 im bn l (Dutch Lady, 2009). Nh vy th thy i th T True Mi k u hi hp v ph tr tuy hi i i k v ut h y u h tht s hi hp v ph tr khi gu guy i u h yu v ph thu v guy i u hp khu, y h h hi T True i k phi bt Hn t p np i vi g h thu ph h th h s th h th g ph ph i g v i tr qu tr g tr g vi t g ti g ty u ht g ty tr g g h s u g ph ph i s h th g qu k h: k h b i , tp h h , k h ph ph i g siu th , tru g t i h g v s kh e v k h ph ph i kh t tr n ng ng s xut g i h ,
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Th tr g s u g i t N kh g v h hi u tuy hi v h g i th h tht s g khi s ph b g i s , s bt (kh g phi s bt g th v s u h Tr g th tr g s s th gi h tr h th ph hiu h ghi p h g i b gi h yu bi i i k v ut h y y h h t th h th kh g h ho TH True Milk. nng tn ung l t n t t o quy Theo k hoch, t g b a cc trang tri i i k n cu i 1 t 9.500 con. T True i k r s b g gu n cung cp sa chnh cho TH. Thm ch FrieslandCampina Vi t Nam (sa Duch Lady - C gi H Lan) cn ln ti 33.000 con. i quy s xut hu ht h ghi p g h s u t g i th the quy C t n p n t v vn v ro n tp trung t n t t
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t tr g g h s v u t i h i h g kh g phi tp tru g h u t s xut u t h ghi u pht tri v u t h rketi g qu g , khuy i, hi ph h ph ph i, y yu t h ghi p u gi hp g h ut h h ghi p g phi i vi v t i h h th xy r tr g t, h i u h thu thp g i tiu g th g h th y i thi que tiu g h g h th hiu. Tt t t r ki h t h h g h ghi p u gi hp g h M l n un i hu T v 1 , h i hu g h s i h ghi p Ng h s g h g siu i hu u t t h g ngnh s i t N t g , s vi hu 1 , 8 , 1 ,8 , 1, i kt g t r gi s v siu i hu
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i vi h g h ghi p u gi hp g h th yu t v v g t v g u t ht vi tr g g h s t r gi hp g h kh , i h i v hiu h s xut, ghi u, qu g b v bi t ph ph i s ph . hc bit ha sn phm i y khi s ph h ghi p s i ti g h inamilk, Dutch Lady, Nestle, Abbot h g tr g g g i tiu g vi h g g s ph tr g g h t th ph h th i h i h ghi p i phi h g , u t h v t qu r y. Tip cn knh phn phi h ghi p s hi y i tN hu ht u t h th g ph ph i r g khp v huy ghi p vy h g h ghi p i khi u tip k h ph ph i y s phi t hiu hi ph h Nhn din thng hiu Tr g g h s yu t th g hi u t yu t rt qu tr g, h h g kh th ph g ty, t t g h thu v i hu h ghi p i vi h g h ghi p u gi hp g h th u h i s th t g th g hi u, gi h s tru g th h g i tiu g t t y h g g kh tr g g h kh g h g tr i EOS g h i g h s xut kh yu t th hi r tr g g h s i t N khi quy s xut t g p tr k vng i vi h i g g hi gi th ph hi y i i k v ut h y th vi u x hp g h i vi h ghi p kh g h g khi i ik ut h y u gu v v v t i s th hi h h vi p tr g h thy ht i i k vi ki h ghi u v ti t g vi th g hi u x y g v g h v s ph th rt g th g y kh h bt h ghi p u gi hp th tr g.
13
Hin trng cc i th trong ngnh Hi n ti th tr ng sa Vi t Nam c quy m khong 3 t ng, vi nhiu nhn s h : Vinamilk, Friesland Campina Vi t N , i k, t Milk, Long Thnh Milk. Tr g , i i k hi g him th phn ln nht, vi nhiu phn khc th tr ng, 1 s th phn g h c quyn. M h th, h g gu n nguyn li u ca Vinamilk hi n ch p ng 25% hot ng sn xut (t b tr g tri v thu mua ca cc h gi h i i k v g gng gi vng v c g g gi t g th th phn. Ro cn ra ngnh i vi ngnh sa, th chi ph v n i h i b u ln. Ta c th t h h s u: t con b cha c gi t 20-30 tri u ng, v cn t nht 1m2/ b sa. Bn c h , b sa l loi c h s hu h u i b g i h i h th g t i mt t t, chu ng tri h p l, vt sa t ng. T , t thy r r g, c quy m b t hng chc con b tr ln th v u t phi kh ln. Khng ch th, g u t v h th ng nh my, my mc x l v bo qun s t i th nhn thy, cc loi my mc tr u rt kh chuy i. Tt c cc yu t tr to ra 1 ro cn kh ln v v n. hc bit ha sn phm Nh p tr , tr th tr g s hi y rt g v h hi u g h h g i khi g ty hu h u g s ph ri g h Tuy hi g kh g t h g g s ph gi g h u h ghi p h s t i, s v , s u hvv h ghi p hi y u r s t g h g g s ph tr g h h ghi p h. Nhn din thng hiu y kh g h v i vi h g h ghi p i vi h ghi p i gi hp g h i vi h g h ghi p v g h t tr th g h thy th tr g s i t N b th g tr bi h g i t que thu h i i k, ut h y, Nest e, bb t, y h g h ghi p g b kh u vi th tr g v i v ti th g i tiu g y h h t tr g h g p
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KNNK 5T/2011
87.417.986
450.329.078
326.787.518
H Lan Php Thi Lan Malaisia n M Ba Lan Oxtrylia Hn Qu Ty ban Nha Philippin :T
819.930
3.797.904
3.702.483
157,38
599,95
2,58
93.864
1.659.504
1.741.893
-79,24
-76,16
-4,73
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i vi gu guy i u tr g , h yu u g p t h u i b s u i the quy h gi h g t h h v thiu huy ghi p Tuy hi xu h g hi y quy h u i b s g huy s g h h tr g tri khi h ghi p s bt u hi hp v ph s u Tiu biu l s xu t hi T True Mi k vi gu u g p s h yu t u t tr gi 1 t v h th g h u i b s ti t h Ngh the quy tr h khp k , u i the h h tr g tri vi s g b v kh g , vi g gh h u i hi i, gu th x h i th h h i i i k v ut h y g h th g tr g tri ri g h T h n ngy 30/06/2010, cng ty TNHH mt thnh vin B sa Vi t Nam trc thu i i k g qun l 5 trang tri h u i b sa vi quy m ln, hi i Tuy u g, h nh, Ngh , ng v Thanh Ha. T g b a 5 trang tri hi n nay l 4.064 con. h h ph g k h h pht tri gi t g s g b v s g s tr g h h h s ph thu g h s v gu guy i u g i hp ht trong b i cnh gi sa th gii ngy cng bi ng, khng nh.
