SAP IMPLEMENTATION PHASE II (COST ESTIMATION)

INSTALLATION BOM EXTRACTION BUSINESS BLUEPRINT DOCUMENT

Version 1.0
for
Mitsubishi Elevator ETA India Pvt. Ltd
(Formerly ETA MELCO Engineering Co. Pvt. Ltd)

This is a hardcopy of document maintained on electronic media. It is the latest version.

June 2013

Business Blueprint - AMC Maintenance Estimation

DOCUMENT RELEASE NOTICE

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Client: Mitsubishi Elevator ETA India Pvt Ltd
Project: SAP Implementation Phase II (Cost Estimation)

Document details: - AMC Maintenance Estimation Business Blueprint Document

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Business Blueprint - AMC Maintenance Estimation

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Project: SAP Implementation Phase II (Cost estimation)
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Business Blueprint - AMC Maintenance Estimation

PREFACE
Purpose of this Document
The purpose of this document is to determine the business process requirements for the
SAP Implementation Project Phase II (Cost estimation) at Mitsubishi Elevator ETA India Pvt
Ltd and to provide the required functions in SAP.
This document summarizes the findings of the SAP implementation partner TCS consulting
team that has conducted requirement analysis of product development process of
Mitsubishi Elevator ETA India Pvt. Ltd for the SAP ECC 6.0 system.
The information was gathered through a series of As Is study and documents, To be
process discussion, SAP Best Practices and TCS consulting experience. Inputs from
Business Core Team in terms of As Is document, requirement sharing and Business
Process walkthrough were key contributing factors for authoring this document. Any
critical change requirement post this blueprint phase needs to be presented as a separate
annexure to this document.
This document is the base for understanding the To be business processes. The
information will include Processes to be implemented in SAP. The document covers
inherent assumptions, governing factors, output and reporting requirements for a
particular business process. The gaps identified in the business process are documented.
This document would be used by TCS consultants to define, synchronize & implement the
required solution in the SAP system. Mitsubishi Elevator ETA India Pvt. Ltd would use the
document to understand the coverage of their business process and also to trace it to the
requirements given. This document would also be the base for creating test case
scenarios for User Acceptance Testing (UAT) and formal sign off.
This is not an end user document and the intended usage of this document presupposes
basic understanding of To be solution in SAP.

Intended Audience
This document is intended for the usage of the Cost estimation team of Mitsubishi
Elevator ETA India Pvt Ltd & TCS Consulting team involved in the Project.

Related Documents / References

No.
1

Title
AS-IS Process Document Customer
Service

Version
1.0

Author
Mr.
Jagadeesh
Kumar / Mr. Daniel

Business Blueprint - AMC Maintenance Estimation

Contents
1.0 INTRODUCTION...............................................................................................................................................................4
1.1 DESCRIPTION.....................................................................................................................................................................4
1.2 ABBREVIATIONS................................................................................................................................................................4
1.3 REFERENCES......................................................................................................................................................................4
1.4 ORGANIZATION OF THIS DOCUMENT...............................................................................................................................4
1.5 OVERVIEW.........................................................................................................................................................................5
1.5.1 Objective.....................................................................................................................................................................5
1.5.2 Scope...........................................................................................................................................................................5
1.5.3 Operational Support....................................................................................................................................................5
1.6 INTEGRATION IN SAP........................................................................................................................................................7
1.6.1 Material management.................................................................................................................................................7
1.6.2 Finance & Controlling................................................................................................................................................7
1.6.3 Sales & Distribution....................................................................................................................................................7
1.6.4 Project System.............................................................................................................................................................7
2.0 ORGANIZATION STRUCTURE.....................................................................................................................................8
DESCRIPTION..........................................................................................................................................................................8
DEFINITION OF ORGANIZATIONAL UNITS..............................................................................................................................8
1.6.5 Enterprise Structure....................................................................................................................................................8
3.0 MASTER DATA..................................................................................................................................................................9
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.

INTRODUCTION ...............................................................................................................................................................9
EXPECTATIONS....................................................................................................................................................................9
DESCRIPTION.......................................................................................................................................................................9
NAMING CONVENTION........................................................................................................................................................9
SPECIAL CONSIDERATIONS..................................................................................................................................................9
CHANGES TO EXISTING ORGANIZATIONS..........................................................................................................................10
SOLUTION IN SAP.............................................................................................................................................................10
GAPS.................................................................................................................................................................................11
WORKAROUND SOLUTIONS................................................................................................................................................11
SYSTEM CONFIGURATION CONSIDERATIONS/ INTEGRATION REQUIREMENTS..................................................................11
AUTHORIZATION REQUIREMENTS.....................................................................................................................................11

4.0 BUSINESS PROCESSES ...............................................................................................................................................12

