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Final Report
Consumer Engagement in Developing ElectronicHealth Information Systems
Prepared for:
Agency for Healthcare Research and QualityU.S. Department of Health and Human Services540 Gaither RoadRockville, MD 20850www.ahrq.gov
Contract No: 233-02-0087Prepared by:
Westat1650 Research BoulevardRockville, Maryland 20850
Content Experts:
Sid J. Schneider, Ph.D.Jeffrey Kerwin, Ph.D.Cynthia Robins, Ph.D.Debra Dean, Ph.D.
AHRQ Publication No. 09-0081-EFJuly 2009
HEALTH IT
Consumer Engagement in DevelopingElectronic Health Information SystemsFinal Report
Prepared for:
Agency for Healthcare Research and QualityU.S. Department of Health and Human Services540 Gaither RoadRockville, MD 20850www.ahrq.gov
Contract No: 233-02-0087Prepared by:
Westat1650 Research BoulevardRockville, Maryland 20850
Content Experts:
Sid J. Schneider, Ph.D.Jeffrey Kerwin, Ph.D.Cynthia Robins, Ph.D.Debra Dean, Ph.D.
AHRQ Publication No. 09-0081-EFJuly 2009
This document is in the public domain and may be used and reprinted without permission exceptthose copyrighted materials that are clearly noted in the document. Further reproduction of thosecopyrighted materials is prohibited without the specific permission of copyright holders.
Suggested Citation:
Schneider S, Kerwin J, Robins C, Dean D. Consumer Engagement in Developing ElectronicHealth Information Systems: Final Report. (Prepared by Westat, Rockville, Maryland, underContract No. 233-02-0087). AHRQ Publication Number 09-0081-EF. Rockville, MD: Agencyfor Healthcare Research and Quality. July 2009.
Acknowledgments
The authors thank Teresa Zayas Cabán, Ph.D., Senior Manager, Health IT at AHRQ, for hersupport as Project Officer.None of the investigators has any affiliations or financial involvement that conflicts with the materialpresented in this report.The findings and conclusions in this document are those of the authors who are responsible for itscontents; the findings and the conclusions do not necessarily represent the views of AHRQ. Nostatement in this article should be construed as an official position of the Agency for HealthcareResearch and Quality or of the U.S. Department of Health and Human Services.ii
AHRQ Report: Consumers Need to be Empowered in Health IT Debate
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Sections
« prev | next »- Executive Summary
- Introduction
- Past Surveys
- Rationale for Studying Public Opinion Toward Health IT
- Focus Groups as a Research Tool
- Purpose of These Focus Groups
- Research Methods
- Focus Group Locations
- Recruiting of Participants
- Moderators and Notetakers
- Transcripts and Translations
- Conducting the Focus Groups
- Results
- Salience of the Topic to the Participants
- Awareness
- Beliefs and Perceptions
- Consumer Engagement
- Conclusions
- Salience of the Topic
- Consumer Engagement
- Next Steps
- Bibliography
- Appendix A: Sample Participant Recruiting Screener
- Appendix B: Tables of Focus Group Participant Characteristics
- Appendix C: Focus Group Moderator’s Guide
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