TH True Mi k vi i s xut h t v gu guy i u s u g p t h h tr g tri h (hi hp s ph thu v h u g g gu guy i u s kh hu h kh g Tuy vy i T True Mi k u vi vi c la ch n phn khc th tr ng l s t i sch, th cc yu t u v h b sa v th h b g vi cng ngh tin ti m bo cht ng sn phm l quan tr ng nht, n quyt nh ton b gi tr ca sn phm. D hi n ti Vi t N h quy nh r rng v tiu chun sa s h, h g i vi phn khc ny th yu cu m bo cht ng sn phm l rt u khi tin hnh d n, TH True Milk hon ton ph thuc vo cc nh cung cp g i, guy h vi 1 c khng c truyn th ng nui b sa truyn th g h i t Nam th cc nh cung cp u vo cho ngnh s g 1 v i tr rt quan tr ng, c v cng ngh l n gi ng b, c . Ti Vi t Nam, phn l g i nui b sa phi nhp khu c t M h ng cht i h ng trong c ny l h rt nhiu so vi c hi n c ti Vi t Nam, gip nng cao s ng s g k, TH True Mi k g b i t g t vi gu th h b ti g tri h ghi p hi ti v hp khu t Israel v M . Gi nhp c 260 USD/tn, vi hi ph h vy, s y gi thnh sa ln cao, v lu di khng phi l mt bi n php t t, c bi t i vi phn khc ngnh s T True i k g la ch h ghi p phi h g hi h p h bi php th y th b g gu guy i u tr g . th T True i k t sn xut th h b bng cng ngh cao. Hi n ti T True i k h th ng tr g g , gv c vi gi ng c ch yu c nhp khu t M . Theo ng L Khc g Ph gim c ph trch nng nghi p ca trang tri cho bit vo cu i 1 gu n th h ng c th n 95%. t s np t y t Threat of subtitute products) x h r ph kh th tr g h ph kh s t i ti t tr g v h g c th l sn phm b su g i h ng thit yu nn p lc ca sn phm thay th kh khi tr th tr g hi y g rt g v i th ph i h g th TH True i k g phi th tr h g s ph th th y th h g s ph h h : hu u h i h g kh . g
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hi ph huy i gi i s ph tr i vi g i tiu g t g i thp v i s ph y u ph bi r g ri tr th tr g th g ti v i s ph ph h r r g, tr s ph h ghi p t tui, khi h g i u t hi ph t ki th g ti h g hi ph y kh thp iu y khi h p h tr h t s ph th y th kh kh G y th tr g s tr th gii bi g gi i t v g h s s i i ph thu kh hiu v gu u g g i th tr g tr g h h g, gi s ph g h s xu h g t g khi g i tiu xu h g t ki s ph i h g th y th kh g h huy s g s ph tr g th thy yu t gi h h g kh h g i tiu g. S n t ng lng ng u rg n ng pow r o usto rs hch hng l Cc khch hng tiu ng ca sn phm. g tr tip, c kh g g y p c ln cho cc cng ty v cht tN gb g g tiu quyt
Hi n ti cc sn phm sa rt ng v c th thay th cho nhau. Cc cng ty phi cnh tranh vi nhau bng cht ng, s ng ca sn phm, sc m h th g hi u r i mi n cnh tranh bng gi c. ht lng Xt v cht ng sn phm hi n nay th trn th tr ng Vinamilk v Dutch Lady l nh g th g hi u h gi v cht ng sn ph , tuy hi th g hi u sa T True i k g t trong nh g i th cnh tranh n ng k vi dng sn phm s t i t b sa nui ti Ngh An m khng sa dng sa bt nhp khu. c a dng ca sn phm TH True Mi k hi h g u s s Vinamilk: 1 s ph s guy vi i 18 v 11 h u i ng. ht , s t g, s g, s
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Gi Gi s kh g TH True Milk hi kh g i th h tr h tr th tr g, s vi s ph g i i ik h
Nu xt v gi, s t i T True i k gi b h s vi cc nhn hng s kh vi ht g s ph g h h g h h v gi h i th kh T True Mi k phi th tr g v g i tiu g th huy s g tiu g s ph th y th kh Hi n ti cc sn phm khc c T True i k h t trn th tr ng, TH True Milk hi n ch c sn phm s c l c 4 hp 180 ml v 110ml. Lc 4 h p 180ml Lc 4 h p 110ml
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Nh phn phi Cc khch hng trc tip h : i l phn ph i nh l, cc trung t i h g, v bi t k h ph ph i hi i g y g tr ph bi hi y siu th hi i h Co.op Mart, Big C, Maxi Mart, Lotte, c kh g t g n quyt nh mua hng c g i tiu dng. Nh vy, c cng ty s tr g v i c quyn ca cc hng s c ngoi phi c h tr h c nh g im phn ph i chi c, ch yu thng qua chit khu v hoa h g h i l bn l v im phn ph i h tru g t i h ng, b nh vi n, nh thu c, c th gi h c sc m h g k tr c cc hng sa, v h c th t g n quyt nh mua sn phm sa no ca cc khch hng mua l/cu i g th g qu t vn, gii thi u sn phm.
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h k h ph ph i b g i, tp T u t v pht trin mt knh bn h g t chun qu c t gii thi u ring cc sn phm ca Tp T , hu i ca hng thc ph t i sch TH True Mart. Ngoi vi n mua hng ngay ti TH True M rt, g i tiu dng cn c th t hng trc tuyn trn trang web www.thmilk.vn v nhn hng ngay ti nh mnh. II.2. P P nt nt t n tr n i th hin hu
Hi n ti Vi t Nam c khong 23 doanh nghi p cung cp sa ra th tr ng, tiu biu h i i k, ut h y iet , Nutif , i i k, M h u Sn ph c tp trung chnh l sa bt, s c, s c v s hu tr g Vinamilk l cng ty ln nht vi kho g h th phn, Dutch Lady vi khong 28% th phn, phn cn li thuc v cc cng ty nh h v sn phm sa cao cp nhp khu trc tip. N g phi i m t vi s c h tr h g y g g y gt c th g hi u p g i h bb tt, e h s , ut h y g thi, kh g t g ty tr g g th gi v u u th ph Ni bt nht T Th ph s T T True i k , t g ty tr g u t tri u v h u i , b sa. nt i th ti nng
Th tr ng s tr g c c th duy tr t t g tr ng cao trong nhiu ti v hi n ti mc tiu th s b h qu u g i ca Vi t Nam v g mc thp so vi khu vc Mc tiu th sa trung bnh ca Vi t Nam hi n nay kho g ,8kg g i t g gp 12 ln so vi nh g u thp nin 90. Theo d bo trong thi gian sp ti mc tiu th sa s t g t 15t g the thu hp bnh qun) Tuy nhin cc ro cn ca ngnh h h ng khng nh g ty, bi t l v k thut v v Tr g t g i, inamilk s phi i m t vi hiu i th mi n t c ngoi do nn kinh t th tr ng m ca v s v t tri v m t k thut v v n. i th la ch n ph t h i i k. II.2.1. Tng quan v Vinamilk M t u c tiu ti chnh
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Cng bng: Cng bng vi nhn vin, khch hng, nh cung cp v cc bn lin quan khc. Tun th: Tun th lut php, B quy tc ng x v cc quy ch, h h s h, quy nh ca cng ty. c: Tn tr ng cc tiu chu c thit lp v h h ng mt h c Ni ti , trit ki h h Vinamilk mong mu n tr thnh sn ph c yu thch nht m i khu vc, lnh th. V th cht ng v sng t g i b ng hnh ca Vinamilk. Vinamilk xem khch hng l trung tm v cam kt p ng m i nhu cu ca khch hng. Lun th a mn v c trch nhi m vi khch hng b g h ng ha sn phm v d ch v, m bo cht ng, an ton v sinh thc phm vi gi c cnh tranh, tn tr ng c kinh doanh v tun theo lut nh. => Xe tr g ht g v s s g t , s ph h tr g ht g
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N , b i Nh c phong t g hh g ng thi k i mi. Thng 2/2012, b Lin l n doanh nhn Vi t Nam duy nht vinh d c tn trong t p N doanh nhn quyn l ht chu do tp ch ni ting Forbes bnh ch n.