4.1 INTRODUCTION................................................................................................................................................................12
4.2 EXPECTATIONS................................................................................................................................................................12
4.3 DESCRIPTION...................................................................................................................................................................12
4.4 SPECIAL CONSIDERATIONS..............................................................................................................................................12
4.5 CHANGES TO EXISTING PROCESSES................................................................................................................................12
4.6 SOLUTION IN SAP...........................................................................................................................................................12
4.7 GAPS...............................................................................................................................................................................13
4.8 WORKAROUND SOLUTIONS.............................................................................................................................................13
4.9 SYSTEM CONFIGURATION CONSIDERATIONS..................................................................................................................13
4.10 AUTHORIZATION REQUIREMENTS.................................................................................................................................13
4.11 MIGRATION REQUIREMENTS.........................................................................................................................................13
5.0 REPORTS & INFORMATION SYSTEM......................................................................................................................14
5.1 DESCRIPTION...................................................................................................................................................................14

Business Blueprint - AMC Maintenance Estimation

1.0 INTRODUCTION
1.1

Description

This document depicts the SAP enabled To be version of the business process of
Mitsubishi Elevator ETA India Pvt. Ltd. The document contains how the business processes
will be handled in the To be SAP scenario along with the business benefits and
organizational changes required for implementing the SAP enabled business processes.
The document also highlights the reporting requirements of Mitsubishi Elevator ETA India
Pvt. Ltd with respect to the process under reference. The solution is evolved based on the
detailed study of the business processes and functions of Mitsubishi Elevator ETA India
Pvt. Ltd and with the inputs from the series of discussions conducted for this purpose.

1.2

Abbreviations

Abbreviations Used

1.3

1.4

Description

References

SAP Systems Applications and Products in Data Processing

Blue Print Document Customer Service (CS)

Blue Print Document Sales & Distribution (SD)

Blue Print Document Project systems (PS)

Common Business Framework

Organization Of This Document

This document consists of five sections Section 1 - Introduction:

Description about the contents of the document.

Business Blueprint - AMC Maintenance Estimation

Section 2 - Organization Structure:

Organization Structure consists of Maintenance plant, Maintenance planning plant,
Planner groups and Work centres.
Section 3 - Master data:
Customized Table created for maintaining \ calculating the cost of AMC followed at
Mistubishi Elevator ETA India Pvt Ltd
Section 4 - Business Process:
Cost Estimation of Annual Maintenance Contract (AMC) for Elevators during SAP Quotation
transaction.
Section 5 Reports and Information Systems:

1.5
1.5.1

Overview
Objective

The objectives of the SAP Implementation project Phase II are as follows:

To conceptualize, develop and seamlessly integrate the Cost Estimation Process and
functions of Mitsubishi Elevators ETA India Pvt Ltd operations in the SAP system.

1.5.2

To conceptualize and create a centralized architecture to provide an online

transactional and information system, for decision making for personnel at
various levels.

To streamline the business processes and also usher in standardization for

most of the processes, with the basic objective of maximizing business
benefits.

To adopt the best business practices built into SAP ECC 6.0.

To integrate SAP ECC 6.0 applications with the other systems indicated in the
IT blueprint

To try and bring down the transactional costs of doing business and also better
utilize resources of all types.

Scope

The scope of the SAP Implementation Phase II includes the following modules:

1.5.3

CS (Customer Service)

SD (Sales & Distribution)

ABAP (Custom Developments)

Operational Support

Business Blueprint - AMC Maintenance Estimation

Due to the increase in automation and resulting high cost of operation, plant maintenance
plays a decisive role in the success of a business. Production systems need to be available
twenty-four hours a day in order to guarantee cost-effective production.

More stringent safety, quality assurance requirements mean there is an ever-greater

demand for regular maintenance of operating systems. Furthermore, the status of Plant
Maintenance has been significantly raised by an increase in statutory demands for
environmental protection and system safety standards.
The SAP Plant Maintenance System provides solutions for the management and
maintenance of the technical systems in all branches of industry.
The maintenance of a technical system incorporates the following types of tasks,

Inspection: all measures that determine the actual condition of an operational system

Maintenance: all measures that maintain the target condition of an operational system

Repair: all measures that restore the target condition of an operational system

The Plant Maintenance module of SAP ECC 6.0 offers appropriate support in terms of
mapping and representing the activities performed by the various engineering disciplines
and maintenance department as a whole of MRPL.

Representation of the existing operation systems, locations, resources etc.

Possible expansions in the present structure.

Representation, Identification of the activities, material components and services used regularly in
preventive maintenance tasks.

Method of treating maintenance activities such as refurbishment, calibration, investment,

breakdown etc.

The reports related to the operational system downtime, costing of the maintenance activities etc.

The Plant Maintenance Module mainly supports the following Business Process groups:

Structuring of PM Technical systems

Maintenance Planning

Maintenance Processing

Plant Maintenance Information System

Business Blueprint - AMC Maintenance Estimation

1.6

Integration in SAP

The Cost Estimation transaction is fully integrated with SD \ CS modules of SAP ECC 6.0.
The continuous exchange of information with other application areas in the ECC 6.0
System ensures a real time database. Fully integrated processing helps us to minimize the
use of Non-SAP systems & optimize maintenance operations within the company. The
broad level integration areas with Cost estimation transaction are mentioned below.

