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Memo

For Attention of: .

ISO 9001:2008 is the International standard against which the quality management and quality assurance system of a business is evaluated. This certification confirms that the processes, implementation and summoning management procedures of The Laundry, as well as its customer support, adhere to the quality policy described in detail in the Quality Management Manual. With ISO certification implemented, The Laundry demonstrates its commitment to being a reliable and technically competent partner for our customers, suppliers and future collaborators. The use of the Accreditation Mark indicates accreditation in respect of those covered by the accreditation Certificate No. 814C This document is intended for internal use only. Access and availability of this document and the content therein should be restricted to those of the relevant clearance. Print of this document should be construed as setting finite limitation on the accuracy and relevancy of the document, and all documents produced, as such, should be marked as Access and Time Sensitive Content Uncontrolled. The responsibility of controls over the printed document lies with the original author. Versioning or access issues should be communicated in writing by filing a signed form HZ-772, counter-approved by your line manager, submitted to the Absolute Quality Management Hotline. Specific Retention Medium #2010-298. This document replaces SRM #2005-351 and SRM #1998-033.

Now, and for the foreseeable future, virtually everything involving interaction with external agencies is a big deal. That doesnt mean that every rumour makes it on the wire. But, it does mean that we want to pay attention to what others are reporting and seek to confirm that our interfaces and liaisons with external agencies does not compromise our position of continued existence. Thanks - Frank

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