Nhn s th i v t h s, i i k s u t rt h t h s g ty, t h tuy h h i g h h vi g ty g s u t tr g vi t ki ki gu h h g ty th g qu h t g t i tr h b g, tuy h v i th u h h si h vi h v g h s ti Ng S mng i milk cam kt g n cho c g ng ngu i h ng t t nht, cht bng chnh s trn tr ng, tnh yu v trch nhi m cao ca mnh vi cuc s g v x hi Tm nhn Tr thnh biu t ng nim tin s mt Vi t Nam v sn ph phc v cuc s g g i c i h ng nht g i
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Vinamilk thu mua gn 50% ngu n sa nguyn li u tr g c, vi c ny gip cho cng ty ki s t gi sa cc nng tri. Vinamilk l mt trong nh g th g hi u uy t v c gi c phi h g ht trn th tr g sa hi n nay. Ni m tin vo cht lng sn phm v tnh cm ca ngi tiu dng Hai g y i i i k u tr t g1 o h hi u H p s u tr tu & Do n ng p v v n V t N
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Quy trnh sn xut s t i vi sa ly t b nui bng c t nhin, khng dng phn ha h c v khng tim thu kh g si h, s u c ch bi , g gi tr y huyn cng ngh khp kn theo tiu chun qu c t. H th ng my mc thit b hi i v c kim sot ch t ch theo h th ng qun l cht ng theo tiu chun qu c t ISO 9901: , g ty h g u th gii chng nhn. N 11, i i k t g v g T p te Th g hi u i t g g K KT TT N -N ht tri Th g hi u i t tr t g Nghin c u, ng d ng khoa hc dinh dng Tr g pht tri , i i k lc xy d g i g huy gi i h ng dy dn kinh nghi c to to Ng v kh g ty g x y d g c m i quan h h p tc tin cy vi nhiu i t i h ng nhm h tr nghin cu v ng dng thnh cng nhiu thnh tu khoa h i h ng ca th gii vo cc sn phm c i i k Th g 11, i i k th gi C trnh k k t h p tc qu c t v nghin c u v ng d ng khoa hc dinh ng vi i tc chu u bao g m Tp Thy ; Tp z Thu v Tp hr se Mch). M r hi ln cho Vinamilk, nng tm nghin cu v ng d g v h vc: khoa h i h ng vi cht v vi sinh. Li th v quy m v kinh nghim Vinamilk th hp v th tr g s i t N h , vy g ty hiu r h phi g p g th hiu g i g ty s xut r hiu h g i s ph kh h u g vi i th h quy xt v gi tr t i s , th ph v g s xut h h yu t qu tr g ht t s kh bi t gi inamilk v i th h tr h kh i ng qun l g ty h gi bi bi i g qu ki h ghi , bi t b i Kiu Lin - Ch t h T ki t g gi truyn c h g v h h g g pht trin c N tp h rbes xp v tr th tr g h s h 50 n doanh nhn quyn lc nht h u qu , 1 tp ch Corporate Governance Asia (Tp ch Qun tr Doanh nghi p (DN) Chu ) - mt tp ch uy tn v qun tr DN, tr s ti H ng Kng (Trung Qu c) vinh danh b Mai Kiu i " h o DN xut sc Chu ". Ti 1 , b tip t c tn nhi m bu lm Ch t h T
28
ki T g gi c nhi k 1 -2016. Tnh minh bch trong qun tr doanh nghi p c N h gi rt , y g khi phiu N c cc nh u t , c bi t l cc nh u t c ngoi rt hung. hi ph bn hng Khi i i k kh g th t g gi b b v hi ph gi v n th c g ty bu phi ct gim chi ph ti mt s h g kh , iu y gii v s t tr g hi ph b h g v hi ph qu h ghi p tr t g h thu g y g gi i
II.2.2. hin lc hin ti the c tiu ca cng ty l t i h gi tr ca c c pht trin kinh doanh da trn nhng yu t ch lc sau: Cng c , xy dng v pht trin mt h th t t nht cc nhu cu v tm l tiu dng c g v the ui chin
Pht tri th g hi u i i k th h th g hi u i h ng c uy tn khoa h c v g ti y nht vi m i g i dn Vi t Nam thng qua chi c p dng nghin cu khoa h c v nhu cu i h g c th c g i Vi t N pht trin ra nhng dng sn phm t i u ht h g i tiu dng Vi t Nam b t , x y g, g th g hi u hi ti u t rng sn xut kinh doanh qua th tr ng ca cc m t h g c gii kht t t cho sc kh e c g i tiu g th g qu th g hi u ch lc VFresh nh p g xu h g tiu g t g h h i vi cc m t h g c gii kht n t thin nhin v t t cho s kh e g i r g, h v ph kh i th g gii kht
T to ra chi
Chi
29
Cng c h th ng v cht ng phn ph i nhm ginh thm th phn ti cc th tr ng m Vinamilk c th ph h , c bi t l ti cc vng nng thn v th nh . th ph hi ti r g th th y v
M r g ph vi h th g ph ph i h t g th th ph , i i k t s g s ph g ht hi b t th h qu
Khai thc sc mnh v uy tn c th g hi u Vinamilk l mt th g hi u dinh g uy t kh h v g ti y nht c g i Vi t N chim h t ht l 35% th phn ca th tr ng sa bt tr g v g ti. g hi u h tr h vi h
Pht trin ton di n danh mc cc sn phm sa v t sa nh h ng ti mt ng khch hng tiu th rng l , ng thi m rng sang cc sn phm gi tr cng thm c gi bn cao nhm nng cao t sut l i nhun chung ca ton Cng ty; Tip t g g u qun l h th ng cung cp; Tip tc m rng v pht trin h th ng phn ph i ch ng, vng mnh v hi u qu; Pht trin ngu n nguyn li u m bo ngu n cung s t cao vi gi c h tr h v g ti y i nh, cht ng
Ni h gu u g guy i u, h h ph thu v gu guy i u hp khu, hi i h h th g s xut h, x y g, u t th h g t h th g h y s xut h thy hi Vinamilk kh g h h th ph tr g g thi xu h g h g xut khu r th tr g g i h c chi c gi trong thi gian qua ca Vinamilk (v g p ng): S nh trong chnh sch gi
Bt chp cuc chy u i nhun ca cc hng sa ngoi, Vinamilk v n duy tr gi bn nh t gi 8 n nay. Hi n gi bn ca Vinamilk trn th tr ng ch bng khong 1/3 so vi gi sa ngoi. Vi gi sa hi n nay, Vinamilk chp nhn gim li ho b p t vi c kinh doanh nhiu dng sn ph kh h u chia s gnh n ng chi tiu vi g i tiu dng, ch khng l . h h s h t tin h c cht ng t t h
30
Khi sn phm hi n ti c gi tr nh v tr g t tr g i tiu dng cao th vi c nh v sn phm mi hon ton thun l i. Mt lot nhn hi u c i i k c nng cp h : ie ie ph sa non colostrum ca Vinamilk, Friso ln Friso Gold, Dumex thnh Dumex Gold. Chnh sch gi guy gi h g ht g h Cc sn phm c gi tr nh v thp th Vinamilk s dng hnh th nh v gi tr cao h h g gi guy gi in hnh l vi nh v dng sa ti t trng v sa chua. Chnh sch gi thu mua ca Vinamilk Ch tr g a Vinamilk l vng nhiu ng c , kh g th h , iu ki h u i t t h g vn chuyn xa th gi thp h ng thi u iu chnh gi thu mua theo ma v v tnh hnh gi sa th gii. II.2.3. hn tch im mnh, im yu ca Vinamilk N t N o n ng p ung Nh hi u i S n ph m ph ph ik n g g vi 1 i sp s kh h u
S n xut vn hnh
the T qu
1:
Phn phi
g v hi
i vi
h ph
ph i v
h ph i : g i r g khp , i g b h g ki h ghi kh g ph t h th tr g i g qu b h g h g h v th v g
31
Truy th g : i h h th qu g h truy h h, pht th h, b h , qu g g i tri, s g t v i t u h g h g : t h h t g v i h g g, x hi h i ik t i g tr , th g i p s t i guy ht 1 thu h t g ti kh h h g T tr ng chi ph qu N tr bnh khong 2.4% s vi 1 Tng chi ph T tr h thu s 11 ng trung
g hi ph b h g tr h thu th t g t 8 11 1 , tru g b h gi i n d kin khong 9% (so snh vi t tr ng 2 con s nh g tr c). huy gi i h ng dy dn kinh nghi c to to Ng v kh trnh k k t h p tc qu c t v nghin c u v ng d ng khoa hc dinh ng. iu 1 t N u i 11 u v n ca VNM ch yu c ti tr t ngu n v n ch s hu, nn cc ch s thanh ton ca Cng ty kh t t. Cc ch s :
Nghin cu
Sc mnh ti chnh
+ Thanh ton nhanh: 1,42 + Thanh ton hi n hnh: 2,47 + Tng n /V n CSH: 0,31 + Tng n /Tng TS: 0,23
T chc
Ln o
32
tr t n n t qu n N ung n g
3. S ph hp v ngun lc Cc mc tiu v chnh sch c ph h p vi ngu n lc ca cng ty so vi i th Thi im ca mc tiu v chnh sch c phn nh kh 4. Truyn t v thc hin Cc m tiu c thu hiu bi nh g g i thc hi n khng g th y i ca t chc
33
nng p
t tr n
T g tr ng cng ngnh
T t g tr ng ca Vinamilk hay Dutch Lady trong nh g qu t g g vi m t g tr ng ca ngnh, vi mc trung bnh kho g tr g gi i n 20052009). Ngnh sa ti Vi t Nam hi n c t t g tr ng nhanh v nh. Tuy nhin, cc cng ty trong ngnh phi r hi c c h tr h g x nh v th ca mnh trong ngnh. T g tr ng th phn h th ph g pi hi g i k v th th ph s tr g g hiu g ty h tr h i g b y Tuy hi hi u th p hi y i i k vi th ph v kh 1 i ik th ph s u g the , k ries iet T tr y ut h y iet ever ge t th ph y h h h i i th h tr h ht i vi T True tr g s u g
34
T g tr ng v kh
g huy ng v n
Gi i - 11 i thi k h g ki cho Vinamilk vi t t g tr g kp GR tr h thu t 8 v tr i nhu gp t ; h g t ng nht i hu r g NR vi t g tr g kp Tr g gi i 11-2016, chng ti d ph g t t g tr ng kp c h thu t v N T t 1 u v n ca Vinamilk ch yu ch s thanh ton ca Cng ty kh t t. Yu t ng g p c ti tr t ngu n v n ch s hu, nn cc
h g ty ki h ghi , t i g i g huy gi t ti ti v th g qu h g tr h h p t qu t i g b h g ki h ghi Tng s CBCNV kho g g i. Cng sut nh my : G y i i k quyt h u t y huyn cng ngh hi i h g u th gii hi n nay l ly tm tch khun nhm cnh tranh vi S t i TH True Milk. Sn phm ca dy chuy y "S t i 1 th h tr g Vinamilk" T h g ph t h tr th r t r h g i h v im yu i ik h s u: im mnh: Quy m to ra th phn ln hu ht cc phn khc sn phm sa v t sa. Vinamilk l mt th C kh M g g hi u ln, c uy tn. g h h g n gi sa trn th tr ng. i phn ph i v bn l rng ln.