1.6.1

Material management

1.6.2

Finance & Controlling

1.6.3

1.6.4

Material Master

Cost Verification

Sales & Distribution

Sales Documents - Quotation

Pricing in Quotation

Project System

Budget control

Business Blueprint - AMC Maintenance Estimation

2.0 ORGANIZATION STRUCTURE

Description
No new organizational units are defined for Cost estimation. Existing Organizational units
in the system as defined in Business Blueprint SD module can be referred.

Definition of Organizational Units

1.6.5

Enterprise Structure

The organization structure in the Sales & Distribution module of SAP includes the following
Organizational Units:

Sales Organization

Distribution Channel

Division

Business Blueprint - AMC Maintenance Estimation

3.0 MASTER DATA

a.

Introduction

Master data is the set of data which is commonly used across the entire organization and all business
processes. Information about materials, customers, equipments etc does not change frequently & the
users do not have to re-enter those information instead the same data flows from the repository
previously created. Hence it is efficient to store the information in the system and can be called and
accessed whenever required. For AMC Maintenance estimation, the Master data for AMC calculation will
be stored in a set of customized table & will be maintained within the SAP system.

b.

Expectations

The purposes of maintaining the customized table for AMC Maintenance estimation are as
follows:

To calculate the cost for AMC maintenance within SAP

Cost to be amended over a period of time

Cost of Maintenance to be captured and be evaluated over a period of time.

c.

Description

Customized table 1 Pricing matrix for AMC Base cost for No. Of Stops
Customized table 2 Pricing matrix for AMC Speed factor table
Customized table 3 Pricing matrix for AMC Capacity factor table
Customized table 4 Pricing matrix for AMC Segment factor table
Customized table 5 Pricing matrix for AMC Base cost for Non-stops

d.

Naming Convention

Table 1 ZAMC_Cost_Stops
Table 2 ZAMC_Cost_Speed
Table 3 ZAMC_Cost_capacity
Table 4 ZAMC_Cost_segment
Table 5 ZAMC_Cost_Non-Stops

e.

Special Considerations

Pricing matrix to be modifiable based on the changes in cost of various business

conditions and the history of modifications to be captured over the period of time.
9

Business Blueprint - AMC Maintenance Estimation

f.

Changes to Existing Organizations

New Master data to be maintained for the pricing matrix within the SAP system.

g.

Solution in SAP

10

Business Blueprint - AMC Maintenance Estimation

Master Data
The data captured in the Maintenance Cost master is as follows:
Total Cost based on No. of

Precalculated total cost of AMC, based on

Stops (table 1 )

Stops

Capacity 1350Kgs; Speed

2.5m/s; Upto 30 stops
Total Cost based on No. of

Precaluclated cost for AMC, based on Non -

Non Stops (table 5)

Speed factor (table 2)

stops
Based on the speed, the speed factor would

Capacity factor (table 3)

be multiplied
Based on the capacity, the capacity factor

Segment factor (table 4)

would be multiplied
Based on the segment, the segment factor
would be multiplied

h.

Gaps

i.

Workaround Solutions

N/A

5 Customized data table will be created and will be used for master data maintenance

j.

System
Configuration
Requirements

k.

Authorization Requirements

Considerations/

Integration

For maintenance of Master data Prcing Matrix

Authorization for Cost Estimation transaction

11

Business Blueprint - AMC Maintenance Estimation

4.0 BUSINESS PROCESSES

4.1

Introduction

Easy estimator transaction for AMC maintenance estimation

4.2

Expectations

Notifications are maintained in the system to meet the following requirements.

The AMC maintenance estimation to be derived in SAP system during Quotation creation

Estimation of fixed costs based on parameters such as Stops \ Non stops, Segment factor, speed
factor & capacity factor

Provision for variable cost entry

Total cost to be automatically pushed to Condition base price in Quotation

4.3

Description

4.4

Special Considerations

Following points needs to be considered when deciding the notification types to be used in
MRPL.

4.5

Breakdown

Abnormality

Activity Report

Technical Shutdown

Statutory Inspection

Changes to Existing Processes

The Sales transactions during quotation creation will include Easy estimation transaction.

4.6

Solution in SAP

Process flow

12

Business Blueprint - AMC Maintenance Estimation

4.7

Gaps

None

4.8

Workaround Solutions

None

4.9

System Configuration Considerations

None

4.10 Authorization Requirements

Create MRPL will provide the list
Change MRPL will provide the list

4.11 Migration Requirements

None

13

Business Blueprint - AMC Maintenance Estimation

5.0 REPORTS & INFORMATION SYSTEM

5.1

Description

Additional reports will be developed in the system based on the requirements.

14