Global deals and MPS boost for Nuance Document Imaging
Louella Fernandes, Associate Director, Print Services and Solutions
Global deals and MPS boost for Nuance Document Imaging http://www.quocirca.com © 2013 Quocirca Ltd
Nuance Document Imaging (NDI) saw strong bookings growth in FY 13, boosted by global deals and further print management acquisitions of SafeCom and Copitrak. With a mature product range across print management and document capture, can Nuance continue this momentum into 2014 and increase its penetration in these diverse and competitive markets?
Nuance Communications is a company that has largely grown through acquisition (about 50 in the last 10 years), it now encompasses products that include medical transcription, print management, document capture and voice recognition
(the technology that powers Samsung’s Galaxy
and Galaxy Gear).
FY 2013 revenue reached $1.855.3 million, a 12.3% increase compared to FY 2012. At its analyst event in Miami in December 2013, Nuance discussed its strategic priorities for its document imaging group in 2014, which include integration of its scan and print products and expansion of its channel engagement cross the US and Europe.
Nuance’s Document Imaging division (NDI) is
better known by its products which include established brands such as PaperPort (desktop productivity), OmniPage (optical character recognition/OCR), Equitrac (print management) and eCopy (document capture and workflow). In 2013, it added SafeCom (print management) and CopiTrak to its imaging product range. Revenue reached $243.4m in FY 2013, with Nuance securing new business with key
imaging customers including Adidas, Bank Danamon, Bart’s, Canon, City of Edmonton, Datev, HP, Ikea,
Kodak, Nationwide, Ricoh, Steptoe & Johnson and Xerox. This article focuses on the Nuance range of SMB and enterprise print management products.
Global MPS deals boost growth
Equitrac print management platform has for some time been a key enabler for Managed Print Services (MPS) engagements, with the majority of business won through OEM and reseller partnerships with vendors such as HP, Ricoh and Xerox. By virtue of being vendor agnostic, N
management and document capture products can bridge the gap in multivendor MPS deals where it is necessary to manage, monitor and report on usage across a mixed printer and MFP (multifunction peripheral) fleet. As MPS reaches maturity amongst large enterprises, the need to drive further cost-savings and efficiency out of existing implementations becomes the main focus. Many are turning to the advanced capabilities of
intelligent print management capabilities, such as Equitrac and SafeCom, to address this need; for example through rules-based printing, secure printing, document workflow automation and comprehensive reporting.
Equitrac remains the shining star of product range
flagship print management product, is a well-established and leading brand in the control and monitoring of print usage and costs across many verticals.