35
C cc m i quan h i tc chi
im yu: Khu Marketing ca cng ty v n cn yu, d h t c mt th g i p hi u qu qu g b g i tiu dng v nh g im mnh ca cng ty. Nguyn li u phn ln v n phi nhp khu. Gi thnh cc sn phm t sa hi n nay nu h s s h vi c pht trin trn th gii v g m kh iu ny khin cho mt ph i t ng g i tiu g tr g c c th tip cn vi cc sn phm ny. Th phn l , th g hi u m h h g u so snh v gi c th cc sn phm ca g ty h t h nh tranh cao so vi cc sn phm khc. nt trng v P E S.T.E.L)
II.3. P -
C n tr Pol t s
i vi g h s th i tr g h h tr t g i h, kh g th h h y quy h h h s pht tri g h s iu y t hi h g h s i t N pht tri h c chnh sch h tr c Nh c: cc chnh sch h tr trong vi c khuy kh h h u i v h bin b s h g i nng dn t iu ki n cung cp nguyn li u u vo cho cc cng ty trong ngnh rt ln; cc chnh sch hot ng ca chnh ph trong vi h sc kh e, ch g suy i h ng, khuyn kh h g i dn dng s ci thi n sc kh e, vc dng, tr tu cho tt c m i g i c bi t l tr nh v g i gi; cc chin d ch u ng, pht sa mi n ph ca cc cng ty trong ngnh cng gp phn to nn mt th tr ng ti g h g h sa Vi t Nam. i t N gi hp T hi gi p h h ghi p s i t N hi tip gu u g guy i u s t g i vi gi r h khi h g r thu qu gi bt Tuy hi b h i h hi ph guy i u th h ghi p s tr g g phi ph g i guy v h tr h th ph tr s x hp v th tr g h g s g i
-
n t E ono
iu y h h g thu i h g h s i tN khi thu hp b h qu u g i b s t g tr g thi gi ti hu u tiu g s th s t g th tr g s i t N v t th tr g y ti g Tuy hi th tr g t gi h i i v i sut h v y tr g h g kh g h g y h h g h t g h ghi p s iu th hi bi g t gi h gh gi i -2011) (N 2006 = 100%) s g ph g v t gi th s g y i g ph g
37
T gi h i i tr g h g g y xu h g t g, iu y t t p kh hi ph u v h ghi p s i t N v gu u g h yu h ghi p y t g i h ph t h b trn. Tr X So l ki h t hiu kh kh khe h i vi s ph bi t ht khi tr th tr th g ti v s ph s g t e g h g thu h hi y th g i tiu g g y v gi , ht g g h th g ti g hi y tr gp h hi u s h h ht h e i e gb i h g tr kh h s xut kh h u v h g i tiu ph
Tuy hi , g h s
s ph tiu g thit yu i vi g i s gi h h th h
vi u th
s tr, t ti tr v i h g
hu g s ph
38
C ng ng T
nology
i vi g h s i t N th g gh s xut hu ht hp t g i, tuy hi i h ghi p i h g ph g th , b quyt kh h u ht g s g kh h u Tuy hi g u r g kh h h g hi y g h qu t hiu h v yu t ht g g v yu t i thi g gh s xut g gi p h chi ph h t g gi th h s ph s thp h tr g iu y g y t p h ghi p s ghi u t ti g gh i hi i h
-
y h
nt
t yu t i tr g th i t N kh hu th u i b s gi g hi t i tuy hi ht g v s g kh g b g gi g i h h v vy h ghi p g h h gi h ti h h hp i g h i t i gi g t s gi g b g i i thi g sut g h ht g s Tuy hi iu h ghi p v h gi h phi b r kh hiu thi gi u g h hi ph h vi qu h s g h i t gi g b y h ph h p vi kh hu, i tr g i t N
39
Ng i r , hi y h h quy v g i g rt h v b v i tr g, u h h ghi p s h th g x ht thi tr g qu tr h s xut th h gi h h i h qu t g h u t g h vi x ht thi tr g qu tr h h u i b iu y kh g h g y hi i tr g xu g qu h t g guy xut hi i b h kh g y truy P p lut L w Ng h s kh g h u hiu t g, h h g t ph php ut Tuy hi xu h g y th th y i tr g t ti khi ut gi i b h hv r t s iu h h i vi vi i yt gi b s hi y II.3.1. Ma trn EFE Vinamilk Yu t n ngo Trng s p h g i tr g s TH True Milk p h g i tr g s
0.07 0.10
3 3
0.21 0.30
2 4
0.14 0.40
0.10
0.40
0.40
0.07
0.28
0.28
0.05
0.15
0.15
40
0.05
0.20
0.15
0.03
0.12
0.09
0.05
0.10
0.10
0.10
0.10
0.10
0.01
0.02
0.02
2 2 2
1 1 1
13 Gi x g, i ,
14.Li vay cho hot ng sn xut cn cao ( 15-1 15.S xut hi n ca cc sn phm thay th ngy cng nhiu ( thc ph i h ng, thu c b,v.v..) 16.S gia nhp ca cc tp s c ngoi lm gia t g nh tranh trn th tr ng sau khi Vi t Nam gia nhp WTO
0.04
0.08
0.08
0.02
0.04
0.02
41
0.04
0.04
.0.04
2.88
2.65
II.3.2.
Ma trn CPM Trng s 0.17 0.10 Vinamilk p h g 4 3 i 0.68 0.30 TH True Milk p h g 3 3 i 0.51 0.30
Yu t t n ng t n t th ht ph g ph g ph i s
Gi h tr h Ngu i u u g guy
0.08 0.12
3 4
0.24 0.48
2 4
0.16 0.48
rketi g, b h h h T i h h
qu g
0.15
0.30
0.45
0.05 0.08
4 3
0.20 0.24
2 2
0.10 0.16
4 4 4
3 3 3
Tng s
3.44
2.91
42
III.
