QUALITY OF WORK LIFE (QWL)
It is almost impossible today to pick up a newspaper or news-magazine without finding a reference to quality of work life. In thesearch for improved productivity, manager and executives alike arediscovering the important contribution of QWL. QWL entails thedesign of work systems that enhance the working life experiences of organizational members, thereby improving commitment andmotivation for achieving organizational goals. The Quality of working life refers to the relationship between a workerand his environment, adding the human dimension to the technicaland economic dimensions within which work is normally viewed anddesigned. QWL relates to the facilities and conditions in which workers have to work.According to J. LIoyd Suttle, Quality of work life is the degree to whichmembers of a work organization are able to satisfy important personalneeds through their experiences in the organization. More specifically,QWL may be set into operation in terms of employees perceptions of their physical and psychological well-being at work.
WHAT IS QWL?Definition of QWL:
First definition 1969- 1972 QWL = variableSecond definition 1969- 1975 QWL = approach Third definition 1972- 1975 QWL = methodsFourth definition 1975- 1980 QWL = movementsFifth definition 1979- 1982 QWL = everything The term QWL refers to the favourableness or unfavourablenessof a total job environment for people. QWL programs are another wayin which
organisations recognise their responsibility to develop jobs and working conditions that are excellent for people as well as for economic health of the organisation.
The elements in a