Professional Documents
Culture Documents
monthly
March 2009
DIVERSITY: Vol. XIX, No.3
Lakeland’s Economy!
Each year high school volleyball,
wrestling and basketball teams
from across the state battle for
their respective state titles at
the Lakeland Center bringing
thousands of fans and supporters
Thursday, March 19, 2009 – 11:30 a.m. –1:30 p.m.
to the area with them. Lakeland
The Lakeland Center – Exhibit Hall was pleased to host once again
the 2009 Florida High School
Visit www.LakelandChamber.com
Purchase Your Tickets Online!
Championships during February
and March.
And click on CommUnity Celebration
The 2009 tournament season
Doors open at 11:15 a.m. was no exception making area
ALSO INSIDE: New Members • EMERGE Lakeland • Ribbon Cuttings • Members on the Move
LEADERSHIP LAKELAND PRESENTS
Chamber holds inaugural
JERE ANNIS AWARD
What do you call someone who is known for being a next to perfect Retail aCCess program
spouse, parent and grandparent, is considered the consummate, Lakeland retailers were at work well before their shops opened on January
responsible professional in their business, has volunteered and 12, meeting at Bramble Ridge Golf Course for the inaugural event of the
served their community in so many ways there is not time to Lakeland Chamber’s Retail aCCess program. After indulging in Chef
mention them all, and is full of so much energy they work on little
Paulie’s superb omelet bar, attendees were treated to an informative and
sleep in order to accomplish all of the above. You call that person
inspiring presentation from Mary Kay National Sales Director, Bett Vernon.
this year’s Jere Annis Award winner.
Bett’s 24 years as an entrepreneur provided her insights into creating
This year’s award winner has a long list of talents, enviable personal customer communities and persevering. She likened our current economic
traits, and career achievements. The only time this so called “Energizer situation to a deep winter storm back home in South Dakota. Even on the
Bunny” can relax is when they are pulled to the beach for long weekends darkest of days, she knew that, early or late, Spring would come. She
with their family. Otherwise, they are getting by on 3 to 4 hours of encouraged us to use exceptional customer service to set us apart from
sleep a night. They have been known, though, to nod off at work. our competition and turn our customers into a sales force. Without undue
This year’s winner could also qualify for animal lover of the year optimism, Bett painted a hopeful picture for those willing to put their
award. They’ve been known to sleep on the floor of their closet on an customers’ needs above their own.
air mattress for two weeks nursing their dying cat. When the circus
came to town they somehow were given responsibility for a tiger cub Matthew Wengerd spoke on using social media to grow and enhance
which they kept in their office at work. This person is considered to customer communities. Intended to show that the internet can be used to
be a gourmet cook but due to all the personal, business and community deepen personal interactions with customers instead of substituting for them,
obligations they have taken on, rarely have time for a home cooked the presentation showed how companies can use blogs, Twitter, Facebook,
meal. Christmas gifts have sometimes been hidden in the unused
and other social networking applications to enhance their customers’
oven. They are a shrewd shopper who could easily take on a second
experience. Chef Paulie and Bett even made guest appearances on Twitter!
career as one of those “professional shoppers”. Stretching a dollar is
not a new phenomenon for this person. Interior designing is another
talent of this person. They have been asked by their business clients Many thanks to the Verizon Wireless store at 4120 S. Florida Ave. for
to moonlight in that capacity at their homes. This year’s winner has providing the Chamber with internet access for the presentation. You can
more than once taken on an interior design project for the Parade of find links to the Chamber’s pages on Facebook, Twitter, and LinkedIn at
Homes. According to her equally lovely daughter, she is such a shoe LakelandChamber.com
fan she could make Imelda Marcos look like a first-time shoe shopper.
The quote was something like “she could wear a different pair every
day for three years and not wear the same pair twice.”
This year’s Jere Annis Award winner is our own Nancy Cattarius.
