Description

The use of social media for federal services and interactions is growing tremendously, supported by initiatives from the administration, directives from government leaders, and demands from the public. This situation presents both opportunity and risk. Guidelines and recommendations for using social media technologies in a manner that minimizes the risk are analyzed and presented in this document.

This document is intended as guidance for any federal agency that uses social media services to collaborate and communicate among employees, partners, other federal agencies, and the public.