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Table Of Contents

Purpose of This Handbook
Symbols Used in the Handbook
Safety Instructions
Start Here Guide
What You Received
What You Need for Installation
Initial Setup
Install System Software
Maintain System
Install and Replace Units
About the 3300 ICP
3300 ICP Documentation - Mitel OnLine
Contacting Mitel
Order Desk
Repair Department
Technical Support
Connect PC to Controller
PC Requirements
AX, MXe, CX, or CXi Controller
Power Up the Controller
MXe Server
Licensing the MXe Server with AMC
Setting your DNS Server IP
Verify the Connections
Establish Communication with Controller
Set Controller RTC IP Address (AX, MXe, CX, CXi)
Configure System IP Address (MXe Server)
Configure the Layer 2 Switch (AX, MXe, CXi)
Configure the Layer 2 Switch (MXe Server)
Enable Licenses and Options
Software Installer (SI) Tool Requirements for AMC
Automatic Sync with AMC via SI Tool (Rel 6.0 or later)
Automatic Sync via System Administration Tool
Manual License and Options Entry via SI Tool
Manual License and Options Entry via System Administration Tool
Install the Online Help (Optional)
Verify the Operation of the Controller
Install Hardware
Determine Controller Module Configuration
Identify Controller Component Options
Remove Controller Cover
Install Controller Modules
Install Controller Stratum 3 Clock Module
Install Controller Hardware
Rack Mount the Controller
Install Service Units and Cabinets
Installing SX-200 Bays
Install Telephones
Install and Configure Music on Hold
Program 5485 IP Paging Unit
Register IP Devices from the Telephone
Program System
Programming Tools
Log into the Programming Tools
ISDN Maintenance and Administration Tool
Configure NSU via IMAT
Program an IP Address into the NSU
Program the Controller DHCP Server (MXe, CX, CXi)
Program LS Trunk Settings via LS Measure Tool
Configure Analog Music On Hold/Paging
About Installing and Upgrading Software
Install System Software Manually
The Software Installer Tool
Install the Software Installer Tool
Install System Software from SI Tool
Upgrade System Software
Online Upgrade
Offline Upgrade
System Software Installation Details
Software Upgrade/Install Options
Upgrading System Software - Notes
Change Number of IP Licenses
Cluster or Dimension Changes
Install MSL Software on APC (CX/CXi)
Upgrade the 3300 ICP software on the MXe Server
Back Up a Database
Migrate SX-2000 Database Across Platforms
Export Configuration Data
Import Configuration Data
Apply a Software Patch
Upgrading/Installing with Maximum Elements Change
Upgrade to Rel 6.0 or later with Flexed Dimensions
Installing System Software on the FTP Server
Distributing New Firmware to IP Phones
Converting a PRI Database on a Universal NSU
Restoring Default Addresses on MXe Server
Check System
Check Alarm State
Check System Health
Check Controller Hardware Profile
Maintain VoIP Security
View Logs
View Maintenance or Software Logs
Collect System Logs
View Logs Remotely, TCP/IP Socket Numbers
View Login and Logout Audit Logs
Downloading MXe Server Logs
Detect Device Moves for E911
Monitor Device Moves
Detecting Device Moves
Viewing Device Connectivity Logs
Before You Contact Technical Support
Analyze IP Phone Issues
Load IP Phone Software Remotely
Assign Static IP Addresses to IP Phones
Power Down the Controller
Perform a System Reset
Restore a Database
Recover MXe Server
Before You Begin
Install Replacement Hardware
Connect Laptop PC and CD/DVD Drive
Install Mitel Application Server Software
Configure MAS Parameters
Configure Server Manager Fields
Troubleshooting Tools
Troubleshoot Software
Embedded System Management (ESM)
Installation and Upgrade
Downgrading to a Previous Software Release
Backup and Restore
Voice Mail
Online Help
Audio File Downloads
Music on Hold File Size: Restore Issue
Troubleshoot Hardware
Embedded T1/E1 (PRI, T1/D4, or MSDN/DPNSS)
Embedded BRI
Network Services Units (NSUs)
Analog Services Units (ASUs)
In-Line Power
Power Over Ethernet
Troubleshoot Digital Trunks
Troubleshoot the Network
IP Trunking
CXi-specific Issues
MXe-specific Issues
MXe Server-specific Issues
Reset MXe Server System IP Address to default
PC Network Connectivity
Troubleshoot Phones and Peripherals
Using the Phone Debug Option
Using the Dual Mode Phone Debug Option
Setting the Phone Mode
Configuring Video Conferencing Parameters
IEEE 802.1X Authentication for IP Phones
Enabling or Disabling 802.1X Authentication
IP Phone Registration
