Communication has been one of the most important aspects of the growth of human societyand culture. Telecommunications, the transmission of signals over a distance for a purposeof communication, is also very important. It provides business, money and market stabilityin the world. The telecom sector is one of the leading contributors to India's flourishingeconomy.
Telecommunication Sector Opportunities in India assures a transparent, safe, andsecured ambiance for the telecom market.
It include introduction of Internet telephonyservices, privatization of VSNL, and introduction of a number of international long distanceservices sector. The opportunities in the Indian telecom sector is increasing at a massive pace with the introduction of newer and innovative schemes in various sectors and at presentthe telecom sector in India is claimed to be one of the major contributors in India'sflourishing economy.TATA is a rapidly growing business group based in India with significant internationaloperations. The TATA name is a unique asset representing leadership with trust. TATATeleservices spearheads the Group’s presence in the telecom sector. Incorporated in 1996,TATA Teleservices was the first to launch CDMA mobile services in India with the AndhraPradesh circle. TATA Teleservices has established a robust and reliable 3G ready telecominfrastructure that ensures quality in its services.Customer satisfaction in telecommunications will reflect the service delivery process asexperienced by customers. The interaction between customers and the delivery system iseffected via alternative contact points; each one of them will be investigated for its impacton the overall customer satisfaction. That is, the service delivery system can be decomposedinto alternative customer contact points that shape customers' overall judgment about the2