25 Adelaide Street East - 20
M5C 3A1 www.intelliresponse.com 1-866-454-0084
Customer Interaction Solutions® 2009 Product of the Year
(Toronto) February 24, 2010
IntelliResponse Answer Suite that delivers “One Right Answer” across a variety of
IntelliResponse’s patented question and answer technology
delivers “One Right Answer”
24 hours a day, 7 days a week across a wide array of assisted and self-service customer interaction channels that include corporate and institutional web sites, mobile devices, customer service desktops and social media platforms.
“I am pleased to honor IntelliResponse for its hard work and success. IntelliResponse has
demonstrated excellence in customer interaction technology as well as an ability to
deliver strong ROI for its customers,” said
, CEO, TMC. “For 12 years,
Customer Interaction Solutions magazine has been honoring innovative companies like IntelliResponse for their contributions in advancing technologies and application
refinements,” he added.
The IntelliResponse Answer Suite goes beyond the traditional search engine and FAQ solutions to provide a truly innovative customer experience based on the goal of
delivering one right answer to customers’ questions, regardless of the many ways those
questions may be asked.
“We are delighted to receive a Product of the Year Award from Customer Interaction
Solutions magazine, a key source of information on the latest issues and trends on
customer service,” said David Lloyd, President of IntelliResponse. “Our in
novative self-service Answer Suite has been generating strong demand from leading enterprises and higher education institutions alike and we look forward to helping more organizations
deliver exceptional customer experiences through our technology.”
The 12th Annual Product of the Year Awards winners is featured in the January 2010 issue of Customer Interaction Solutions magazine, www.cismag.com.
For more information about the Customer Interaction Solutions’ 2009 Produc
t of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.