Nancy has been in the radio business
for over 30 years and with
WONN/WPCV/WLKF/WWRZ
RADIO for 26 of those years. She has
risen to the very important position of
station manager. Her achievements,
recognitions and leadership roles she Mary Kay National Sales Director Bett Vernon shares her best practices for keeping
has achieved over her career are way too customers engaged with business.
lengthy to mention. What distinguishes
Nancy, though, and what brought
her this award is her community
involvement. She is serving as the
President of the Florida Southern
College Alumni Association. She is
Past President of our own Leadership Nancy Cattarius
Lakeland Alumni and a proud graduate
of Class II, Past Advisory Board Chairman of the Imperial Symphony
Orchestra, Past President of the American Cancer Society for the
West Polk Unit, Past Chairman of the Partnership for a Drug Free Matthew Wengerd, LCOC Staff, presents the power of new media
Florida for the Polk County chapter, Past Chairman of the Small through social networking sites like Twitter.com and
Business Awards Committee for the Lakeland Chamber and, finally Facebook.com and through blogging sites like
has served or is currently serving on the boards of Florida Southern’s WordPress.com.
Board of Trustees, Peace River Center, the SPCA , The Lakeland
Pigfest, Central Florida Speech and Hearing Center, Habitat for Lakeland Area
Humanity Advisory Board, the Junior League of Greater Lakeland’s Chamber of Commerce
Community Advisory Board, the Lakeland Chamber and the Forum For Business Monthly
Lakeland Chamber Foundation. This is a condensed list of her
much longer list of efforts. There are many others. Volume Information: March 2009 ,Vol. XIX, No. 3
And finally, she is the proud mother of Elisa, and she’s also an Anu Saxena Kathleen L. Munson
equally proud grandmother to three beautiful grandchildren. And Chairman of the Board Publisher & President
863/709-0293 Phone
background in residential building, Mr. Miller made a transition into responsible for a project
863/709-0384 Fax
commercial construction and steel erection. from plans to delivering
milcoconst@aol.com
the keys to the owner.
www.milcoconstruction.com
More than four decades later Jeff Miller and Janey Miller Futch Additionally they re-roof
own and operate Milco Construction. The company specializes in and retrofit existing
metal buildings.
yed hearing
1,000 members and guests enjo
New York
internationally known speaker and
rews as he
Times best-selling author Andy And
Seas: How to
presented “Sailing Above Rough
nturn.” Andy
Prosper During an Economic Dow
red the audi ence’s attention with humor
captu
“perspective
and common sense as he shared that e Scott Linder Small Busines
s of the Year Award was presente
rtan t than anyt hing … the data
is more impo Folsom Construction and Lar d to
omic average, ry and Glenn Folsom, by Mar
defines a recession is merely an econ Linder, widow of Scott Linder,
in whose honor the award is
tha
panies are
and does not mean that all com (l-r) Tim Campbell, Larry Fols
om, Martha Linder, and Glen
named.
headed for ruin.” n Folsom.
Outgoing Chairma
n Tim Campbell (r)
passed the gavel to 20 officially
09
Saxena (ASC geoscie Chairman of the Board Anu
nces, inc.) at the con
the evening’s festivities clusion of
presented to John W. .
e George Jenkins Award was
on of Greater
Fitzwater (Community Foundati
land ) for his trem endous contributions to the
Lake
r and comm unit y. Mr. Jenkins’ daughter, Pictured le, Ihla
Chambe
ins Barn ett, mad e the presentation. (l-r): Sloman (l-r) and Nancy
Carol Jenk irman Tim Cattarius enjoyed visiting
John Fitzw ater and Cha
Carol Barnett, during the reception.
Campbell. Below, the Matthew
Wengerd Trio provided
great jazz music during
the reception and dinner.
were the
m a cappella
ational Anthe
Singing the N Florida Southern College.
of
ree Tenors
No. 4
Why Lakeland
makes good cents.
We ask ourselves “why do we do the
things we do”? Let me share with you
why I joined the Lakeland
Area Chamber of
Commerce. As a business
owner and marketing
director, I know first hand
the importance of
networking, education
and productive advertising.
Jennifer Smith
Through the numerous
networking opportunities the Chamber
offers the sky is the limit to promote
myself and my business. I can take
advantage of educational opportunities
not to mention that the Chamber is
always open to what their members
would like to hear about and always
finding ways to help their members get
the resources they need or desire. As
for advertising, my advertising gets in
the hands of business people in the
community who truly believe in
supporting the local community and the
importance of doing business with other
Chamber members.
Jennifer Smith
Florida Remodeling & Designs, Inc
Jennifer@FLremodeling.com
No. 6
CALENDAR
MARK YOUR
EVENTS
Wednesday, March 4
EMERGE Lakeland Professional
Development Breakfast, 8:00 a.m.