III.1. P hi
i k the ui: h tr h v
III.1.1. hin lc xy dng thng hiu TH True mi k tr g h p i h h v p g hi x y g th g hi u ht g the h - er eive u ity y t tr g h g th h t qu tr g t G tr th g hi u - r quity y ph t h the kh h sau: Mi quan h gia Actual quality (cht lng tht) v perceived quality (cht lng theo c m nhn)
Ti i t N , u h i i k k th g tr th tr g s , k s u TH True Milk phi h r h h t g gi g i tiu g h t s ph kh bi t vi t t g t gi u tr i T True i k vi y rt t t b g vi hi h t s h Vi mt h g tr h qu g b i k PR nhn m h n yu t sa s h, T True i k phn no t c khc bi t ha vi nhng nhn hng sa khc trn th tr ng. ng thi, yu t s h g rt g gi i vi g i tiu dng trong thi bui m i g i u lo ngi tr c nhng v v v sinh an ton thc phm. t v tnh bn vng, nu mt th g hi u c cht ng theo cm nhn v cht ng tht giao thoa tuy t i vi h u, th g hi u i th y t khi g t hi th h g b u ik g g g t iu y b g t hi s ph ph h p
T true -
th g i p truy th g T qu g tivi, b , p ster h y R u h h h h h v th g ti v tr g tri u i b quy ht g N ki r g tr g tri u i b th h b, b h t t v ghe h z rt the tiu hu u t Tuy hiu ki h g h h r g th g ti y b quy y h h 1 vt ht t ht T True i k g iu t s ph h s tht : T tr g tri u i gii th h h t s h a khch hng
43
iu T True i k g th hi g i hi gi h i th ti ph g ree tive i The , T True Milk tuy b t t h th g th g s ph s s i i k h y ut h y g s h h kh g i tr g s h h th vi phi tuy b iu y tr truy th g i h g T true i k i tr t b s vi i th h i ikh y gi v h g ty u ti tuy b h s s h Nh th qu h vi g y ti g v g v b truy th g tr g vi t s kh bi t h v h h h tr g t tr g i tiu g III.1.2. hin lc sn phm TH True Mi k h tr h ht gi h v tr u tr hi y h ph kh th ph s t i vi s ph : t i s h T true Ngu guy ik: i u ht g t tr g tri b s g gh h g u h u u g h ghi p s
xut h bi b g
S dng bao b ca Tetra Pak, tp Thy in chuyn sn xut bao b bng giy carton hi Nest , , i i k, if u g b b Tetr k. p h g h qu t t b g h g h g : i h s v v si h h tiu
ph T True Mi k t th ph t h hu s h.
Tp T u t hv t h th g qu p v quy tr h s xut khp k , g b the tiu hu qu t t kh u tr g , x y g hu g tri, h bi th h b, qu th y, h bi v g gi, h kh u ph ph i s ph t y g i tiu g t tr g tri quy Ngh vi t g v Ng h g ht g N h h th h ti huy Ngh , t h u t 1, t The b Thi g - T g Gi g thi h t v u t t i h h , th tr g tri i t h
44
g ty g u t t h th g vt s t g: trung tm vt s c vn hnh t g v c qun l vi tnh ha ca Afimilk (Israel). H th ng ny cho php kim tra cht ng sa t ng, phn loi s kh g m bo cht ng v ngay lp tc ngu n s y c loi thi. Cch vt sa t ng bng my mc hi i y hn ch nhng b nh ph bi i b h vi v , ng thi g gi p vi c kim sot thnh phn cht g s th hi tri t Nh pht tri s ph t y g i tiu hu i h g b T True g h h h g, rt t v ti i, T
45
y sa AfiLite mt y s ng, thnh phn ca sa, chnh xc v hi u qu c y ban Qu c t v u tr d li u ng vt R th g qu , phn mm Ideal h th ng nhn dng da trn vi c lp th nhn dng cho m i con b. H th ng ny c h h x , m bo s li u thu thp g ti y.
Nh vi s xut: g ty g s dng kho g g ph g h tt c cc b phn vi thu nhp thp nht l 3,2 tri u g g h vi h g bi huy gi v g v k thut h u i b s Israel.
Ti s n t chc
th i T i s v h h g h ht hi y T True i k h h th g hi u s s h T True i k tuy b nh v ca h sa s h ht ng tht ca TH True Milk khng khc g cht ng c i th. Ci h c s kh bi t ny l nh s t s h the m nh a cc b m khi h ch n TH True Milk cho con mnh (cht ng theo cm nhn). nng v s tinh thng i gi hp g h kh g u, kh g hiu i th v h h i, ki h ghi h g T True i k g g g kh ph h g h i y b g h thu huy gi h g , tuy qu , h g h vi hiu ki h ghi tr g g h s , i h h h b h t mua quy trnh c sr e , m bo s tun th g quy tr h, TH True Milk thu nng dn v chuyn gia ca Israel v h h y v h ng d , t g i Vi t Nam. Thnh tu T True i k to ra cho mnh mt g i ri g i n ti, ngnh sa Vi t Nam phi nhp sa v pha ch thnh sa hon nguyn ti 72%, thi im ny l 72%. Cn TH True i k i tr t ng ring l l nui c , mua b v, mua quy trnh v bo v tnh v n ton c thi hi cung cp sa sch. Lin minh, hp tc g ty qu qu tr v gi : fiki t th y , sr e v Tr g tri T tr tip qu bi h i qu tr b v T t y ets New e h , h g t v gi g b s t t ht h gi iu ki n ngu n lc Cc ngu n lc nu trn hon ton khng kh bt h c h g kh g phi doanh nghi p g h h r c cc ngu n l , g h vn d g R h th g hi u ca mnh. iu to nn s khc bi t ca TH True Milk vi cc sn phm khc. Kh g h tr h h tr h g ty tp tru g v s kh bi t i vi T True Mi k th hi h h v hi ph . N g i g ty g h h h g x h g i s u: vi
hp khu b t New e
h g
47
i u h h s b vi
bit v ht g tr h th
g, t tiu h g s xut hi
ht i
N g kh bi t th thy u s vi i th kh tr g g h s th t tr g h g g i hi y T True i k t r th h g v s xut s ph ht g v s h g h g th hi tuy h i xut hi tr g kh g g y h g T True i k h h h g x y g th g hi u h, khi g ty kh phi h g III.2.2. ik g - S non tr yu: b h h g h g h h s u: t h, g i h, T True
i gi hp g h s kh g b u T True i k h th t h y ki h hi th i u vi bi g bt g tr th tr g Th v s tr g h h g ki h ghi s xut khi T True Mi k yu th h s vi h ghi p s i v ki h ghi v s th h th , ti h th g tr g s xut C u vn np t u vo n v y Kh vi i th h h h i i k, T True i k u v t tr g vay kh cao (vo khong 60%-2011 iu khin g ty h u g h ng kh g h v p i v y tr g b i cnh nn kinh t hi n nay. Do vy khc phc h im ny TH True Milk cn c nh g b i thn tr g h tr g t g i, th tin hnh c phn ha TH True Mi k gi t g th v kh g t g qu hiu ri ro lin qu n vay n . Nng l s n xut t ng p ng p n u u t trng s hu h th g tr g tri hi i , ti ti h g vi s g b h v kh g ,v h g gi r g gu u g y s kh g p g hu cu tiu th s tr th tr g u T True i k h h t v gu u g nguy i u y Trn thc t, h ph t h b tr , s ng sa sn xut trong c khng th p g nhu cu tr g c. Chnh v th TH True Milk cn phi c
48
nhng bi php gi t g g sut, m rng quy m trang tri nh nu mu n m rng thm th phn ca mnh.
gi t g s
ng
49
III.2.3.
n i u u v b 0.08 4 0.60
g hi u s s h
kh h h g bit
0.10 0.05
4 4
0.40 0.20
0.05
0.15
0.08
0.32
g i tr g g i
0.05
0.15
g gh
s b hp khu t
0.08
0.32
g thi t
0.05
0.15
s kh h h g
0.08
0.16
50
h xut
0.05
0.10
hiu v
0.10
0.10
s vi s ph ht s vi s
0.10
0.10
y h b v t
hp
0.04
0.08
u i b s
0.04
0.04
0.05 2.32
51
III.2.4.
