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Six Sigma

Six Sigma

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Published by arulprasad

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Categories:Business/Law, Finance
Published by: arulprasad on Sep 17, 2009
Copyright:Attribution Non-commercial

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04/29/2011

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Dee Ramon, CISSPLIRM
Patch Management Process using the Six Sigma Methodology 
Phoenix ISSA Chapter meeting – July11, 2006
 
Phoenix ISSA Chapter July 11, 2006
Patch Managementusing Six Sigma
 
2
Agenda
CompanyA, CompanyB and CSC
Six Sigma
Six Sigma Patch Management - Case Study
Measured Results – CompanyB only
Summary comparisons - before & after 
Conclusion
Questions?
Real life challenges interspersed throughout
 
3
CompanyA, CompanyB and CSC
CompanyA Inc. spun off One Sector business into acompletely separate publicly traded company.
CompanyB has
22,000 Employees worldwide in 30 countries
CompanyA outsourced infrastructure Business to CSC in2003 in a 10 year agreement. CompanyB signed a similar agreement
Variety of players, new roles, significant change of peopleand roles

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