PCC Lakeland Campus,
3425 Winter Lake Road – Room 1207,
Lakeland, FL
Monday, March 9
Retail aCCess, 8:00 – 9:30 am
Bramble Ridge Golf Course
Banquet Room
2505 Bramble Ridge Dr.
Thursday, March 12
Schmooze a'Palooza,11:30 a.m.
Brima, 3131 Flightline Dr, Ste. 200
Reservations Required
Thursday, March 19
CommUnity Celebration,
11:30 a.m. – 1:30 p.m.,
The Lakeland Center, Exhibit Hall 701
W. Lime Street
Thursday, March 26
Business After Hours 5:30 – 7:30 p.m.
Office Furniture Depot
2440 US Highway 98, N.
MEETINGS
Wednesday, March 11
Government Affairs, 8:00 a.m.
BusinessVoice of Greater Lakeland
9:00 a.m.
Thursday, March 12
Leadership Lakeland XXVI
Area Economy Day
Wednesday, March 18
Executive Committee Meeting
4:00 p.m.
Wednesday, March 25
Board of Directors Meeting
Noon
Lakeland Yacht and Country Club
929 Lake Hollingsworth Drive
TIRED OF OPENING
ALL THAT MAIL?
The Lakeland Area Chamber of Commerce
EMERGE kicks off year with luncheon
would like to help you out with that by sending EMERGE Lakeland kicked-off 2009 with a Yacht & County Club on April 21st. Check
your future invoices via E-mail. Not only will
luncheon hosted by Community Southern Bank out EMERGE’s website for more details.
it save you time but you would be helping us
“Save the Trees.” on January 22. The speaker was Margaret Anne
Wheeler, Senior If you are interested in getting more involved
If your company is interested in receiving the Coordinator of in EMERGE, consider
E-mail version of invoices, please complete
Community Involvement serving on a committee.
the information below and return to:
Lakeland Area Chamber of Commerce
with Polk County Schools. The marketing,
PO Box 3607 Ms. Wheeler gave an technology, volunteer,
Attn: Invoices inspiring presentation on events and membership
Lakeland, FL 33802-3607 volunteer opportunities committees are all
in Polk County Schools looking for assistance.
YES! I WANT TO RECEIVE
and how we can get
INVOICES BY E-MAIL
Company Name:
Chamber
involved. “Everyone can make a difference in
someone’s life”, Wheeler stated. Students are in
Visit www.emergelakeland.com to learn
more about upcoming events, volunteer
need of mentors. Mentors are positive, patient, opportunities and development and social
No. 8
HATS OFF NEW MEMBERS
TO NEW MEMBERS e Chamber is proud to welcome 13
“Hats Off” to New Members was held January 22
at the Howard Johnson Executive Center. About new members for January 2009
70 volunteers braved the cold weather to help the
Chamber distribute the new membership materials
Universal Restoration
Kevin Kennedy
Services of Florida
Office Machines - Sales & Service
Warner University
Weddings
Insurance
Jeremy Keller Education
LakelandChamber.com!
Sherry Canto of TAB Office Systems admires the Secret Hat Vicky Jones on-line Preferred Business Directory at
she presented to Jennifer Stewart of Railroad & Industrial Apartments
Credit Union.
No. 10
No. 12
RENEWALS
The Chamber would like to recognize and thank the following businesses for their long-standing support and loyalty.
No. 14
First-year members celebrate benefits of Chamber membership
The Chamber’s annual "Cheers for First Year skills as they visited the model apartments. Emmitt, Employ America, Inc. Ken was chosen
Members" event was held at Arbor Glen Guests were quizzed and property manager because he actively engaged new members by
Apartments on January 27. On hand were first Kathern Cox scored the responses and presented making them comfortable at Chamber events
year members, board members, Chamber staff gift certificates from Publix and Best Buy to and also was able to help them with everyday
and Chamber Champions to enjoy great food the winners. Even new members got in the challenges in new businesses. Champions
from Presenting Sponsor, Texas Cattle Company. giving mood with additional prizes given by Presenting Sponsor The NCT Group CPA’s,
The pool and the outdoor patio glowed with Create an Image Salon owner Denise Lane, LLP is proud to support Ken and all of the
the creative decorations of Party People and Dillon Daniels gave away tickets to promote Champions as they are charged with helping
Celebration Co. owner Joette Giardina. Attendees the Kiwanis Clubs Pancake Breakfast. our new members assimilate into the Chamber.
completed a Human Scavenger Hunt that However, beyond their assigned duties, the
provided an easy way to network and Arbor The evening came to a close as the “Chamber Chamber Champions are an outstanding group
Glen tested everyone’s learning and retention Champion of the Year” was awarded to Ken of dedicated members that understand the
value of the Chamber and work to form the
business relationships vital to the growth of
any business.