hui gi tr : Chu i gi tr
gin
t g h h
g gh s xut khp k , s g h th g t g tr g s xut t v g i
gh th g g h tr g u tr v v huy h bi
y g h th g ph ph i ri g kt h p k h ph ph i hi , hi h qu g s s h
Ngu h ht gh th g qu th g ti SAP
t g b tr
52
Hot ng n
ung
ot ng t
tr t ng tr
ot
y u t t t
ng
g ty ti -C ng ng 1. Logistic u -T s n xut ngun -Xy d g Tr g tri b s , b gi ng nhp vo cung nguyn liu huy Thi , t h Ngh +Chu trnh SX khp kn ngo i hon ton v i s g -Ti p chnh (s a) theo tiu chun qu c t ( inbound t u t nng t g b logistic) +Mua cng ngh qun l (2013) v vt sa t ng t Israel: tit g, ti ite, - u i h y ng Ngh An Tate & +H th ng b n c hi n -T s n xut nguy n Lyle, thuc Tp T te y e h 11 i (3 b n) l u ng -N n s -Ngun t n : th hp khu kt h p K h p g t vn -Kim sot ngun thc vi h th g h bi h h g ty h u i b sa vi n o n -Ngun n ung : c ly s g Afikim (Israel) , qu 1 b l c, c h th ng l c ct p sut +Tuyn dng cc nhn cao s chuyn v qun l v -Sa vt c s c chuyn 4 b nh c dung tch 1000 lt. Qua nhng c c l c chuyn dng s l c th ton b nhi t C r i i qu -B o qu n v Vn h th ng lm l h i v b cha ln vi uyn nhi t t 3- C. S c chuyn sang cc xe b n bo qun l h v huy h y h bi h s b t New Zealand v Israel. -C s h tng +Trang tri quy m ( tng gi tr d n vo khong 1,2 t g c xy dng v hon thi n
-Hc h i v lan t a +C cc chuyn vin c ngoi lm vi c +Qu g i c kinh nghi m trong ngnh sa -Lin kt dc: Cc hot g h u i, sn xut, ch bi u nm gn nhau -EOS
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2. Vn hnh (Operations)
-S n xut v ch bin
-Sa s c ch bi v g gi ti nh my C s h tng: Vi t M t ti g Y (Gi nh) H th ng dy -Thng 11/2012 TH s v vn hnh nh chuyn ch bin x l v my sn xut sa hi i ca chnh cng ty g gi sa hi i ngay ti Ngh , Ngh An vi cng sut Cng ngh 600 tn sa/ngy. Dy chuyn sn xut t -S dng bao b ca Tetra Pak, tp Thy ng in chuyn sn xut bao b bng giy carton Nhn s
-Th ch: Thu nhp khu bao b vo trong c. S dng khong 900 lao g ph g v mt s chuyn vin t c ngoi
-Thu gom
- v ph i
-Vn t i
-Phn phi
s xut ti h y g Y s C s h tng t tr tr g t thi gi g , r i (Gi nh) H th ng nh huy b g xe ti i ph kh u tr t chun h h (gi h i g xe -Ch yu s g xe ti v huy vn chuyn sn ph n i xe ca cng ty ( gi h u g ng i ph ph i chuy s ph th tr g tiu th g Cng ngh kh x Ngh th tr g tiu Cc b u tr sa bo th h h th h ph ) qun sa nhi t t i u - h ph i tr tip h th g T True (3- C) rt v t s i ph ph i .
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-Qu ng co
- u h h th : qu g tr tivi, b h , p ster g i tri, b g hi u ti i , h g ph ph i, website g ty h y h t g R u nhn mnh hnh h v th g ti v yu t v si h t th ph hi h t -Gi s ph cng ty tr website h h th
Nhn s: Tuyn d g h vi iu hnh cp cao t i th ( TGD TH True milk tng l ph TGD Vinamilk) C s h tng H th ng ca hng TH true mart ( 100 ca hng)
-Hc h i v lan t a
og
-Phn ph i SP thng qua h th ng bn l TH -Xy dng knh phn True mart ( 100 ca hng) v cc knh phn phi ring ph i khc 5. D v (Services) rt c Ngn hng TMCP Bc Kt hp v i ngn hng TH true pht hnh th thanh ph i h p vi h th ng ca hng bn l TH true mart ca Cng ty c phn sa TH pht hnh vi ton nhiu u i v t tri. Khch hng s c h ng nhiu l i h u i khi s dng th th h t h , ch v h : sn phm s t i sch TH True Milk, rau sch, th t c qu sch...
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True
gisti u v th hi n qua n lc tp trung, t g h g h t ch u vo cho sn xut. Chi c kinh doanh ca TH True l to ra cc sn phm c cht g v t iu g ty tp trung qun tr v m bo cht g u vo thng qua cc hot g h x y ng trang tri, mua con gi ng cng ngh , tuyn nhn s t g i v v Gi tr m TH True Milk to ra trong hot ng chnh ny chnh l s khc bi t ngu n nguyn li u u vo. So vi s cc doanh nghi p sa khc v n thu mua ngu n sa t cc nng h nui b sa, nhp khu sa bt han nguyn t c ngoi bn cnh t h u i b y sa d n cht g g h i v s kh g g u v kh g c t t g h guy hi m cc mm b nh do cc h nng dn khng quan tm h sc k , TH True Milk ch s dng ngu n cung sa t chnh trang tri nui b sa ca mnh vi b hp t New e c qu v h s bi cc chuyn gia t Israel v New Zealand, cng vi h th g s vt cht trang thit b hi i c mua t c ngoi nh m bo cht g u vo lun mc t t nht. Trong hot ng m rketi g v b h g, gi tr m TH True Milk t r c thng qua cc chi c qu g h nh cht ng sn phm thng qua vi c kim sot gt gao cht ng u vo v xy dng h th ng phn ph i ring TH True Mart phc v khng ch phn ph i cc sn phm sa hi n ti phc v cho chi c pht trin cc sn phm mi c g ty h : r u, tri y, h thc qu g g g t trong cc im mnh ca TH True Milk, hi n nay ngoi TH True Milk ra th ch c Vinamilk v Dutch Lady l thc s ch tr ng v marketing cc sn phm ca mnh.
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IV.
IV.1. M trn SWOT C HI (Opportunities) 1. T trng v n n t nng tng trng (57%/n 2. n t n tr n n 3. Ngu n ung nguy n vt l u trong n t n (s t % n 2020 4. C u n s n tr v t tng n s t ng 5. T u ng s tr t n t n u u t t yu IM MNH (Strengths) 1. T ng u s s SO THCH THC (Threats) 1. T ng u t u ng ngy t n
2. n ng t g g y n ng n p u vo 3. Cn tr n t trng g y g t tr n
4. T ng ng o ng n t l n p u vo v p ot ng 5. L sut ng ST o v y n
S4S5O1O2 : r g S1S4S5T1T3: T p trung h th ph s t i 2. C ng ng s n xut n th ph hi n ti, kh i th th chi i khu vc nng thn) i th kh , g (cng ngh mua t Israel v ph g hi u sa sch t s S1S2S5O2O3O4: y g th New Zealand) g th g hi u s s h ti t g g i tiu 3. C ng n p v g (thng qua h t ng p tr v sau (xy dng Pht trin dng cc sn mi marketing). g th g hi u TH (cc trang tr ly sa v h sn phm t s h y urt, S2S3T2T4: Ci tin dy thng phn phi ring) ph mai, s hu ,v v chuyn SX hi n ti tinh 4. T p n ng ty hin ti hi ph s xut, gi hi ph s gi t ng i v ng S2S3O2O3: Gi hi ph qu b g h r ng (th phn 33%-n 2011 xut hm gim gi thnh to nhn lc hi n ti thng t g sc cnh tranh bng cch 5. C t ng p n p r ng u t y huyn ch bin c qua h c h i cc chuyn gia c ngoi. n n n p n p mi v u t to hun truyn t ng (100 ca hng luy n nhn vin TH mart trn c n c)
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IM YU ( Weaknesses) 1. C s t ng u ng
WO
WT
W1O1 : y g h th g W1T1T : Th h p tru g hu i, h s kh h h g t hu i, h s kh h 2. ng l t v n uy tr v t kh h h g T T : i h h ng s n xut oanh nghip h g tru g th h W2O1O5: Thu h t h s u g g b g i tr g ch m i xut hin trong 3 n i th bng cc chnh tr g h p thit Thit k tr l y g bng. h g h p g u g g i 3. H t ng s n xut t sch phc l i 1 : Thu h t h h p ng t n u u v u t gp v r g W4T4T5: e xt t gi kh g s xut g ty hi ph kh g thit, x h y ph g 4. C u vn n t n s (mua thm b, dy chuyn sn s xut kh g hi u qu. C ng n u vn v y ( cu n/ xut mi) phn ha cng ty tng ngun vn vo kho ng 60%-2011) s n lng (s lng n hin ti ch t 22000 con) IV.2. Ma trn SPACE V tr chin lc bn trong Sc mnh ti chnh (FS) Doanh thu Kh g th h t ( gi nh) m s V tr chin lc bn ngoi S n nh c trng (ES) -2 -5 -1 -2 -1 -5 -1 -2,42 m s
+6 S th y i cng ngh +5 T l lm pht +5 S bi i ca nhu cu +2 Phm vi gi ca cc sn phm cnh tranh +2 Ro cn gia nhp ngnh +4 p lc cnh tranh +5 co gin ca gi theo nhu cu +4.14 Tng m trc Y: 1,72
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V n lun chuyn ( gi nh) T l n trn v n c phn S d dng rt lui kh i th tr ng Ri ro trong kinh doanh Vng quay hng t n kho Trung bnh
Trung bnh
Sc mnh ca ngnh (IS) -2 M t g tr ng ti -1 Mc l i nhun ti -1 S nh v ti chnh -3 B quyt cng ngh -5 S s dng ngu n lc -5 Qui m v n -2 S d dng thm nhp th tr ng -2 S d g g sut, cng sut Trung bnh g g +6 +6 +5 +4 +5 +2 +5
Chu k s ng ca sn phm Lng trung thnh ca khch hng S dng cng sut cnh tranh B quyt cng ngh S ki s t i vi nh cung cp v g i phn ph i Hi nhp d c Trung bnh
+5 +4,75
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6 FS 5 4 3 2 CA -6 -5 -4 -3 -2 -1 1 -1 -2 -3 -4 -5 ES -6 1 2 3 4 5 IS 6
Nh vy thng qua xy dng ma trn v tr chi v h gi h t ng (SPACE) da trn cc thng tin v doanh nghi p T True i k v i tr ng ngnh, kt qu cho thy cng ty T True i k g i th t g i v ti chnh (2,13) v nm trong ngnh c t pht trin h 1, Nh vy loi chi c ph h p cho TH True Milk l chi c tn cng, bao g m cc chi h : th hp th tr ng, pht trin th tr ng, pht trin sn phm, kt h p v pha sau, kt h p v ph tr c, v v T True i k g v th t t tn d g im m h b tr g tn dng hi b g i, v t qu im yu b tr g v tr h c cc m i him h a t bn ngoi.
