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bes resource kit - installation guide

bes resource kit - installation guide

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Published by Ashish Daga

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Published by: Ashish Daga on Sep 26, 2009
Copyright:Attribution Non-commercial

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02/01/2013

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BlackBerry Enterprise Server Resource Kit
Version: 5.0
Installation Guide
SWD-644021-0330043725-001
Contents
1 Overview.......................................................................................................................................................................................
3
Download options...........................................................................................................................................................................
3
BlackBerry Enterprise Server User Administration Tool.............................................................................................................
3
BlackBerry Analysis, Monitoring, and Troubleshooting Tools....................................................................................................
3
List of available BlackBerry Analysis, Monitoring, and Troubleshooting Tools........................................................................
4
List of log analysis tools.........................................................................................................................................................
4
2 System requirements..................................................................................................................................................................
7
System requirements: BlackBerry Enterprise Server User Administration Tool......................................................................
7
System requirements: BlackBerry Analysis, Monitoring, and Troubleshooting Tools.............................................................
8
System requirements: BlackBerry Application Reporting Tool..................................................................................................
8
System requirements: BlackBerry Domain Administration History Reporting Tool...............................................................
9
System requirements: BlackBerry IT Policy Import and Export Tool.........................................................................................
9
System requirements: BlackBerry Message Receipt Confirmation Tool..................................................................................
10
System requirements: BlackBerry System Log Monitoring and Reporting Tool......................................................................
10
System requirements: Log analysis tools.....................................................................................................................................
11
System requirements: BlackBerry Enterprise Server Log Monitoring Tool..............................................................................
11
3 Installing a BlackBerry Enterprise Server Resource Kit tool.................................................................................................
13
Installation files...............................................................................................................................................................................
13
Install the BlackBerry Enterprise Server User Administration Tool..........................................................................................
13
Verify that the BlackBerry Enterprise Server User Administration Tool was installed correctly...........................................
14
Install one of the BlackBerry Analysis, Monitoring, and Troubleshooting Tools.....................................................................
14
4 Upgrading from a previous version of a BlackBerry Enterprise Server Resource Kit tool...............................................
16
Upgrading from a previous version of the BlackBerry Enterprise Server User Administration Tool....................................
16
Upgrading from a previous version of the BlackBerry Analysis, Monitoring, and Troubleshooting Tools...........................
16
5 Removing a BlackBerry Enterprise Server Resource Kit tool................................................................................................
17
Remove the BlackBerry Enterprise Server User Administration Tool.......................................................................................
17
Remove one of the BlackBerry Analysis, Monitoring, and Troubleshooting Tools..................................................................
17
6 Glossary.........................................................................................................................................................................................
18
7 Provide feedback......................................................................................................................................................................... 19

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