No. 16
The Lakeland Chamber prints business announcements each month as space permits. Please mail your
announcements to the Chamber or e-mail: membersonthemove@LakelandChamber.com
ASC geosciences, inc. Prashanth Vaddu, E.I. has been promoted to to their Transportation and Construction
ASC geosciences, inc. is pleased to announce Central Florida Area Manager. For the past five Service teams. Mike Enot, P.E. is the new
the following staff promotions. years, Mr. Vaddu has served as Senior Staff Director of Transportation; SarahLydia Keihl
Christopher C. Basile, P.E. has been promoted Engineer and has been instrumental in is the new Administrative Assistant for
to Chief Engineer, Geotechnical Division. He providing quality services to ASC’s clients transportation and Bruce Powell as CEI
will handle geotechnical projects for ASC in the Tampa Bay area. Testing and Construction Observer.
throughout the southeastern USA. Mr.
Basile has served as Area Manager for the ENVISORS – Engineers – ENVISORS welcomes two new professional to
past four years. Planners – Surveyors their Survey Department. Henry A Kilburn,
ENVISORS welcomes three new professionals P.S.M., as Director of Surveying, and Sara
Decker is the Administrative Assistant in the
Survey Department.
SCORE
SCORE will conduct a free workshop on
“How to Make Your Business Thrive Not Just
Survive” on March 24 at 6:00 P.M. Please call
863/619-5783 for reservations.
• Continued on Page 19
RIBBON CUTTINGS
The following companies recently celebrated their ribbon cuttings in the month of December.
See the photos on our Web site at LaklandChamber.com.
Americom-American Communications
5698 S. Florida Ave, Lakeland, 33813 • 863/528-1914
Brightway Insurance
230 N. Tennessee Ave, Lakeland, 33801 • 863/683-1100
www.americomfl.net/lakeland.htm www.brightwayinsurance.com/locations/cf-lal
Ramada Inn
4620 Socrum Loop Rd, Lakeland, 33809 • 863/577-0977
Fairfield Inn & Suites
4307 Sterling Commerce Dr, Plant City, 33566 • 813/716-1852
www.ramada.com
www.marriott.com/tpapc
Leap Ahead Professional Development, LLC Boys & Girls Clubs of Lakeland & Mulberry
5133 S. Lakeland Dr, Ste 3, Lakeland, 33813 • 863/607-3090 950 Pinewood Ave, Lakeland, 33815 • 863/712-2710
www.LeapAheadToday.com www.bgclakeland.com
No. 18
Jamie’s American Dream - BBQ at Pig Fest!
Jamie Oliver – the famous UK chef visited The group stayed in one of our local hotels,
Lakeland the last weekend in January to film hired a local helicopter company, local
a true American tradition—BBQ—at our production talent—and even ate in our
own Lakeland Pig Fest held at Tigertown! It Lakeland restaurants—as well as some
was the final stop on Fresh One Productions terrific BBQ at Pig Fest! Special thanks to
tour—for a program titled “Jamie’s American the Central Florida Visitor and Convention
Dream.” He visited a selection of States Bureau, Visit Florida and the Junior League
throughout the US and got familiar with the of Greater Lakeland for partnering with
food local to the area. For the Pig Fest, the and assisting the Lakeland Area Chamber
crew flew into Atlanta and then drove in an of Commerce Convention and Visitors’
RV to Lakeland! The program will be broadcast Bureau in hosting this exciting program
on Channel 4, one of the largest terrestrial in Lakeland!
TV Channels, later this fall. A book will also
be released following the shoot.
LAKELAND
FLORIDA
PAID
Lakeland Area Chamber of Commerce
P.O. Box 3607 • Lakeland, FL 33802-3607