Phone Connection
Phone Audio Quality
IP Phone Boot Sequence
Checking the IP Phone Progress Display
IP Console
MXe and MXe Server
Add or Replace Controller FRUs
Controller Modules
Adding or replacing controller modules
AX Controller
Controller Module Installation Notes
T1/E1 Combo
Stratum 3 Clock Module
System i-Button/System ID Module
Analog Main Board
Analog Option Board
Configure Embedded Analog Boards
Application Processor Card
APC-MXe Server
APC Hard Drive (CX/CXi)
E2T or RTC Processor
Hard Drives
Hard Drive Replacement Overview
MXe Hard Drive, Single
CX/CXi Hard Drive, Single
MXe Hard Drive, Both Redundant Drives
MXe/MXe Server, One Redundant Drive
To replace one hard drive in a redundant hard drive MXe:
MXe Server Hard Drive, Both Redundant Drives
MX Hard Drive
LX, 100, 250, 700-User Hard Drive
Fan Complex
MXe/MXe Server
Power Supply Unit
Redundant Power Supply
AX, MXe, MXe Server
MXe/MXe Server RAID Controller
Line Cards
Controller Card (AX)
Flash Cards (AX)
Memory Module (CX, CXi, AX)
Install Cabinet FRUs
System Configurations
Controller Hardware Details
Controller Cabinet Numbering
Controller Remote Alarm Behavior
Network Services Units
Analog Services Unit
Table 80: ASU II/AX Line Card Lock Latch Color Code
Table 83: ASU II/AX Combo Card SFT/PFT Port Connections
5485 IP Paging Unit
SX-200 Bay
Reserved IP Addresses
MXe Server/MXe/AX/CXi Requirements for IP Networking
Controller Configuration Settings (RTC)
DHCP Configuration Settings
Programming E2T via Debug Cable or Secure Telnet
Configuring External DHCP Settings for E2T
Configuring a Windows 2000 or Windows 2003 DHCP Server (Rel 7.0 and later)
Increasing DSP Resources
Network Configuration Examples
DHCP Server Settings
Configuration 1: One DHCP Server per VLAN
Configuration 2: One DHCP Server for Two VLANs
Configuration 3: Router on a Stick
LLDP-MED and IP Phone Network Policy
Cisco Discovery Protocol (CDP)
CXi/MXe/MXe Server Configuration
Firewall/Port Forwarding
PPTP Remote Access
WAN Settings (Internet Gateway)
Configuration A: CXi Typical Voice-Only Network
Configuration B: MXe Typical Voice-Only Network
Configuration C: CXi Typical Voice and Data Network
Configuration D: MXe Typical Voice and Data Network
AX Configuration Procedures
AX Typical Voice-Only Network
AX Typical Voice and Data Network
CXi, MXe and AX-Specific Guidelines
CXi, MXe and AX VLAN Behavior
Implementing a Voice-Only Network
Implementing a Voice and Data Network
Installing External Layer 2 Switches
Windows 2000 FTP Server
Controller LEDs
Controller Alarm LEDs (AX, MXe/MXe Server)
Controller Power LED (AX, MXe/MXe Server, CX/CXi, MX)
Hard Drive or Flash Activity
RAID Controller
LAN Ethernet Ports
CIM, Embedded and Quad MMC
Controller Alarm
Power Supply Unit LEDs
Dual T1/E1 Framer Module
Quad BRI Framer Module
Network Services Unit LEDs
Universal/R2 NSU
Analog Services Unit LEDs
ASU II ONS and Combo Card Alarm LED
ASU II ONS Card Activity LED
ASU II Combo Card Activity LED
IP Device LEDs
Peripheral Cabinet LEDs
Peripheral Cabinet FIM
SX-200 Bay LEDs
Digital Services Unit LEDs
In-Line Power Unit LEDs
AC Power
Power Unit Alarm
Power Unit Port Status
System Parameters
Port Usage
Encryption Support
IP Set Features
IP Phone Power Consumption
Hardware Capacity
System Capacity
Hardware Part Numbers
Software Part Numbers
Procedures for older controllers
Programming the Controller DHCP Server Settings (prior to Rel 7.0)
To use an alternative DHCP server (prior to Rel 7.0)
Configuring a Windows 2000 DHCP Server (prior to Release 7.0)
Program DHCP for VLAN (prior to Rel 7.0):
Connect a Windows 95/98 PC to the NSU via Dial-Up
Physically Connecting the PC to an NSU
Creating a Dial-Up Network Connection on Windows 95/98
Upgrading to a 700-User Controller
Migrate SX-2000 PBX Hardware
Digital Service Unit (DSU)
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Technician's Handbook for Release 9.0

Technician's Handbook for Release 9.0

Ratings: (0)|Views: 449 |Likes:
Published by icns01
Mitel 3300 Technician Handbook.

This contatain useful information as it relates to te Mitel 3300 in the areas of :

installation maintenance
cable pinout
Mitel 3300 Technician Handbook.

This contatain useful information as it relates to te Mitel 3300 in the areas of :

installation maintenance
cable pinout

More info:

Categories:Book Excerpts
Published by: icns01 on Jan 11, 2014
Copyright:Attribution Non-commercial


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