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KPI : kaedah membina dan mengawal untuk organisasi awam

KPI : kaedah membina dan mengawal untuk organisasi awam

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Published by mbustamanabdmanaf

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Published by: mbustamanabdmanaf on Aug 31, 2009
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mbam@IAB.MOE 081
Strategic PerformanceStrategic PerformanceManagement & KPI forManagement & KPI forpublic Sector Organisationpublic Sector Organisation
BY
Muhamad Bustaman Abdul Manaf 
Head of DepartmentDepartment of Quality ManagementInstitute Aminuddin Baki, MOE(National Institute of Educational Management and Leadership)
 
disusun semula oleh MuhdBustaman- IAB KPM 082
BIODATA PENCERAMAHBIODATA PENCERAMAH
 
MUHAMAD BUSTAMAN BIN HAJI ABDUL MANAF
Ketua Jabatan
Jabatan Pengurusan Kualiti
Instutut Aminuddin Baki, KPM
1. Pengurus kursus: Kursus Pengurusan Strategik dan Pengurusan Kualiti
di Institut Aminuddin Baki semenjak 1995.9.Menulis buku: 1. Perancangan Strategik (IAB) 2. Pengurusan Kualiti dalam pendidikan(Utusan). (buku ketiga: pengurusan strategik: dalam proses penerbitan- PTS)11.Latihan Luar Negara dalam bidang Kualiti dan Pengurusan strategik:xii.Strategic Leadership: World Trade Institute, New York, USA (1996)xiii.TQM in Education: SEAMEO Innotech, Manila (1998)xiv.Strategic planning in education (public sector): University of York, England (2000- 2004)(Pengajian Peringkat Phd)xv.Strategy Measurement (BSC): U of Adelaide, Australia (2005)4. Mempunyai sijil profesional Juruaudit (Lead Auditor) MS ISO 9000 sejak 1998 (berdaftar dengan IRCA London.5. Memberi konsultasi dalam bidang Perancangan strategik dan kualiti pada semua peringkatKementerian Pelajaran Malaysia dan Badan Kerajaan lain.
 
mbustaman/IAB/KPM/053
Self-Introduction
Name, Organization
Experience/knowledge aboutPerformance Measurement: KPI &Balanced Scorecard.
Your expectations of the workshop

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