U. S. DEPARTMENT OF HOMELAND SECURITYFEDERAL EMERGENCY MANAGEMENT AGENCY

EMPLOYEE PERFORMANCE PLAN

RATING PERIODFrom: To:ORGANIZATION

THIS SECTION TO BE COMPLETED AT THE BEGINNING OF THE RATING PERIOD

EMPLOYEE NAME SOCIAL SECURITY NUMBER TITLE, SERIES AND GRADEFIRST LEVEL SUPERVISOR (Type and sign your name and date)I HAVE RECEIVED MY PERFORMANCE PLAN AND DISCUSSED IT WITH MY SUPERVISOR(Employeesignature and date)

PERFORMANCE CRITERIA

ALL EMPLOYEES

(Standard)

1. CRITICAL - JOB KNOWLEDGE -

Demonstrates the level of technical competencenecessary to perform the duties of the position. Demonstrates an understanding of theapplicable primary missions of FEMA organizations and how they relate to theemployee's work unit and assignments.

Identify On Target (OT) or Less Than Expected (LTE) for each performance criterion

Projected Date for Quarterly Review

1 st Qtr 2nd Qtr 3rd Qtr 4th Qtr

2. CRITICAL - COMPLETING TASKS -

Assumes responsibility for completingassigned tasks in support of organizational goals and objectives. Demonstrates initiative.Demonstrates a willingness to accept new tasks. Accomplishes work in a timely fashion.

3. CRITICAL - QUALITY OF WORK -

Produces work that is thorough, based inlogic, well-reasoned, attentive to detail, complies with established policies and procedures, and fulfills defined goals.

4. CRITICAL - CUSTOMER SERVICE -

Demonstrates reliability, responsiveness, andcourtesy in meeting the needs of the Agency's and work unit's internal and externalcustomers.

5. PROBLEM SOLVING -

Anticipates and identifies problems and works to resolvethem. Analyzes situations, determines issues, gathers facts, develops and weighsalternatives, and arrives at conclusions or makes recommendations as appropriate.

6. COMMUNICATION -

Articulates ideas clearly and concisely both orally and inwriting. Listens to and considers ideas expressed by others.

7. IMPROVING WORK PROCESSES -

Works toward improving work unit operationsand Agency programs. Suggests new approaches to enhance program efficiency andeffectiveness.

8. COORDINATION -

Shares information with coworkers and appropriate offices.Solicits and considers feedback on work products. Keeps supervisor and appropriate staff updated on status of activities.

9. TEAM WORK -

Cooperates with and assists co-workers in accomplishingorganizational goals. Displays courtesy and consideration toward coworkers whilecarrying out daily functions. Treats coworkers in a respectful manner. Workscooperatively to resolve misunderstandings.

10. PROFESSIONAL DEVELOPMENT -

Displays initiative in identifying and pursuing not only formal training opportunities, but also informal, cost-effective methodsfor developing work-related technical and interpersonal skills.Employee's initials and date for each Quarterly ReviewSupervisor's initials and date for each Quarterly Review

FEMA Form 30-65, OCT 04

(See instructions on reverse) Copy 1-OHRM, 2-Employee, 3-Supervisor