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Hosted Service - Project Planner (Baseline 2005)

Hosted Service - Project Planner (Baseline 2005)

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Published by kenw

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Published by: kenw on Sep 13, 2009
Copyright:Attribution Non-commercial

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09/12/2009

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IS
hosting
r1ght
for
your
ness?
Compare
the
costsoflicensing
and
running
an
application
on
your
own
with
the
costsofahosted
service.
Use
the
tabletoevaluate
the
costs
for
your
app,
comparedwith
the
totalsfor
the
oaklandAthletics'
CRM
upgrade.
The
A'S
had
beenusing
standalone
Excel
spreadsheets
andAccess
databasefiles;
the
organization
asked
san
Mateo,
calif.
-based
NetSuite
to
provide
an
integrated
CRM
package.
CRM
YOUR
LICENSED
APP
Deployment
Hardware
$97500
SOftware
license
$50000
Installation
S60000
StafftrainirlR
$15000
Deployment
costs
5222,500
operation
Licensefees
$9000
5erver/desktoo
maintenance
$40000
ADOlication
maintenance
$60000
Annual
operating
costs
5109,000
Installation
Staff
trainin
Deployment
costs
...
Hostin
fees
AdministratIon
Deskt
maintenance
Annualoperating
costs
$53
()()()
$15
()()()
577,000
S60
()()()
$30
()()()
$15
()()()
5105,000
Mapbusinessprocesses
to
thesoftware.
U'l
oo
N
Q:
W
co
o
~
u
o
w
Z
::;
W
til
<
co
69
Onceyou'veconfirmed
that
hostingIs
the
way
to
go,
sitdownwiththe
service
provideryou'veselected.
Analyze
your
businessprocesses
and
identifytheautomatedfeaturesthat
will
support
those
process
es.
This
service
is
usuallyincluded
in
the
provider's
fees.
Three
NetSuite
expertsworkedwithoakland's
systems
administrator
and
businessanalysts
tomapthefrontoffice's
business
processes
tothemodules
in
the
software.
The
deliverablesfromthisstepincludeabusinessprocess
map,
as
shown
here.
CO
P.
y
Name:
Oakland
Athletics
Type:
Major
League
Baseball
organization
Employees:
80
to
100in
frontoffice
GOA
Automate
sales,
marketing
and
accountmanagementoperations
Reduce
I.T.
coststhroughoutsourcing
Increase
uptimeforcritical
applications
Provide
secure
access
tointernalsystems
TASKS
1.
Run
thenumbers
on
hosting
2.
Map
businessprocessestothesoftware
3.
Customizesolutions4.Migratedata
5.
Deploy
desktops
6.
Train
staff
7.
Switchovertothehostedservice
BUSiness
function
BUSinessprocess
Software
modules

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