Noida vs Gurgaon for IT/ BPO Companies

Dr. H S Singh

CTQs and CTSs

Talent pool is the same though availability in Noida is higher due to more number of companies Cost of living 10% to 30% higher in Gurgaon Gurgaon has faced non structured development - lacks basic infra roads, water, power to the extent required Noida the development is much better structured Governance Gurgaon scores over Noida by 10% Security situation Gurgaon 5% better than Noida Noida -option of Short Term Training Centers hence can have employees Trained FOC for programs generic or specialized Cost of running Cabs for employee pickup is much higher for an operation based in Gurgaon For a much lower cost a company can actually have its operations based in New Delhi TRAI the telecom regulator in India has come down on Call Centers for unsolicited calls there are many who are looking for alternate work this is an opportunity which should be assessed- using Infra Sourcing, Contract Management or People Sourcing Opportunity.

Gurgaon for IT/ BPO/ ITES Companies today

Red dots denote traffic choke points 70% of the IT/ BPO population driven in from Delhi/ Noida/ Greater Noida/ Indirapuram/ Faridabad to Gurgaon each day and they do not have an alternate route in case
In Gurgaon -95% of IT / BPO companies are concentrated in this region.

Two Major roads connect Gurgaon to Delhi and the are used by daily traffic and by travellers for acces International & Domestic Airport- Peak Hour rush issue everyday - an alternate does not exist

Noida for IT/ BPO/ ITES Companies today

Blue arrows denote traffic flow Red Dots denote choke points However multiple alternate routes are available

Yellow arrow denotes the lowe of living as we move from Cen Delhi to Ghaziabad- the CLI In differential is as high as 40%