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Health and Human Services: 7 workbook

Health and Human Services: 7 workbook

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Published by: HHS on Jan 30, 2008
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BookWork
Work Book
Improving the Quality of Home and CommunityBased Services and Supports
AUGUST 2003
Centers for Medicare & Medicaid ServicesCenter for Medicaid and State OperationsPrepared byThe Edmund S. Muskie School of Public Service
under CMS Order Number CMS-01-00328
 
 Prepared by:
Maureen Booth, DirectorQuality Management and ImprovementJulie Fralich, Associate DirectorInstitute for Health PolicyThe Edmund S. Muskie School of Public ServiceUniversity of Southern Maine96 Falmouth StreetPO Box 9300Portland, Maine 04104Phone: 207-780-4851Email: maureenb@usm.maine.edu
Blank worksheets and highlights from quality improvement initiativesin seven states are included in a Supplement. Upon final approval byCMS, the Work Book and Supplement will be available electronically.To receive any future updates to the Work Book and Supplement, pleaseregister via e-mail at maureenb@usm.maine.edu.
Improving the Quality of Home and Community Based Services and Supports
 Acknowledgments
The experience of federal and state policy-makers shaped the designof this Work Book. In particular, the authors would like to thank Deborah Larwood and Susie Bosstick from the Center for Medicaidand State Operations at The Centers for Medicare & Medicaid Services for conceiving the idea of a Work Book and funding its development.Eight states participated in interviews that provided firsthand observations of the challenges and approaches to improving the quality of home and community based services and support. The states and thelead contacts included: Todd Coffey, Colorado; Chris Gianopoulos,Maine; Judy Webb, Michigan; Katherine Finlayson, Minnesota; KarenKimball, New Hampshire; Jayne Van Bramer, New York; NancyThaler, Pennsylvania; and Monica Deignan, Wisconsin.The authors would also like to thank Beth Jackson of The MEDSTATGroup for sharing knowledge she gained working on CMS initiativesrelated to home and community based services and support. Colleagues at the Muskie School of Public Service, Louise Olsen, ArtaHaxha and Hilary Skillings, gave cheerfully of their time in reviewingand preparing the document. Finally, the authors would like to extendtheir appreciation to Christine Richards for her editing and design of the final product.

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