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Pre Sales Consultant Australia Epsilon DEP 05022009

Pre Sales Consultant Australia Epsilon DEP 05022009

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Published by: sam on Aug 25, 2009
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08/25/2009

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Role: Pre-sales Consultant AustraliaSummary:
With a presales background gained ideally within a software/technology vendor, you will already have demonstrated your ability both to design customer solutions and also to‘sell’ these to customers, preferably in the Retail/CPG, Travel, Media, Banking & Financeindustries. You must have a positive ‘can do’ attitude, be innovative, pro-active and capable of challenging the status quo.
The Role:
Reporting initially to the VP of Australia, as a Pre-Sales Consultant you will beresponsible for providing specialist pre-sales consultancy to specific accountopportunities, dealing with complex customer situations, using your specialisedknowledge of business areas, solutions and Epsilon’s technologies to help ensure a win-win outcome for both parties.As a Pre-Sales consultant you are used to working closely with the sales force tosuccessfully sell value-based solutions and develop strategies and goals for their successful deployment. You will be able to comfortably & confidently present and demosolutions to clients and at public events as well as conduct Proof of Concepts whererequired. Knowledge and experience of supporting EDM activity into the Retail/CPG,Travel, Media, Banking & Finance sectors is highly desirable.
Pre-Sales Support Mission:
To improve the efficiency and effectiveness of epsilon’s sales process and organisationto meet and exceed our “new” business development goals.
Goals:
Maximize the potential for success in every pursuit – “best foot forward”
Focus on highest potential and highest value opportunities
Streamline and optimize the application of resources to new business pursuits
Foster a “learning organization” culture that captures and disseminates criticalknowledge related to the sales process
Responsibilities:
Pre-Sales Support will work with the sales team’s Business Development Managers, VPAustralia, Client Services Organisation (Account Managers), technology leads and other content experts to assist in the pursuit of new business opportunities. The Pre-SalesSupport role will serve as the bid manager for each opportunity and will be responsiblefor the coordination of technical resources required in sales pursuit activities.Responsibilities include:
Pursuit of new business assistance
Bid management
Consultative discovery calls and meetings
Technical Lead qualification
 
Technical Opportunity development
Offer development and validation
Proposal development: Tenders, RFPs, and Documentation
Presentation development and delivery
Knowledge/content management
Content expertise
Required experience/background:
Strong knowledge and experience in database marketing – competitor knowledge/experience is ideal
Excellent written and verbal communication skills
Excellent presentation skills
Technology background, with ability to bridge the gap between technology andbusiness
2+ years experience in a sales/client service environment
Understanding/knowledge of Direct Marketing including: challenges &shortcomings and analytics
A demonstrated ability to build relationships and work effectively at all levels of an organization, including senior management.
Experience in the marketing services, International and/or technology industriesare a big plus.
A demonstrated ability to work effectively on a variety of projects concurrently –in a demanding environment under tight deadlines – with an eye toward detailand exceptional results.
Not afraid to be hands on in every aspect of the role
Skills
Working knowledge of Microsoft project or similar PM tool
Working knowledge of DREAMmail
Database; SQL, Access, MSSQL, Oracle, Excel
Knowledge of software development life cycle
Experience in internet technologies including HTML, JavaScript, PHP, ASP
Email server technologies SMTP/POP/IMAP
DNS, TCP/IP
Proficient in Microsoft office, Word, PowerPoint, etc.
Desirable traits/characteristics:
Excellent communication and interpersonal skills
confidence to provide software demonstrations to clients at board level
Target success driven, passionate
Highly organized – project management experience very valuable
Professional business acumen – ability to represent Epsilon in best possible light
Consultative approach – ability to conduct research and lead discoverydiscussions
Collaborative team player – ability to build and nurture internal and externalrelationships

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