2013.11.

28


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Chapter 1

Chapter 2 ()
Chapter 3
Chapter 4

Chapter 1 -(1)

VS

Chapter 1 -(2)

: Listening, Seeing, Doing and Thinking

:Forget, Know, Understand and Remember

Let you listening (tell you), you will forget

Let you seeing, you will know

Let you doing, you will understand
Let you thinking, you will remember

Chapter 1 -(3)

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Chapter 2 -#1
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Chapter 2 -#1()

Performance Management, PM

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Performance Evaluation
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Chapter 2 -#2

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David Norton2002

Chapter 2 -#3

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Chapter 4 -1

Chapter 4 -2

Chapter 4 -3