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IV.3. Ma trn chin lc chnh (Grand Strategy Matrix) S dng ma trn chi c chnh, h x nh T True i k g m v tr G t I, tc v tr chi c t t. L do v ngnh sa l mt ngnh v n cn c nhiu ti g pht tri h ph t h tr g phn trn, ngoi ra TH True milk m c d mi xut hi n trn th tr ng khng lu (ch trong kho g tr li y h g h h chng chi c ch dng trn th tr ng vi 33% th phn s t i h ng sau Vinamilk v Dutch Lady) cho thy cng ty c v th cnh tranh mnh trn th tr ng. Nh vy TH True milk s phi tp trung vo cc chi c thu g t . S tng trng nhanh chng ca th trng c t II c t I - Pht trin th ph hi n ti, kh i th th ph i khu vc nng thn) thng qua marketing y g g th g hi u s s h ht trin dng cc sn mi g th g hi u TH (cc sn phm t s h y urt, ph mai, s hu ,v v - Gi hi ph s xut hm gi gi th h t g sc cnh tranh bng cch u t y huyn ch bin c mi v u t to hun luy n nhn vin c t III c t IV
V tr cnh tranh y u
Cc chi
c la ch n
Qua kt h p cc kt qu t cc ma trn SPACE, ma trn chi c chnh v ma trn SWOT, nhm quyt nh la ch n nhm chi c SO t ma trn SWOT do s ph h p ca cc nhm chi c ny vi kt qu ca ma trn SPACE v ma trn chi c chnh. Cc chi c ny bao g m: Chi c pht trin th tr ng hi n ti : Tn d g u th hi n ti c g ty h sn ph g h ng trn th tr ng cng vi mt h th ng phn ph i hi u qu, kt vi vi hi h t h h h h h tr h, t h h s h t g n s pht trin ca ngnh s , u dn s tr ha h n ti g hu u tiu th sa cn rt ln v cc sn phm sa ngy cng tr nn ph bin v thnh mt nhu cu khng th thiu c g i tiu dung nhm pht trin th tr ng hi n ti ca TH True Milk. Chi c pht trin th tr ng l chi c tm cch bn cc sn phm hi n tai trn th tr ng mi: + Tm kim th tr g tr TPHCM. a bn mi g i th h ph h Ni,
+ hi gi: p ti, v u 1 khi T true i k tu g r g s ph i, gi b u th s h gi h s vi t b g hu g h g s u phi h gi th h v t g gh h i i h t s vi s ph h tr h Tuy hi , v i h , s t i T true i k v h g s ph kh phi gi gi ti gi ph h p h hiu kh h h g hu u th tip vi gi gi th h th hi g s gt t + hi x ti s ph : th g qu qu g , b h , , t i tr h h g tr h truy h h, tre b gr tr g ph , p ster, h h th g i p v v t v si h th ph , yu t s h s ph T true i k v h t g x hi, R kh h tip t th hi v r g h g tr h i h g h h tr e , h si h, tri kh h h g, i y T true i k g th hi t t h t g ph s g h h h s vi i th, uy tr th g xuy v t g g h t g Tuy hi , T true i k g thiu h g tr h khuy i, hi y v h gi h g g h g tr h khuy i k the
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hi
pht tri s ph
Tm kim cc nhm khch hng mc tiu mi g y a bn th tr ng hi n ti: c s ph hi ti T True Mi k h s t i, tp tru g v h kh h g tiu tr e v th h thiu i TH True Mi k g , g ht g s ph hi ti g thi, phi pht tri h g s ph i hi pht tri s ph p g ph h p hu u kh h u v s ph s v t s g i tiu g h g h i t g kh h h g vi tui, hu u, v thu hp kh nhau. Nhm gi t g th ph s ph kh t s v t ki kh h h g i h cng ty. Chi c pht trin sn phm mi Chin c pht trin sn phm mi tn d g hi i tr g b g i h t h hnh chnh tr i h, hu u tiu dng cc sn phm sa cn cao so vi m t bng th gii g h i th ca chnh b th T True i k h th g hi u sa sch hi n c, h th ng my mc cng ngh hi i nhp t cc qu c gia c ngnh sa pht tri h New Zealan v sr e nghin cu pht trin cc dng sn phm mi t s h ph i, y urt, ke v v h t g th h thu g h x hp vo cc th tr ng ph ca ngnh sa thng qua cc sn phm mi ny. Chin c pht trin sn phm mi bao g m cc hot ng: + ht trin danh mc sn phm + Ko dn sn phm xu g ph d g, tr g ht g k h i: b sung thm m u m sn ph t h g t
s ph s t i T true i k h t th p ng nhu cu ca cc nhm khch hng c thu nhp cao, c yu cu cao v cht g The tiu pht tri hu g T True Mi k u g p s ph t s h tt g i i tN th vi gi t g th ph s t i ti ph kh the thu hp tru g b h v thp v iu , T true i k a ch n chi c b sung m u m sn ph t h g, t d g, tr g k h h p ng nhu cu ca nhm khch hng c yu cu v cht ng sn ph thp h vi gi c r h T , ng ty c th g h c s xm nhp ca cc doanh nghi p mu n cung cp cho th tr ng cc m u m sn ph t h g, t ng cht g k h s g g th lm cho khch hng xa ri cc sn phm hi v g ty g h p g c yu cu y i th c th tm cch xm nhp th tr ng. ht tri s ph i: T True Mi k sp g s ph i : t i ti t tr g 1-2 t, s hu u g ti t tr g 18 , s t i ti t tr g b su g vi ht h h tr e , s hu u g e s g, s hu , s t i th h tr g, ph i, b , ke
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i pht tri h s ph , T True Mi k s s h tr h h h s vi i th, g y s p i th, bi t i i k v t khi h r t s ph i u tr th T True Milk u s ph h tr h vi Vinamilk. + Ci tin kiu dng sn ph : t tr g i i bt s ph T True Mi k thit k h h th b g i rt p, hi i, u x h tri tr b b s ph h gi t i i ph h p vi th g i p s h Nh u tr T s h r t s i tr g thi gi ti, g ty h tr g ghi u b b s ph th y i hnh dng, hnh thc ca sn ph v que thu h s , h th y i kt cu, mu s , b b, h to ra s khc bi t ca sn ph u t pht trin nghin cum u m sn phm, mc tiu l to ra nhiu m u m mi ca sn phm. + Tip t u t h ghi u s ph i, i ti s ph hi tr th tr g, bi t pht tri s ph i hiu gi tr s g tr g g1 s ph v n l xu h g h s ph tiu g i hi y Chi c tinh gi sn phm hi ph gim gi thnh sn xut, t g sc cnh tranh ca
Nh ph tch trong cc phn trn m c mt v i th h t h g k trong nh g g y h g t trong nh g im yu c T True i k gi th h sn phm cn cao so vi m t bng chung trn th tr ng (cc sn phm s t i a TH True Milk c gi cao nht so vi cc sn phm cng loi iu ny h h ng khng nh n kh g nh tranh ca TH True milk trn th tr g, c bi t l trong b i cnh g i tiu dng ngy cng kht khe h n c nhng chi c ct gim nhng chi ph nhm gim gi thnh sn xut, t g sc cnh tranh ca sn phm, tn dng im mnh c h h T True i k h s h tng s n c v cng ngh hi i, l i th hi nhp d c v ph tr c v h tr ti chnh t h u t , g h hi ca mi tr g b g i h tri h nhn l g y y g c ci thi n, ngu n cung nguyn li u tr g g y g t g h cc chnh sch pht trin c h c. Cc hot ng chnh thuc nhm chi c ny bao g m: u t h n thi n h th ng t c nhm thay th cho c nhp t g i nui b: mt trong nhng nhn t h h ng khng nh n gi thnh sn xut hi ph cho nhp khu c t g i nui b, vi s g b v kh ng 22000 con v mc gi c nhp khu vo khong 260 USD/tn trong b i cnh t gi VND/USD c xu h g t g tr g thi gian ti. Do vy mt h th ng x l v c s dng ngu n c tr g c l mt vi c lm cn thit, gip TH True Milk gim bt chi ph th h b, v thun l i cho vi c m r g quy h nui b sau ny.
