MONITORING AND REVIEW

.......the

Make a Difference

wayMake a Difference monitors its projects based on two areas:1)

Activity2)

Results

Activity

To ensure the on ground activities are taking place uninterrupted and the quality is maintained, wemonitor the following factors:-I.

Attendance:

Every city maintains its own attendance register online. After every class the batchhead updates the attendance of the volunteers hence ensuring in real time that classes happenwithout fail.II.

Feedback:

After every class the volunteer comes online and puts up their feedback of the class.The mentors monitor this feedback to ensure the volunteer is following the curriculum and theprogress in satisfactory.III.

Invigilation:

Once every two

months the volunteer’s class is invigilated by the Mentor. He/she

ensures that the qualities of the classes are maintained by the volunteer.IV.

Training:

Training registers are maintained online by every city. Training is compulsory and thevolunteers are trained in regular intervals as prescribed.V.

On Site Audit:

Every city is audited by the teacher training team and the core team once everyyear to see if they adhere to all the systems and processes laid down by the center.