Professional Documents
Culture Documents
1) Inroduction
2) History
• 1976–1980: The early years
• 1986–1993: Rise and fall
• 1994–1997: Attempts at reinvention
• 1998–2005: New beginnings
• 2005–present: The Intel partnership
3) Business
4) Corporate affairs
5) Advertising
6) Environmental record
7) Criticism
Introduction
Apple Inc is an American multinational corporation with a focus on designing and
manufacturing consumer electronics and software products. The company's best-known
hardware products include the Macintosh line of personal computers, the iPod line of
portable media players, and the iPhone. Apple's software products include the Mac OS X
operating system, iTunes media browser, the iLife suite of multimedia and creativity
software, and Final Cut Studio, a suite of professional audio- and film-industry software
products. The company operates more than 200 retail stores in eight countries and an online
store where hardware and software products are sold.
Established in Cupertino, California on April 1, 1976 and incorporated January 3, 1977, the
company was called "Apple Computer, Inc." for its first 30 years, but dropped the word
"Computer" on January 9, 2007 to reflect the company's ongoing expansion into the
consumer electronics market in addition to its traditional focus on personal computers. Apple
has about 28,000 employees worldwide and has worldwide annuak sales of US$24 billion in
its fiscal year ending September 29, 2007.
History
1976–1980: The early years
Apple was established on April 1, 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne,to
sell the Apple I personal computer kit. They were hand-built by Wozniak and first shown to
the public at the Homebrew Computer Club. The Apple I was sold as a motherboard (with
CPU, RAM, and basic textual-video chips)—less than what is today considered a complete
personal computer. The Apple I went on sale in July 1976 and was market-priced at
US$666.66.
Apple was incorporated January 3, 1977 without Wayne, who sold his share of the company
back to Jobs and Wozniak for $800.
The Apple II was introduced on April 16, 1977 at the first West Coast Computer Faire. It
differed from its major rivals, the TRS-80 and Commodore PET, because it came with color
graphics and an open architecture.
By the end of the 1970s, Apple had a staff of computer designers and a production line. The
Apple II was succeeded by the Apple III in May 1980 as the company competed with IBM
and Microsoft in the business and corporate computing market.
In 1984, Apple next launched the Macintosh. The Macintosh initially sold well, but follow-up
sales were not strong. The machine's fortunes changed with the introduction of the
LaserWriter, the first laser printer to be offered at a reasonable price point, and PageMaker,
an early desktop publishing package. The Mac was particularly powerful in this market due
to its advanced graphics capabilities, which were already necessarily built-in to create the
intuitive Macintosh GUI. It has been suggested that the combination of these three products
was responsible for the creation of the desktop publishing market. As desktop publishing
became widespread, Apple's sales reached new highs and the company had its initial public
offering on September 7, 1984.
Apple's sustained growth during the early 1980s was partly due to its leadership in the
education sector, attributed to their adaptation of the programming language LOGO, used in
many schools with the Apple II. The drive into education was accentuated in California with
the donation of one Apple II and one Apple LOGO software package to each public school in
the state.
Criticism
The Danish Consumer Complaints Board reported a fault with Apple's iBook line and
criticized Apple's lackluster response to the issue, indicating quality-control and customer
support problems at Apple. The iBook had a fault that caused the computer to break down
after a certain number of computer restarts, usually outside of Apple's standard one year
warranty period. Websites such as AppleDefects.com have been set up detailing issues on
Apples product portfolio.
Apple has been criticized for post-launch price changes, most notably after the price of the
iPhone was reduced by $200 just two months after its release, resulting in a flood of
complaints to Apple. Apple did however attempt to rectify complaints by offering $100 store
credit to early iPhone customers.
Apple has been accused of pressuring journalists to release their sources, with regards to
leaked information about new Apple products, going as far as filing lawsuits against "John
Does".In particular, Apple fought a protracted battle against the Think Secret web site which
resulted in a "positive solution for both sides". No sources were revealed.
There has been criticism of the iPhone and the iPod being locked into iTunes and creating a
iTunes store monopoly for these devices . Similarly, Apple has not licensed its FairPlay DRM
system to any other company, preventing users from listening to DRM protected music
bought from sources other than the iTunes Store.
In 2006, Apple was criticized by the Mail on Sunday for possible sweatshop conditions in
factories in China where contract manufacturers make the iPod. Immediately after the
allegations, Apple launched an extensive investigation and worked with their manufacturers
to remove all unacceptable conditions but did not find any instances of sweatshop conditions.
The batteries in the iPod, iPhone and MacBook Air are not easily replaced by users.
Apple was caught up in controversy regarding the online sales of music in the European
Union where, as a single market, customers should be free to purchase goods and services
from any member state. iTunes Stores there restricted users to only allow the purchase of
content from the country to which their payment details originate, which also forced users in
some countries to pay higher prices. On December 3, 2004 the British Office of Fair Trading
referred the iTunes Music Store to the European Commission for violation of EU free-trade
legislation. Apple commented that they did not believe they violated EU law, but were
restricted by legal limits to the rights granted to them by the music labels and publishers. PC
World commented that it appeared "the Commission's main target is not Apple but the music
companies and music rights agencies, which work on a national basis and give Apple very
little choice but to offer national stores".
The used literature
1) www.apple.com
2) www.en.wikipedia.org
3) www.ComputerHistory.org