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Questions on Mcd

Questions on Mcd

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Published by Gaurav Saxena
Mcdonald's Questions...!
Mcdonald's Questions...!

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Published by: Gaurav Saxena on Sep 21, 2009
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General
Q:
 
How many McDonald's are there in India?
 
A:
McDonald's in India is a locally owned and managed company run byIndians, employing local staff, procures from local suppliers to serve itscustomers. There are 132 McDonald's family restaurants in India with about5,000 employees.
Q:
 
How many customers does McDonald's serve every day in India?
 
A:
In India, over 2.5 lakh customers visit McDonald's
TM
family restaurantsspread across India every day.
McDonald's India
Q:
 
Who runs McDonald's India?A:
McDonald's in India is a Joint-Venture (JV) partnership run by Indians.McDonald's International through its wholly owned subsidiary McDonald'sIndia entered into two JVs, one with Connaught Plaza Restaurants Pvt. Ltd.managed by Mr. Vikram Bakshi in the Northern & Eastern region and anotherwith Hard Castle Restaurants Pvt. Ltd. managed by Mr. Amit Jatia in theWestern & Southern Region.
Products
Q:
 
Are your vegetarian products 100% vegetarian?
 
A:
Yes, All our vegetarian products are 100% vegetarian. Even ourmayonnaise was specially developed for Indian consumers and hence doesnot contain any egg. Additionally, our soft serves too do not contain any eggand are 100% vegetarian.We take great efforts to ensure that our vegetarian products are keptdistinctly from our non-vegetarian products right from our supplier’s end tillthey are served to our customers.
Q:
 
How does McDonald's ensure that food is prepared properly?
 
A:
Serving our customers great tasting, high quality food is our top priority.All menu items at McDonald's are prepared for our customers under acarefully monitored process using specialised equipment.For example, we conduct a series of tests and restaurant audits every day toensure that our procedures are being followed and our high standards arebeing met.
Q:
 
Who ensures that McDonald's is providing me with a quality meal?A:
In keeping with McDonald’s commitment worldwide, McDonald’s Indiaserves only the highest quality products. The attention to food quality started
 
long before the first restaurant opened. McDonald’s India has establishedclose relationships with local suppliers who provide McDonald’s with thehighest quality and freshest ingredients to make its products.
Q:
 
How do you ensure the freshness and safety of the products?
 
A:
McDonald’s has established an extensive “cold chain” distribution systemin India to ensure that the products that arrive at the restaurant fromsuppliers all over India are absolutely fresh. In the restaurants, products andsupplies are used on a “first-in, first-out” basis to ensure freshness. AllMcDonald’s products are prepared using the most current state-of-the-artcooking equipment to ensure quality and safety. On an average 20 differentquality checks are carried out before any product is served to our customers.
Employment & Training
Q:
 
How do you recruit your people? Please elaborate on interviewprocess.
 
A:
We reach out and recruit people through various means includingadvertisements, campus interviews, people referrals, placement agencies,Internet etc. Following are the basic steps involved
Group Discussion
Personal Interview
On the Job evaluation
Final Interview
Offer Letter
Orientation
Q:
 
What is the educational profile of people enrolled into McDonald’s system?
A:
We recruit people at various levels, depending upon the job requirements. The basic level being 12th , undergraduates, Graduates (Generalists and specialists) and candidates fromspecialized streams like Masters (MBA’s and others) , Hotel Management, Professionals of Finance/ HR/ Marketing/ Engineering etc.
Q:
 
What is it about McDonald’s that attracts a candidate?
 
A:
Perpetual flow of jovial, creative and challenging work environment is the basis which is giventhrough Empowerment, Personal and Professional Growth prospects, Global Work Culture,International Exposure that clicks with prospective candidates.
Q:
 
How do you train your employees?
A:
At McDonald's training never stops. Our training policies are based on the philosophy of our founder Ray Kroc who believed that,
“If you take care of your people, the business takes careof itself”
.Training is a combination of on-floor and classroom training provided through our Learning andDevelopment Team with exposure to the various aspects of the business.

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