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Breaking the Language Barrier BPR to OOAD
A Case StudyVincent C. Beggs
BeggsHeidt Enterprise Consulting
 
Copyright © 2002 BeggsHeidt, Inc. All Rights Reserved. www.BeggsHeidt.com
The Mission
Completely reengineer the mission critical operationsof a large, diverse organization responsible for thelogistic support of massive international macro-economic meetings.
Describe the new concept of operations in a way thatthe executive-level management and front-linebusiness users are able to clearly understand.
Describe the automated and system supportedportions of the newly redesigned processes in a waythat IT is able to correctly implement enablingsoftware and systems.
 
Copyright © 2002 BeggsHeidt, Inc. All Rights Reserved. www.BeggsHeidt.com
The Challenge
Skepticism as a Legacy 
Former BPR deliverables were used successfully by thebusiness managers to help organize and plan improvementsbut much less so by IT solution providers.
IT had received the results of business process reengineeringefforts in the past and had been unable to directly progress theresults of the BPR effort into new IT deliverables.
IT would again start from “scratch” to define the requirements of the system themselves, in their own language duplicating mucheffort and causing the business users to have to describe their desired “future-state” twice, or more alarmingly, have thesystem analysts create new requirements based upon a verypoor understanding of the stated requirements or filling in theblanks themselves where the requirements were incomplete.
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