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BUS4004 Supervisory Management

BUS4004 Supervisory Management

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Published by: ntloan152 on Sep 16, 2009
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BUS4004 Supervisory Management
Supervision differs from management, which may be several levels of organization removedfrom the day-to-day task being done. Supervision is the one-on-one interaction between thesupervisor who is directing the activity and the one who is responsible for doing the activity.Supervision is the art of getting things done by working with and through people at the level of specific tasks. This course provides knowledge on supervisory managerial skills, leadershipqualities, communication, employee motivation, recruitment, and employee performancemaximization.
1.0 - Identify and describe managerial functions and relationships.2.0 - Explain the relationship between management philosophy, strategy, and newer forms of organizations.3.0 - Articulate the leadership skills necessary for successful for supervision management.4.0 - Evaluate the effect of diverse cultural influences on team performance and leadershipstrategy.5.0 - Identify and judge major coaching functions and conflict management styles used bysupervisors.6.0 - Create a presentation detailing possible stress coping strategies.7.0 - Appraise an organization and create an action plan for improving areas judged as needingimprovement.8.0 - Evaluate the characteristics needed to be a successful supervisor.9.0 - Analyze the issues of labor unions, employee performance, and performance appraisals.
1. Supervision management skill sets2. Leadership skills for supervision management3. Communication, motivation, and leadership4. Employee motivation5. Selection, training, appraising, and disciplining of employees6. Labor Relations7. Selecting, Appraising and Disciplining Employees
These resources are required to complete the course.Please make sure that you purchase the primary textbook(s) that match the syllabus you areissued. Please let your assigned Mentor know through the NCU messaging system what
text(s) you have purchased. NCU cannot be responsible for Learner purchase of books that donot match assigned syllabi.
Mosley, D. C., Megginson, L. C., & Pietri, P. H. (2008)
Supervisory management: The art of inspiring, empowering, and developing people.
Mason, Ohio: Thomson South-Western.ISBN: 9780324421439You may purchase books atEdMap.
These resources must be used to complete the assignments.
Mapping Resources
 Heart of a Leader 
 Leadership Made Simple
There are no Mentor Resources for this course.
These resources are not required, but may provide assistance in completing your work for thiscourse. Please copy and paste any web links listed below into your browser to view the websites.Bittel, L.R. (1964). Management by Exception. McGraw-Hill Book Co. (This is a classic on thesubject.)Blake, Robert R. and Jane S. Mouton. Productivity: The Human Side. New York: AMACOMGeorge, Claud S. (2000). Supervision in Action: The Art of Managing Others (4th ed.). PrenticeHall.Kinlaw Dennis C. Coaching Skills Inventory. San Diego: Pfeifer Co.Parker, Glenn, M. Team Players and Team Work. San Jose: Bass Publishers.Rosenbloom, D.H., and Jay M. Shafritz. Essentials of Labor Relations. Reston: RestonPublishing Co.
Learners are ultimately responsible for participating in a coursethrough the following academic activities: uploading assignments, posting to discussion foldersand responding to Mentor and Academic Advisor inquiries. Learners are expected to be involvedin ongoing instructional activities based on the recommended schedule for course completion asdetailed in the syllabus. In order to actively participate in a course, Learners must make contactwith their faculty Mentor on a regular basis through one of the following methods:
Posting of an assignment (e.g., a paper or project) in the Course Work area of the courseweb site.
Posting of an assignment to share with the faculty Mentor and other Learners in thecourse web site (e.g., a review of a book or article, a proposal for a research study, a presentation in the form of a PowerPoint presentation file, reporting on participation in aresearch study).
Participation in a threaded discussion in the course web site (e.g., commenting on adiscussion question posted by the faculty Mentor, providing feedback to another Learner).
Viewing instructional materials (e.g., a PowerPoint presentation prepared by the facultyMentor, a streaming audio or video presentation).
Learners must use the NCU messaging system on the course web site to contact facultyMentors. Learners who are unable to regularly participate in their course should contacttheir faculty Mentor.PRELIMINARIES/PRE-COURSE SURVEY:
Review the Learner Area web sitehttp://learners.ncu.edu.Access and review the Course Catalog, which contains all relevant policies and procedures applicable to Learners, and complete the Pre-Course Survey. Please readthe entire course syllabus before beginning course work. The survey goes directly to the Mentor and gives the Mentor information about new Learners entering the course.
When you "create" new assignments, use headers and footersto indicate your name, course, assignment number. For instructions about creating headers andfooters, go to the Help file for the word processing program you use. Name the file using thisformat: DoeJXXX0000-1. The "1" stands for the assignment number. Save the file in RTF (RichText Format). Open the Learner Area, click on the course code. Find the Course Work area. Readthe Help file by clicking on the
. When ready, click on the "+" and select your assignmentfile by browsing. Your file will be uploaded to the server. Your Mentor will receive a messagethat homework has arrived. When the Mentor grades your work, the Mentor will upload thegraded assignment and you will receive a message that course work has arrived. You may thenview your graded assignment in the Assignment area. If you have questions, please contact your Learner Advisor at 1-888-327-2877
Bulk assignments are not acceptable
.Assignment Cover Sheets are required for all assignments that you upload into the Assignmentarea. The NCU Assignment cover sheet can be found under University Documents from your Learner site. It is suggested that you download and save a copy of this cover sheet.

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