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+ T chc cc kha h , to k g h h vi : T ho s hu nhng chuyn gi tr g h vc qu v h u i b n t hai qu c gia ni ting v h u i b sa l New Zealand v Israel, TH True Mi k g n phi ch tr g to ngu n nhn l tr g c, vi l i th huy gi c ngoi, TH True Milk c th t chc cc kha h c hay cc bui hun luy h ng d n bi huy gi c ngoi ny cho nhn vin. S h c h i v lan truyn l mt nhn t g v i tr qu tr ng trong hot ng ny. Nu TH True Milk thc hi n t t hot ng ny th khng ch tit ki m c mt phn chi ph cho nhn s g i tr g t g i gi p to ra ngu n nhn l tr g c c k g ng gp vo s pht trin ca cng ty sau ny.
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V.
S dng ma tr h x nh nhm chi c hp d n nht trong tnh hnh hnh hi n ti da vo c dim bn trong doanh nghi p h im m h, im yu v cc yu t c i tr g b g i h hng c hi v thch thc hi n c. Kt qu c trnh by trong bng QSPM. Kt qu thu c cho thy trong ba nhm chi c phn tch bng ma trn QSPM th nhm chi c pht trin cc sn phm mi cho tng s im hp d n cao nht (166), k n l nhm chi c pht trin m rng th tr ng (162) v cu i cng l nhm chi c tinh gim chi ph sn xut (148 Nh vy c th kt lun chi c pht trin cc dng sn phm mi l chi c c sc hp d n ln nht v l chi c m TH True Mi k u ti thc hi Tuy hi g u rng s chnh l ch khng ln v s dim hp d n gia hai nhm chi c pht trin th tr ng hi n ti v pht trin cc sn phm mi cho thy y h i hi c kh hp d n trong thi im hi n ti TH True Milk hon ton c th la ch n mt trong hai chi c ny ho g c th kt h p hai chi c ny vi nhau, iu t y thuc vo quyt nh ca nh qun l ca TH True Milk. Mt im hn ch cn phi u a ma trn QSPM d l vi h im s hp d n cc chi c mang tnh ch quan ph thu v ph bng tr gi v s kinh nghi m ca nh qun l, m c d cc thng tin thu thp u mang tnh khch quan. Chnh v vy trn thc t, cc nh qun l TH True Milk c th s h gi v im s hp d n ny hon ton khc bi t vi s i h r
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Cc chin lc c th thay th Chin lc pht trin th trng hin ti AS Cc yu t bn trong IM MNH 1 T u g gu u v b guy i u 4 Th g hi u sa s h c nhiu g i bit s thun l i tung ra sn phm mi Cng ngh sn xut hi i thch h p m rng SX g h ghi u s n phm mi Knh phn ph i ring gip TH True Milk d dng gii thi u cc dng sn phm mi
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C s ca s m hp d n
TAS
Th g hi u s s h kh h h g bit
12
16
g gh s xut hi hp khu t g i
12
16
K h ph ph i ri g T True rt b h k h ph ph i truy th g
12
12
(kh g 1
h g
ca mnh. Th ph t g i hi n ti l s vng ch TH True Milk thc hi n cc chi c m rng th tr ng to hi u qu ngu n nhn lc ny s gip tit ki m g k chi ph nhn cng Gi p g i g hi tip cn v h c h i vi h th ng cng ngh SX hi i hi n nay Doanh thu cao hi n nay gip g ty c ngu n lc ti h h g hu ng l thc hi ph g rng v pht trin th tr ng
th ph t g i tr g g h th ph s t i -2011) 6. Ngu h g g i tr g kh g h g g i
12
12
th g g gh h s b hp khu t sr e
12
12
12
68
12
gim g
Xy dng h th ng x l c ring s gip gi g k chi ph ny to nhn vin hi u qu s lm gim cc chi ph vn hnh ny Chi c nghin cu pht trin cc dng sn phm mi s khc ph h im ny
hi ph v h h h th g u i b s
ph
Cc yu t bn ngoi C HI
69
1. Th tr g ti t g tr g 2. R r v g h s
4 2
16
16
12
C 3 chi u c kh g tn dng t t hi ny
Ngu u g i t g v s g t
16
12
hi ny thun l i cho vi c thc hi n chi c m rng th tr g v gi t g sn ng Lm pht nu gim trong thi gian ti c th s kch thch tiu dng SP sa c g i dn H th ng chnh tr php lut nh gip gim ri ro trong vi c thc thi cc chin c. Thu nhp g i c c i thi n s gi p t g u u tiu dung thch h p cho cc chin
70
5. pht s th gi tr g h g ti t 11.5% )
12
12
6. th g php ut v tr h
h h
12
12
c pht trin v m rng. 8 Tr h nhn lc ngnh s g y g c ci thi n do s xut hi n nhiu cc hng sa ngoi THCH THC T gi gi t g s to p lc ln chi ph th u i b v chi tr ti g h huy gi c ngoi S xut hi n ca cc doanh nghi p sa ngoi m c d lm t g p c c h tr h h g g ng thi e i l i ch v cng ngh qun l
12
9. T gi g i t t g
xu h g
u g hi ti v g i
t g
1
71
Li vay cao s nh h ng khng nh n chi ph hot g g h i nhun ca TH True Mi k, c bi t l khi t l n /ngu n v n cn cao. S xut hi n cc sn phm thay th tao p lc cho doanh nghi p phi nghin cu cc sn phm mi p ng th hi u c g i tiu dng Vi s canh tranh quyt li t ca cc hng sa ngoi th chi c pht trin sn phm mi s hp d h , gip doanh nghi p khai thc c mt th tr ng mi g i tiu dung d hoi nghi nn mt chi c t p trung duy tr pht trin th tr ng hi n ti v cng c th g hi u s hp d h l tung ra sn phm mi
15. S xut hi n ca cc sn phm thay th ngy cng nhiu (thc ph i h ng, thu c b,v.v..) 16.S gia nhp ca cc tp s c ngoi lm gi t g nh tranh trn th tr ng sau khi Vi t Nam gia nhp WTO
TNG IM
162
166
148
72
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