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ORGANIZATION BEHAVIOUR: STEPHEN ROBINSLESSON 1CHARACTERISTICS OF THE TERM ORGANIZATION:
SOCIAL UNIT
OPERATES WITHIN A FRAMEWORK
FUNCTIONS TO ACHIEVE ITS GOALSCHARACTERISTICS OF THE TERM MANAGER:
ACCOMPLISHES OF ORGANIZATION GOALS THROUGH OPTIMUM UTILIZATIONOF RESOURCESWHAT MANAGERS DO?
PLANNING
ORGANIZING
LEADING
MONITORINGMANAGEMENT SKILLS:
MANAGER SHOULD HAVE THE FOLLOWING SKILLS:
o
TECHNICAL / HUMAN / CONCEPTUALMANAGEMENT ROLES:
INTERPERSONAL ROLES
o
MAINTAINING EFFECTIVE RELATIONSHIP WITHIN & OUTSIDE THEORGANIZATION IN ORDER TO ACCOMPLISH ORGANIZATION GOAL
INFORMATIONAL ROLE
o
SHARING / DISSEMINATING / MONITORING INFORMATION
DECISION ROLES
o
IMPROVING ORGANIZATION’S PERFORMANCE
o
TAKING CORRECTIVE ACTION
RESOURCE ROLE
o
ALLOCATING RESOURCES
NEGOTIATOR ROLE
o
BARGAINING
 
EFFECTIVE VS SUCCESSFUL MANAGERSFOLLOWING ARE THE ACTIVITIES THAT MANAGERS ARE ENGAGED IN:
TRADITIONAL MANAGEMENT / COMMUNICATION / PEOPLE MANAGEMENT /NETWORKINGMANAGERS CAN BE CLASSIFIED INTO:
AVERAGE / SUCCESSFUL / EFFECTIVETHE TIME SPENT BY ABOVE MANAGERS IN THE ACTIVITIES ENGAGED BY THEM:TYPES OFMANAGERSTRADITIONALMANAGEMENTCOMMUNICATIONPEOPLEMANAGEMENTNETWORKINGAVERAGE32%29%20%19%SUCCESSFUL13%28%11%48%EFFECTIVE19%44%26%11%
MANAGERS NEED TO DEVELOP THEIR PEOPLE SKILLS IF THEY ARE TO BEEFFECTIVECHARACTERISTICS OF THE TERM ORGANIZATION BEHAVIOR:
EVERY ORGANIZATION ASPIRES TO BE SUCCESSFUL.
SUCCESS OF AN ORGANIZATION DEPENDS UPON PEOPLE’S BEHAVIOURIMPORTANCE OF OB STUDY
ANY STUDY CAN BE DONE EITHER SCIENTIFICALLY OR BY INTUITION
IN SCIENTIFIC METHOD, CONCLUSIONS ARE DRAWN BASED ON EVIDENCE
WHILE IN INTUITION THE CONCLUSIONS ARE DRAWN BASED ON GUT ORFEELING.
 
CHALLENGES & OPPORTUNITIES FOR OB
RESPONDING TO GLOBALIZATION
o
MANAGING WORKFORCE DIVERSITY
IMPROVING QUALITY & PRODUCTIVITY
o
ATTAINING CUSTOMER SATISFACTION THROUGH CONTINUOUSIMPROVEMENT
o
FOCUSING ON CORE ACTIVITIES
IMPROVING PEOPLE’S SKILL
o
EMPOWERING PEOPLE
o
MAKING PEOPLE ACCOUNTABLE FOR OUTCOMES
COPING WITH TEMPORARIES
o
DEALING WITH CHANGE MANAGEMENT
STIMULATING INNOVATION & CHANGE
o
MOTIVATING PEOPLE TO BE CREATIVE / INNOVATIVE
IMPROVING ETHICAL BEHAVIOUR
o
BEHAVIOUR BASED ON PRINCIPLESASSIGNMENT: 1COMMENT: “SHOULD MANAGEMENT PUT ORGANIZATION OR PEOPLE FIRST” TO BESUCCESSFULASSIGNMENT: 2“BEHAVIOUR IS GENERALLY PREDICTABLE, SO THERE IS NO NEED TO STUDY OB” ISTHIS STATEMENT CORRECT OR WRONG?ASSIGNMENT: 3WHAT ARE EFFECTIVENESS & EFFICIENCY,& HOW ARE THEY RELATED TOORGANIZATIONAL BEHAVIOUR?ASSIGNMENT: 4WHAT COULD BE THE DIFFERENT NEEDS OF A DIVERSE STUDENT GROUP?
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