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AES Installation

AES Installation

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Published by muthuvigneswaran
AVAYA AES installation
AVAYA AES installation

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Published by: muthuvigneswaran on Sep 20, 2009
Copyright:Attribution Non-commercial

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11/19/2012

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1
Converged SolutionsContact Center SolutionsCustomer Services
Application Enablement Services3.0Overview
v4.9
 
2
Converged SolutionsContact Center SolutionsCustomer Services
DLG On MAPD, Co-Res DLG
CVLAN r6/8 Server on MAPD
Avaya Communication Manager (must be 2.x to supportCVLAN 9.1)ASAISoftware
DLG (DEFINITY LAN Gateway) ClientsCVLAN r6/r8 ClientsAvaya CT ClientsCMAPI Clients
CMAPI Server Avaya CT Server CVLAN r9/9.1 Server 
MAPDMed Pro
Current CMAPI/CTI Platforms – Pre CM 3.0
C-LAN
 
3
Converged SolutionsContact Center SolutionsCustomer Services
MV 1.x and prior DEFINITY Releases
CMAPI/CTI Roadmap to Avaya AE Services
AVAYA CT 1.3CMAPI 1.xCVLAN r6/r8 On MAPDDLG On MAPDCVLAN R9
Red HatLinux 9.0
AE Services 3.0
Red Hat Enterprise Edition3.0 Linux OS
TSAPI Service
CVLAN Service
DLG Service
CMAPI ServiceCMAPI 2.x
AVAYA CT 1.3
Continue support for CM 3.0with existing MAPD
Co-Res DLGCVLAN R9.1
Red Hat EnterpriseLinux v3.0
CM 2.xCM 3.0
CVLAN r6/r8 On MAPD
Continue support for CM 3.0with existing MAPD
DLG On MAPD
Continue support for CM 3.0with existing MAPD

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