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Software Testing : Quality Mangement eBook from www.OneStopTesting.com
World’s Largest Portal on Software Testing Information & Jobs -http://www.OneStopTesting.com Join Software Testing Community athttp://groups.yahoo.com/group/OneStopTesting/ Over 5,000 Testing Interview Questions athttp://www.CoolInterview.com 
Software Testing :QualityManagement
 
Free Study Material fromwww.OneStopTesting.com
 
 
Software Testing : Quality Mangement eBook from www.OneStopTesting.com
World’s Largest Portal on Software Testing Information & Jobs -http://www.OneStopTesting.com Join Software Testing Community athttp://groups.yahoo.com/group/OneStopTesting/ Over 5,000 Testing Interview Questions athttp://www.CoolInterview.com 
Quality Management
Quality management is a method for ensuring that all the activities necessary todesign, develop and implement a product or service are effective and efficient withrespect to the system and its performance. Quality management can be consideredto have three main components: quality control, quality assurance and qualityimprovement. Quality management is focused not only on product quality, but alsothe means to achieve it. Quality management therefore uses quality assurance andcontrol of processes as well as products to achieve more consistent quality.
 
Software Testing : Quality Mangement eBook from www.OneStopTesting.com
World’s Largest Portal on Software Testing Information & Jobs -http://www.OneStopTesting.com Join Software Testing Community athttp://groups.yahoo.com/group/OneStopTesting/ Over 5,000 Testing Interview Questions athttp://www.CoolInterview.com 
Component Of Quality Management
There are the main components of Quality Management:
Components:
 
 
Quality Control
 
Quality Assurance
 
Quality Improvement
 
Software Quality Factors
Quality Control
 Quality control is a process employed to ensure a certain level of quality in a productor service. It may include whatever actions a business deems necessary to providefor the control and verification of certain characteristics of a product or service. Thebasic goal of quality control is to ensure that the products, services, or processesprovided meet specific requirements and are dependable, satisfactory, and fiscallysound.Essentially, quality control involves the examination of a product, service, or processfor certain minimum levels of quality. The goal of a quality control team is to identifyproducts or services that do not meet a company’s specified standards of quality.If a problem is identified, the job of a quality control team or professional mayinvolve stopping production temporarily. Depending on the particular service orproduct, as well as the type of problem identified, production or implementation maynot cease entirely.Usually, it is not the job of a quality control team or professional to correct qualityissues. Typically, other individuals are involved in the process of discovering thecause of quality issues and fixing them. Once such problems are overcome, theproduct, service, or process continues production or implementation as usual.Quality control can cover not just products, services, and processes, but also people.Employees are an important part of any company. If a company has employees thatdon’t have adequate skills or training, have trouble understanding directions, orare misinformed, quality may be severely diminished. When quality control isconsidered in terms of human beings, it concerns correctable issues. However, itshould not be confused with human resource issues.
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