Amy J.

Raine
PROFILE
Conscientious, personable, and energetic. An experienced Administrative/Executive
Assistant that is a motivated self-starter who has earned a reputation for being
proficient, hardworking, empathetic, and reliable. Ready, willing, and able to become
part of your administrative team!

QUALIFICATIONS SUMMARY
Outstanding Communications Skills – Comfortable interacting with all intra-
organizational and outside agency levels.
Highly Organized – Expert in multi-tasking and prioritizing. Skillfully manage multiple
projects and deadlines. Efficient and capable working independently or as a team
member.
Flexible and Adaptable - Assimilate quickly in transitional situations, changing roles as
needed to maintain productivity. Embrace new concepts and methods.
Resourceful Problem Solver - Adept in anticipating needs and analyzing problems,
then formulating solutions.
Detail-Oriented and Conscientious - Keen eye for errors, striving for flawless output.
Computer Proficiency -MS Word, Excel, PowerPoint, Outlook. Learn new programs
quickly.

SIGNIFICANT ACCOMPLISHMENTS
• Established three separate offices from ground zero; including researching locations,
setting up records management systems, installation of software, hiring/training
personnel, and resource acquisition and management. Developed and helped revise
departmental forms, polices and procedures for all employers listed below.
• Created database and tickler files to track and notify paramedics/firefighters of
status/renewal of required Continuing Education Units, mandatory-licensing
requirements, and required Physical Exams. (D-EMS)
• Re-designed medical protocol manual in easy-to-use format. Created an electronic link
from the table of contents to subject page; allowing EMTs/paramedics quick access to
protocol information from laptop computers used in the field. (D-EMS)
• Developed policies and procedures for cabin rental business; included but not limited to
guest management system, payroll, accounts receivable, inventory, and staff scheduling.
• Recipient of Denver Civic Association’s Outstanding Customer Service Award.
EMPLOYMENT HISTORY
On-Site Property Manager – Vacation Cabin Rentals (Part-time Position) 2006 - 2008
Vail, CO
Administrative Assistant – Office of Emergency Medical Services 1992 – 2006
Denver Fire Division, Denver, CO

Management Assistant – Engineering/Director’s Office 1984 – 1992

Denver DOPS, Denver, CO
QUOTES FROM ANNUAL PERFORMANCE EVALUATIONS/GUESTS

“Amy exemplifies a caring, cooperative and eager attitude to do the best that she can. The office environment
has been enhanced by her efforts of professional excellence”.
“Amy is self motivated in the development/betterment of her personal as well as professional goals".
“Amy is the consummate customer service professional; she welcomed us from the first moment”.
1 First Avenue Denver, CO 12345
HOME (555) 123-4567 - CELL (555) 234-5678 - name@email.com