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STP Analysis Sem1

STP Analysis Sem1

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Published by MAYURLALA18
ITS STP ANALYSIS OF RELIANCE TELECOM-SEGMENTATION TARGET N POSITIONING
ITS STP ANALYSIS OF RELIANCE TELECOM-SEGMENTATION TARGET N POSITIONING

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Published by: MAYURLALA18 on Sep 02, 2009
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06/23/2013

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MARKETING MANAGEMENT-1[STP ANALYSIS]
 
MARKETING MANAGEMENT-1[STP ANALYSIS]
Table of Contents
Executive Summary....................................................................................................4Introduction................................................................................................................6Overview of the Telecom Industry..............................................................................7Highlights................................................................................................................7Competitors.............................................................................................................9Marketing Strategies..................................................................................................9Service & Handset- Buy One, Get Other Free..........................................................9Customer Generation - Tapping in to Internal Resources.......................................10Advertising – Educating Masses and Evoking Passions..........................................10Market Segmentation...............................................................................................11Segmentation Strategy of reliance communications................................................13Market Segmentation Strategy..............................................................................13Measurable, Accessible, Substantial, Differentiable and Actionable Market.......14 Targeting..................................................................................................................17 Targetting Full Market Coverage............................................................................17Positioning for Competitive Advantage.................................................................17Positioning Strategy..............................................................................................19Product Differentiation.......................................................................................19Service Differentiation........................................................................................20Personnel Differentiation....................................................................................20Channel Differentiation......................................................................................21Image Differentiation.........................................................................................21Conclusion……………………………………………………………………………………………….22
 
MARKETING MANAGEMENT-1[STP ANALYSIS]
EXECUTIVE SUMMARY 
Reliance Communication stimulated telecommunication growth in India bychallenging many of the conventional practices in product design, distribution,sales, advertising and pricing.
Reliance Communication fashioned a strategywhich was conceptually simple but sweeping in its impact. While thecompetitors focused on the top segment of the market, by charging apremium, Reliance Communication sought to reduce the cost to theconsumer, thus focusing on a market driven by volume.
While others sawweaknesses of India as a market widespread poverty and low levels of telecommunication penetration – and Reliance as an old economy firm focusing onoil production and business-to-business clients – Reliance Communication realizedthat these actually were strengths which it could tap into. Reliance Communication’smanagers saw that telecommunications would be much valued by the poorersections of society if it could be used to create opportunities and offered ataffordable prices. The company tapped into its strong political and financial clout tobuild up a strong organization that could push it through the legal and regulatorysystem. Reliance Communication is planning to consolidate its telecommunicationrevolution through three phases:Firstly, the mobile revolution now reaching 17 million customers will expand to640,000 villages and to over 5,000 cities and towns. This revolution will create thepotential for every individual to talk, learn, shop, bank, transact, entertain and beinformed, while on the move.Secondly, an enterprise Netway revolution will bring the possibility to providebroadband experience to every desktop and device in half a million enterprisebuildings initially and eventually to millions of commercial buildings. This will createthe potential to empower every enterprise by making transactions efficient,functions seamless and new economic opportunities abundant. Thirdly, a convergence revolution will provide high-speed networks to millions of homes. This revolution will offer every home access to a wide range of television

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