Professional Documents
Culture Documents
Presented by:
Zohra Saleem
“A collaborative process in which managers and
employees set mutually agreeable goals, define the
responsibility for results, and determine the means of
evaluating individual and group performance”.
The MBO Process
The p roce ss cons is ts of a cycle of f our
st eps:
Settin g goals
pl an ning act ion
imp le me nt ing pl ans
rev iewi ng per forma nce
Setting goals
The first step
Top managers formulate the overall
organizational goals
Middle managers work with first line managers
to set goals
This strengthens organization’s overall goals,
and commitment.
Planning action